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The Westin Austin at The Domain

Booking.comUS$ 242*
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#31 of 201 Hotels in Austin
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin Austin at The Domain
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940 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Austin at The Domain
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Showing 916: English reviews
Uvalde, Texas
Reviewed 24 April 2013

I had to stay in Austin for a conference and I was lucky it was held at the Westin Austin at the Domain. All of the staff, from the consierge to management, were friendly and helpful. The hotel was clean and beautiful. The location was great. There was a golf cart available to take you to the shopping areas and...

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Helpful?
Thank Sharon S
David G, General Manager at The Westin Austin at The Domain, responded to this review

SharonS, I'm glad you had such a wonderul experience at The Westin as well as within the Domain. We look forward to being your host again, sooner rather than later. Dave

Austin, Texas
Reviewed 24 April 2013

This was by far the best business trip. The Westin hotel and staff were great and very helpful. I had a wonderful meal at the restaurant and some time for some much needed shopping. I'm already planning a girls weekend for this same hotel. My girlfriends are excited!

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Helpful?
Thank Jackie M
David G, General Manager at The Westin Austin at The Domain, responded to this review

Dear Jackie M, if we helped make this the "best business trip ever" then we are doing something right. Thank you for the review and we look forward to hosting you and the girlfriends soon. VR, Dave

Houston, Texas
Reviewed 23 April 2013

Ok, I am going to start this off with....If you are looking for the "funky, keep it weird Austin", this hotel and area (the Domain) are not for you. Unfortunately, a lot of trees were cleared to create this upscale shopping/living experience. Inspite of that, the Westin was absolutely beautiful. I was there for 5 days and 4 nights attending...

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Helpful?
Thank tavemartin
David G, General Manager at The Westin Austin at The Domain, responded to this review

Dear tavemartin, Thank you for your review and endorsement. I'm excited that we could help make your conference experience so positive. Our Convention Services and Banquet delivery team take great pride in their attention to detail and servcie. It's rewarding when we hear how impactful that is on our guests. BTW, we can get "funky and weird" if needed. We...

Houston, Texas
Reviewed 22 April 2013

This hotel has very poor customer service! The check in employees are rude and unprofessional. When we made our reservations, the hotel person who took the call made a duplicate reservation for me. The inexperienced clerk at check in was immediately confused and instead of asking for help she completely deleted my reservations. 3 hours later, she is still trying...

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Helpful?
1Thank Mary M
David G, General Manager at The Westin Austin at The Domain, responded to this review

Mary M. First I would llike to apologize for the poor service you describe. We pride ourselves on delivering flawless service and what you describe doesn't meet that expectation. I'm sorry. I would love the opportunity to hear more of the details surrounding your experience in an effort to improve. Please reach out to me at your convenience to discuss...

Beaumont, Texas
Reviewed 19 April 2013

Hotel was perfect location of the Austin 10/20 race. We were within walking distance of the race and some great restaurants. From the check-in to check-out, our experience was excellent. Customer service exceptional!! We will be back next year!!!

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Helpful?
Thank DBurris
David G, General Manager at The Westin Austin at The Domain, responded to this review

DBurris, I'm glad you chose to stay with us during the 10/20. What a great event with terrific attendees. We're glad to be in a community that hosts such a unique and worthwhile event. Thank you for the detailed review. Dave

San Antonio, Texas
Reviewed 12 April 2013

Wonderful hotel and staff! They greet you at the door and walk you to the check in desk. They even walk you to the elevators! Always smiling and helpful. This is the best Westin staff I have encountered in a long time. By the way, if you go to the restaurant and are not a Vegan, you must get the...

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Helpful?
Thank Juantwo
David G, General Manager at The Westin Austin at The Domain, responded to this review

We're pleased you enjoyed your stay. I agree the Kobe kicks!

Fort Worth, Texas
Reviewed 9 April 2013

We stayed here for an extended weekend trip. Upon entering the hotel we were welcomed and through the entire stay I felt that the staff was exceptionally friendly and went out of their way to make us feel like we were truly valued guests - it was noticeably different from other hotels I've stayed at. We had a room facing...

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Helpful?
Thank azure88
David G, General Manager at The Westin Austin at The Domain, responded to this review

Azure88, thanks for the review. I'll be working on the creamer to ensure a high quality offering. We also offer gluten free French Toast. VR, Dave

Chicago, Illinois
Reviewed 8 April 2013

Had I not gotten a group rate for a family function, I would not have booked this hotel based strictly on price. That said, it was warm and inviting and the staff at registration could not have been more helpful. Our king bed room was spotless. I took off points because there were virtually no drawers for clothing: one tiny...

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Helpful?
Thank blondyblu
David G, General Manager at The Westin Austin at The Domain, responded to this review

blondyblu, Thank you for the review and I apologize you needed to remind your server to bring your beverages. We'll touch on that with today's training topic. We hope to see you again. VR, Dave

Houston, Texas
Reviewed 8 April 2013

Great beds, pillows and covers. The room has also got good light blocking shades. The breakfast buffet was excellent, you could get freshly made pancakes, omelets and eggs. The bar was vibrant and interesting. Great location

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Helpful?
1Thank jomomocomo
David G, General Manager at The Westin Austin at The Domain, responded to this review

Jomomocomo, I'm pleased you were pleased. We'll work hard to keep up the good work. Regards, Dave

Austin, Texas
Reviewed 8 April 2013

We have stayed at the Westin at the Domain three times in the last year and what stands out is how well trained the staff is. Every person from the ones at the front desk (most memorably Katie and Louisa) to housekeeping to the bartenders and restaurant staff (including Kristie) was polite, efficient, and friendly. On one trip we had...

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Helpful?
Thank Browncoat_11
David G, General Manager at The Westin Austin at The Domain, responded to this review

Dear Browncoat11, Thank you for such a detailed review. We have our own "picky eaters" at home and appreciate when thay are charmed when we are away from home as well. It makes everyones day better. Hope to see you again, soon Dave

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more   less 

Additional Information about The Westin Austin at The Domain

Address: 11301 Domain Dr, Austin, TX 78758-7796
Region: United States > Texas > Austin > Northwest Austin
Price Range: ₹ 11,692 - ₹ 25,063 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 341
Reservation Options:
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Also Known As:
The Westin Austin At The Domain Hotel Austin
Hotel Style:
#10 Family Hotel in Austin
#15 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
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Questions & Answers

Questions? Get answers from The Westin Austin at The Domain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room on the 8th floor very quiet nice view.”
89snook, 16 May 2017 | Read review
“get a room facing west.”
51JimN, 16 May 2017 | Read review
“The rooms overlooking the pool are spectacular :)”
J2680EOstephenm, 10 Apr 2017 | Read review
“I had a room on the backside of the hotel which was exceptionally quiet.”
strongforu, 2 Apr 2017 | Read review
“I was on second floor. Very quiet”
KitchenerCouple1986, 9 Jan 2017 | Read review
5 of 5
Booking.com
US$ 242* /night
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CancelonUS$ 257
PricelineUS$ 242
Expedia.comUS$ 240
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Prices are for 1 room, 2 adults
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