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Casulo Hotel

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Casulo Hotel
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327 Reviews from our TripAdvisor Community

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Showing 322: English reviews
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Reviewed 4 days ago NEWvia mobile

I would not stay here or recommend this location. There is a pungent smell of mildew throughout the hotel and rooms. The bed is rather uncomfortable. For the price of the room everything about this hotel was disappointing. The staff deny that a smell is present and do not acknowledge there is an issue.

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Helpful?
Thank Brittney D
Reviewed 5 days ago NEW

Oh my gosh, I pre-paid for a room for three nights and it was so disgusting that I left without staying (even though the nasty woman at front desk refused to refund my money). Wasn't worth the $124/night to stay at a filthy, stinky hotel where the rude woman at the front argues with customers. She lied telling me that...

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Thank Daviscj003
Reviewed 1 week ago via mobile

As soon as you walk in the door you are greeted with the stench of mold and sewer. At check in, your credit card is charged $50 for damages. Seriously, damages? The experience only worsened when we walked in our room. AC would not cool, the room was filthy., carpet & couch were both stained with either wine or blood....

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Thank Letty Q
San Antonio, Texas
Reviewed 1 week ago via mobile

We booked via orbitz, so I had the rack room price plus a promo 15% off and used about $6 in orbucks earned from a previous hotel stay. We've booked with Casulo probably 5+ times over a 5-year period. The hote is a little swanky, offering baths and showers that are fully visible from the room in case you want...

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Thank Babymomma82
Reviewed 2 weeks ago via mobile

Stayed here for a meeting in February and was immediately disappointed by both the service car and facilities. The rooms were not very nice at all. I expected more from this price point. By far the worst was that I got bitten up and down. Nasty bites. Maybe it was mosquitos but I think it was something else. Staff was...

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Thank Rob B
Reviewed 2 weeks ago via mobile

Terrible trip. Got eaten alive by a bed bug infestation. Sent photos to them and they wouldn't return my call. Terrible. Im going to refrain from posting pics but I had over 30 bites in 2 night stay. Had to fumigate my luggage just in case.

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Thank Mea Cole T
Reviewed 2 weeks ago

The Casulo Hotel is a great place for anyone looking for a boutique stay in Austin. My boyfriend and I stayed here for our first trip to Austin and were very pleased. The hotel is zen inspired with a very friendly staff. The rooms were standard, however they did have nice oversized tubs. Complementary breakfast was served daily till 10am....

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Thank Sherry G
Albuquerque, New Mexico
Reviewed 3 weeks ago

This hotel has been renovated and has wonderful features, soft comfie beds, new bath features. However, it's a bit "Home Depot" in places too - but the cost makes that very bearable. Breakfasts are more than continental and very decent. Watch for the strange rooms with a glass wall between the bath and bedroom. Or maybe you like that? It's...

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Thank Katey B
Reviewed 3 weeks ago via mobile

Horrible! Room had a funky smell that clung to our clothes even after we had checked out. People yelling in the hallways after midnight. Front desk staff OK. Breakfast was OK at best. Will NEVER stay here again!

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Thank Sean U
Prairie Village, Kansas
Reviewed 3 weeks ago

The décor is cute but a little odd given their location. The hotel had a lot of nice features, but it seemed like they were in a rush to finish building or renovating as the finishing touches weren't quite right. The price was fair given the popularity of Austin. The location isn't great as you are right off the highway...

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Helpful?
Thank KCtiger85

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Meeting Rooms

Additional Information about Casulo Hotel

Address: 3017 South I-35, Austin, TX 78741
Region: United States > Texas > Austin
Price Range: ₹ 8,490 - ₹ 23,599 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casulo Hotel 3.5*
Number of rooms: 49
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Questions & Answers

Questions? Get answers from Casulo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Jacuzzi tubs available in some rooms”
 of 5 bubbles 239sherryg, 9 Feb 2017 | Read review
“Beware of the glass wall between bath and bedroom in some rooms.”
 of 5 bubbles 323kateyb, 5 Feb 2017 | Read review
“Don't stay here.”
 of 5 bubbles Jujulps, 22 Oct 2016 | Read review
“The corner rooms are nice and have balconies with a good view.”
 of 5 bubbles getupradio, 30 Jun 2016 | Read review
“I like the third floor rooms with a balcony. If the weather is good, it is refreshing to sit outside and enjoy the fresh Texas air.”
 of 5 bubbles donsC6831FZ, 16 May 2016 | Read review
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