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BEST WESTERN PLUS Austin Airport Inn & Suites

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#53 of 199 Hotels in Austin
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BEST WESTERN PLUS Austin Airport Inn & Suites
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368 Reviews from our TripAdvisor Community

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Showing 363: English reviews
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Lima, Ohio
Reviewed 6 days ago NEW

This was a last minute stay due to a flight cancellation. We wanted a budget friendly place to sleep. The Best Western staff went out of their way to accommodate us. We were without a mode of transportation and they were very helpful in making sure we had supper and anything we needed for our short overnight stay. Clean, comfortable...

Review collected in partnership with Best Western
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Helpful?
Thank travellovernot
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Hi travellovernot! We are pleased that you enjoyed your short stay with us. It was our honor to be of service to you and your family. Please think about us when you visit Austin. Best regards.

Graham, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I stayed in the hotel by myself and felt very safe. The staff was very friendly upon checkin, the room was extremely clean and the bed was VERY comfortable. The breakfast was very good and everyone in the dining area was very clean. If I am in this area of Austin again, I will definitely stay here!

Review collected in partnership with Best Western
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1Thank Jayne B
About Hotel's Favourite Review
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Hi Jayne B! We are pleased that you felt safe during your stay with us. We are likewise glad that you enjoyed your stay in totality. Please think about us again when you visit Austin. We will be passing along to the rest of the team your thoughts of them. Best regards.

Reviewed 1 week ago NEW

The parking at this hotel was not enough for this hotel. Cigarette smoking by the pool-not good. ice or any kind of vending items were not on every floor. Norma was very helpful and a joy to talk to. The breakfast food & drinks were top of the line.

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Helpful?
Thank Kathryn B
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Hi Kathryn B! I would like to thank you first of all for sending in your thoughts about your stay with us. Be assured that we will be working on these issues. Your thoughts and concerns play are taken in a constructive way. It gave us more opportunities to do better. We hope that the customer service you have experience...

austin, United States
Reviewed 1 week ago

Excellent in every way. I would stay here on future trips to Austin. Everyone was friendly from the front desk to the people who cleaned the rooms. This is a fairly new and very well maintained hotel.

Review collected in partnership with Best Western
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Helpful?
Thank rayr338
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Hi rayr338! Thank you for your kind words of appreciation. We will be passing on to the whole team your thoughts. We are looking forward to seeing you again when you visit Austin. Best regards.

Vancouver, British Columbia, Canada
Reviewed 1 week ago

The staff was fine but it has a dark and unwelcoming decor. The bathroom fixtures were very small. There a garbage truck outside my window at 3 in the morning and stomping upstairs late at night. This would have been tolerable but I had to leave the hotel at 4;30 to catch a flight. A good nights sleep is why...

Review collected in partnership with Best Western
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Helpful?
Thank Su S
BestWesternHotels, Guest Relations Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

We're very sorry to hear that your recent stay with us did not exceed your expectations, Su. Thank you for sharing your comments with us and we hope to be able to better serve you in the future. Best Western Hotels & Resorts

Princeton, New Jersey
Reviewed 3 weeks ago

When in Texas you must have Texas shaped waffles for breakfast - which you can get at this Best Western! The rooms and building in general are tastefully appointed and comfortable. The only thing I'd ask to be improved is the lighting in the bathroom. Lovely fixtures but dim.... The people are warm and friendly.

Review collected in partnership with Best Western
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Helpful?
Thank annwilson03
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Hi annwilson03! We are glad you enjoyed our Texas Shaped Waffle and so with customer service extended to you by the team. We hope that you get to think of us one you visit Austin in the near future. Be assured too that we will be working on improving the lighting in our bathroom. Best regards.

Burnet, Texas
Reviewed 4 weeks ago

This hotel is conveniently located both to the airport and downtown. The rooms are very clean and the bed is conformable. The breakfast selections are top notch! The entire staff is friendly and very knowledgeable about places to eat or get a cold adult beverage.

Review collected in partnership with Best Western
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Helpful?
Thank B A E E
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Hi B A E E! Thank you for appreciating the work our team put in to make sure that our guests will receive only the best. We hope that you get to think of us once you visit Austin. Best regards.

