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W Austin

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#19 of 200 Hotels in Austin
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1,132 Reviews from our TripAdvisor Community

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Showing 1,113: English reviews
Nashville, Tennessee
Reviewed 19 October 2016

We had a great experience at this hotel! It was pretty, clean, convenient to everything. My husband left his glasses there, 3 weeks later we called and they still had them. They got them back to him in 3 days! Very nice staff. We would definitely recommend staying here!

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Helpful?
Thank Christie M
WAustinMgr, General Manager at W Austin, responded to this review

Hello Christie, Thank you for your review. I am delighted that you loved your stay with us and that our security team found your glasses and returned them in a timely manner. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin again soon. Best Regards, Drew...

London, United Kingdom
Reviewed 18 October 2016

We spent two nights at the W - coincidentally during the ACL festival, as a result the hotel was pretty much at full capacity and a little pricier than normal. The lobby area is dark and stylish as per other W hotels. Our room was large and clean and over looked the lake with great sunrise views. Bathroom was large...

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Helpful?
2Thank JoG01_uk
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. Our team strives to make every stay memorable and I am disappointed that we did not deliver that experience for you during check out and with a restaurant recommendation. However, I am glad you enjoyed your room, WET and the wonderful views of Lady Bird Lake. I would love the opportunity to discuss your...

Houston, Texas
Reviewed 14 October 2016

Stayed here for a birthday weekend with my spouse and friends. This hotel has everything you need for a fun time: location near the hot night spots, excellent restaurants within walking distance and excellent hotel staff to assist with every need. As an SPG Gold Member, I expected this location to be fabulous an it exceeded my level of expectations....

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Helpful?
Thank Rudy M
WAustinMgr, General Manager at W Austin, responded to this review

Hello Rudy, Thank you for your review. I am delighted that you loved your stay with us and enjoyed your corner room overlooking the city. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin again soon for a relaxing stay. Best Regards, Drew McQuade General Manager

London, UK/Detroit, MI, USA
Reviewed 10 October 2016

I stayed at the W for two nights while in town for vacation. In summary: Pros – Central location, modern, clean, easy valet parking, good on-site amenities (restaurants, bars, spa, pool), good food, mostly friendly staff (refer to the concierge point below), Wi-Fi worked well, quite guest areas Cons – The “cozy room” is almost too small for two people...

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Helpful?
Thank dfisch891
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. Our team strives to make every stay memorable and I am disappointed that we did not deliver that experience for you during your two nights here. However, I am glad you enjoyed the Living Room atmosphere and the great food we offer. I would love the opportunity to discuss your concerns directly. Please feel...

London, United Kingdom
Reviewed 8 October 2016

We opted for a Cool Corner Suite (their words) which ticked all the boxes for views and space. The bathroom has stunning views from the bath and shower which we much enjoyed while bathing. The colour scheme of red and grey was not quite to my taste as a bit masculine and heavy but the lighting and amenities are very...

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Helpful?
Thank urbanelady
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. Our team strives to make every stay memorable and I am glad you enjoyed your Cool Corner Suite and lively WET deck. That being said, I am dissapointed that we did not deliver that experience for you once you checked out after 3 nights. I would love the opportunity to discuss your concerns directly....

San Antonio, Texas
Reviewed 4 October 2016 via mobile

While the room that I had was fantastic and the property has the expected "boutique-y" vibe of the W brand, the staff is, by and large, arrogant, pretentious, and fake. While I love the property, I loathe the experience that comes with staying here. The JW Marriott is right up the street from here. Do yourself a favor and stay...

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Helpful?
1Thank slancasterTX
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. Our team strives to make every stay memorable and I am disappointed that we did not deliver that experience for you. I would love the opportunity to discuss your concerns directly and any specific issues that spark your mind. Please feel to contact me at gmwaustin@whotels.com. Best Regards, Drew McQuade General Manager

Reviewed 30 September 2016 via mobile

I spent four nights at the W in a standard room - was unsure what to expect as my experience with W's before has been a bit hit and miss. Checking in the staff were super friendly - room was surprisingly big (although no coffee machine). Mini bar stocked with lots of tempting goodies and bathroom large - made even...

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Helpful?
Thank Matthew S
WAustinMgr, General Manager at W Austin, responded to this review

Hello Matthew, Thank you for your review. I am delighted that you loved your stay with us and the location of our hotel. I am also glad that you enjoyed FIT, one of my favorite spots in the hotel. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to...

NYC
Reviewed 29 September 2016

I arrived at noon and had a 20 minute wait for my room to be ready. This was convenient given the lobby wifi. My room, on the 10th floor, was outfitted in a highly contemporary style and was very comfortable. The shower is a subway-tiled built-in which works quite well. Those traveling with a non-intimate companion should be aware that...

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Helpful?
1Thank TwinComanche
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. I am delighted that you loved your stay with us. We are currently working on solutions for ample AC outlets in plain sight to the eye. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin again soon. Best Regards, Drew...

Toa Alta
Reviewed 18 September 2016

Great Hotel , Room are very comfortable, very good service, very fast check in . very Clean and A lot of Taxis close. Nice Pool area and Spa. We use to go on foot to places to eat or drinks , their location is great

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Helpful?
Thank Felix V
WAustinMgr, General Manager at W Austin, responded to this review

Hello Felix, Thank you for your review. I am delighted that you loved your stay with us and were able to walk to restaurants and bars nearby. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin again soon. Best Regards, Drew McQuade General Manager

Palm Springs, California
Reviewed 16 September 2016

very relaxing after a 10 hour drive, rooms super comfortable. The living room staff was very nice and knowledgeable. Bartender made me a couple of great craft cocktails that we legit. Got a great night sleep and the wheels were at the door when i was ready to leave

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Helpful?
Thank hector m

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Trace - W - Austin
Trace - W - Austin
Cuisines: American, Contemporary
Living Room
Living Room
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more   less 

Additional Information about W Austin

Address: 200 Lavaca St, Austin, TX 78701-3928
Region: United States > Texas > Austin
Price Range: ₹ 16,335 - ₹ 37,231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Austin 4*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Amex, Starwood, Hotels.com, Expedia, Priceline, Booking.com, Travelocity, Orbitz and Jetsetter so you can book your W Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Austin Hotel Austin
Hotel Style:
#2 Green Hotel in Austin
#4 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#9 Luxury Hotel in Austin
#11 Business Hotel in Austin
#30 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from W Austin staff and other travellers.
3 questions
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Questions? Get answers from W Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor and a corner room for views.”
 of 5 bubbles sunshinenow66, 27 Oct 2016 | Read review
“I would definitely recommend trying to get a corner room. It was big and had great views!”
 of 5 bubbles 317christiem, 19 Oct 2016 | Read review
“all rooms are very quiet”
 of 5 bubbles 451rudym, 14 Oct 2016 | Read review
“If you want views go for a Cool Corner suite and hang the expense!”
 of 5 bubbles urbanelady, 8 Oct 2016 | Read review
“Higher floors, away from elevator”
 of 5 bubbles TwinComanche, 29 Sep 2016 | Read review
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