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W Austin

1,246 reviews
#21 of 203 Hotels in Austin
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Traveller (365)
Room & Suite (200)
Pool & Beach (57)
Overview
  • Excellent66%
  • Very good22%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“wet deck”(15 reviews)
“trace restaurant”(15 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from W Austin
Special Offer: Book Early and Save
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,246)Write a Review
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1 - 5 of 1,226 reviews
Reviewed 3 days ago via mobile

Can't say enough about the excellent service and hospitality at this W hotel. Impeccable service started before we even arrived - Frank Everet took care of every detail and made our stay even more fabulous than we thought it could be. Everyone from check-in to...More

Thank niatracy
Response from TeamMarriott, General Manager at W AustinResponded 3 days ago

Dear niatracy, On behalf of our team at W Austin, thanks for the excellent review! We strive to provide outstanding service, and it is encouraging to receive confirmation that our efforts make a difference. We can’t wait to share your kind comments with Frank and...More

Hotel's Favourite
Reviewed 5 weeks ago

Just so you know, I really don't like the W hotels in general. Most hotels are more concerned with being a nightclub than a hotel. The W Austin is a jewel. The night club aspect was kept up front and to the side and once...More

Thank setcarp
Response from WAustinMgr, General Manager at W AustinResponded 2 weeks ago

Thank you for the feedback. W Austin's design is perfect for maximizing your experience, and it's great to hear you think the same. We look forward to welcoming you back again. Best, Drew McQuade, General Manager

Reviewed 1 week ago

It has taken me a while to write this. Well actually I did write a review to American Express Fine hotels. Never made it past the front desk--after a long day of travel, walked in to the hotel and had about an hour to shower...More

Thank mfigdor
Response from TeamMarriott, Director of Rooms at W AustinResponded 5 days ago

Dear mfigdor, Thank you for your recent stay and for sharing your experience with us. Our team is evaluating where we went wrong and taking steps to prevent such mistakes in the future. We hope you will give us another opportunity to prove ourselves the...More

Reviewed 1 week ago

Quick trip to meet a friend in Austin, and we stayed here. The service began, when the valet correctly guessed (in a crazy busy line) who my friends were, and sent them to the bar to meet me! While in the lobby, we met a...More

Thank Emily K
Reviewed 1 week ago via mobile

We had tickets to see Willie Nelson at the Austin City Limits Moody Theater on New Years Eve so, not being familiar with Austin, we booked a room at the adjoining W Hotel. That turned out to be a mistake. There are other much lower...More

1  Thank David W
Response from TeamMarriott, Director of Rooms at W AustinResponded 1 week ago

Dear David W, We are sorry you had a poor experience at our hotel. Our team strives to make sure each guest has a pleasant stay, so we apologize for missing the mark. We appreciate you sharing details so we can take steps to prevent...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 279 - US$ 743 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Austin
#3 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#10 Luxury Hotel in Austin
#11 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 279 - US$ 743 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Austin
#3 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#10 Luxury Hotel in Austin
#11 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (365)
Room & Suite (200)
Pool & Beach (57)
Dining (50)
Hotel & Grounds (262)
Bathroom (38)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
paulsbae
24 December 2017|
AnswerShow all 2 answers
Response from WAustinMgr | Property representative |
We only require a $100 nonrefundable pet deposit plus $25 per night. We love when pets visit, and we'll be here to welcome you all then. Best, Drew McQuade, General Manager
0
Votes
scmiami
26 September 2015|
AnswerShow all 3 answers
Response from Roman X | Reviewed this property |
They charge a fee...but I recommend joining SPG. They give you good extra perks like free wifi and you can earn free nights.
0
Votes
M1029
30 March 2015|
Answer
Response from WAustinMgr | Property representative |
Hello-- we look forward to welcoming you here soon! We do have two neighboring garages, however both vary depending on City events specific to their overnight parking rules, so our suggestion would be contacting them... More
0
Votes
Room Tips
"Corner Suites are impressive!"
Read review
"Request a room higher up in the building"
Read review
"austins not a really scenic city so views a bit irrelevant"
Read review
"views, quiet floors, amazing pool, good location, wonderful rooms, 5-star customer service"
Read review
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