Valdese, North Carolina
Reviewed 5 weeks ago

This was the best place stay in Austin. The staff is very friendly and helpful. If you are traveling to Austin this is the place to stay. Can't wait for our next trip to Austin just for the stay. A must

Review collected in partnership with Best Western
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Helpful?
Thank 541isabelleh
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Hi, 541isabelleh! Thank you for the kind words. We, as a team, are thankful that you enjoyed your stay with us. We hope to see you again on your next trip to Austin. Best regards.

los angeles, United States
Reviewed 19 March 2017

thanks best western! generally speaking you get at least 3/5 stars for your positive atmosphere. nothing fancy here, and the amenities could definitely be improved upon, however overall this was a nice and peaceful stay in an area just out side downtown Austin.

Review collected in partnership with Best Western
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Helpful?
Thank jenniferwY3326KJ
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Hi, jenniferwY3326KJ! We appreciate your words of encouragement. It is our goal to continue to provide positive atmosphere - Home Away From Home feel to all our guests. We hope to see you again here with us when you visit Austin. Best regards.

Baytown, Texas
Reviewed 3 March 2017

I visited Austin and stayed at the Best Western Plus for a family trip. Upon arrival I was able to check in early which was a good thing since they had 2 more rooms in the entire hotel. I had reserved mine online the night before. I stayed for a night but those beds and pillows were so soft and...

Review collected in partnership with Best Western
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Helpful?
Thank Sergio R
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Hi Sergio R! I would like to thank you first of all for choosing to stay with us. We are also pleased that you had a goodnight rest with our bed and pillows. We will be looking forward to having you back with us once in Austin. The Texas Waffle will be waiting for you too. Best regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to BEST WESTERN PLUS Austin Airport Inn & Suites! A brand new hotel, the BEST WESTERN PLUS Austin Airport Inn & Suites is conveniently located just one mile north of the Austin-Bergstrom International Airport and only three miles from Downtown Austin. The new hotel proudly offers complimentary hot breakfast buffet served in our spacious breakfast room as well as variety of other amenities including an outdoor swimming pool, state of the art exercise facility, guest laundry, business center, free/convenient parking and meeting facilities accommodating large groups.In addition, all of our comfortably designed guest rooms and suites offer a mini-refrigerator, microwave, coffeemaker, hairdryer, iron, ironing board, free high-speed Internet access and 32-inch flat screen LCD televisions. Guests will find themselves conveniently located near many of Austin’s local attractions, all the way from the State Capitol to the famous Sixth Street nightlife filled with a host of bars, nightclubs and restaurants both upscale and locally renowned. The hotel is minutes from the University of Texas Austin and all other Longhorn activities. Guests will also enjoy Austin’s great weather year round with Lake Austin, Town Lake Hike and Bike Trail, and Riverside Golf Course, one of many nearby courses. Our courteous staff is ready and eager to serve you. Come stay with us soon at the brand new BEST WESTERN PLUS Austin Airport Inn & Suites! ... more   less 

Additional Information about BEST WESTERN PLUS Austin Airport Inn & Suites

Address: 1805 Airport Commerce Dr, Austin, TX 78741-4538
Region: United States > Texas > Austin
Price Range: ₹ 6,547 - ₹ 24,828 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Austin Airport Inn & Suites 2.5*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Orbitz, Cheap Tickets, Best Western, Travelocity, Priceline, Booking.com, Cancelon, TripOnline SA, getaroom.com and Evoline ltd so you can book your BEST WESTERN PLUS Austin Airport Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Austin Airport Hotel Austin
Best Western Plus Austin Airport Inn And Suites
Hotel Style:
#6 Best Value Hotel in Austin
#34 Romantic Hotel in Austin
#39 Family Hotel in Austin
#64 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Austin Airport Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Austin Airport Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor has the ice and vending machines”
X1793WSkathrynb, 18 Apr 2017 | Read review
“Stay away from this horrible hotel”
  • Cracked Floor on the entryway
DenverPress, 13 Nov 2016 | Read review
“Just go to another hotel”
mailboxman1, 1 Apr 2016 | Read review
“Ask for a room facing Austin skyline.”
Frugal_Traveller, 19 Jul 2015 | Read review
“If you are a AAA member and book through Expedia you will not be able to get your discount,”
Nahum42, 15 Jul 2015 | Read review
5 of 5