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Hilton Garden Inn Austin North

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#31 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hilton Garden Inn Austin North
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533 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Austin North
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Showing 524: English reviews
Houston, Texas
Reviewed 3 weeks ago

I have to say this was a surprising stay for me since I am not used to traveling alone, I give then rating excellent because of the way 2 staff members treated me and made me feel while I was there. Chris was awesome, he assisted me and made me feel like I was important and he cared that I...

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Helpful?
Thank miasodda
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Miasodda, Thank you for staying with us and your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!

Knoxville, United States
Reviewed 3 weeks ago

From top to bottom this hotel is the tops! You will never find a better Staff! You feel Like your at Home. Great FOOD! The Lady's at the front desk are the friendliest, knowledgeable, and helpful people I have ever experienced! The Chef's are outstanding!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 87daled
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We...

Texas
Reviewed 3 weeks ago

Stay was wonderful! The hotel has a very pleasant scent in the lobby and the rooms were cleaned very well! The staff was so helpful and were always smiling. I would definitely stay at this property again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank F7692IFvanessab
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Thank you for your feedback regarding your recent stay at Hilton Garden Inn Austin North. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!

Newtown, United States
Reviewed 3 weeks ago

Clean, comfortable, and pleasant people. Location is easily accessible and amenities are convenient. Plenty of shopping and restaurants. Very friendly atmosphere. A very good value for the money. Workout center is ok. TV's on exercise equipment did not work but that was a minor inconvenience.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dennis G
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Dear Dennis, It makes our day to hear that we excelled your expectations of cleanliness during your stay! Thank you so much for your five star review, and we look forward to welcoming you back on your next visit.

austin, United States
Reviewed 3 weeks ago

The staff at Hilton Garden Inn North in Austin reflect a positve, warm and inviting environment for the guests. The nature walk behind the hotel gives you a chance to unwind and de stress after driving or working.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank pamelahZ438LJ
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We...

Tyler
Reviewed 4 weeks ago

We enjoyed our stay at the Hilton Garden Inn Austin North! The hotel was easy to get to without having to drive into downtown Austin, and the price was so much better than downtown hotels. We enjoyed a great breakfast at the hotel, and it is close to other restaurants and shopping as well. We would definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Melinda W
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Thank you Melinda for the five star review! We appreciate you letting us know that we met if not exceeded your expectations with the price and value that we provided. We are committed to doing so consistently for all our guests, we thank you for taking the time to let us know that we are the best priced hotel in...

Austin, United States
Reviewed 4 weeks ago

Beds were stiff and pillows too soft, lights / swithes were awkwardly placed, wall mounted air control not functional and the unit rattled constantly, bathroom sinks moldy, staff indifferent upon arrival

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Paul Stirling M
Management response:

Im sorry to hear about your recent stay with us, it seems we dropped the ball on multiple issues during your stay. I will review your comments with the staff in hopes of never repeating this type of experience again. If you choose our property again, please reach out to the email below as I would like to personally handle...

College Station, United States
Reviewed 5 weeks ago

This hotel appears to be above average for a Hilton Garden Inn, but the room was TERRIBLE ! The A/C made so much noise that it woke us up everytime it went on. So, we turned it off; then the room was too stuffy. One of the two beds has a 4 inch drop in the center and one side...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Breana S
Management response:

I am terribly sorry to hear about your recent stay. It seems our furniture and equipment in that particular room need maintenance service immediately, I will contact our engineering team in hopes increasing the comfort of your particular room. Please feel free to contact me as I would like further investigate the quality of your room. Best Regards, Christian L...

Port Aransas, Texas
Reviewed 22 January 2017

Thi hotel is really nice. It is located right next to a lake with nice walking path. That also serve a full breakfast. The room are extremely nice and clean. You can request one that faces the lake. It also has workout facilities with a nice pool.

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Helpful?
Thank ShoreThing161
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Thank you for taking the time to share your experience with us! We are glad to hear the positive feedback regarding your five star trip to Hilton Garden Inn Austin North. We look forward to welcoming you back again on your next trip.

Frisco, Texas
Reviewed 11 January 2017

I travel extensively with work and use our internal travel portal. In selecting my hotel, I accidentally selected selected the wrong HGI on I35, about 7 miles from my original HGI on Research Blvd.. Did not realize this until I landed in Austin and when launching my Maps, realized that the destination address was not accurate. Called the HGI on...

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Helpful?
Thank alwaystravelling2015
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank Kelly for the level of service she provided you. I'm so glad to read you enjoyed your stay and welcome you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin, offering close proximity to the Texas State Capitol, downtown entertainment district, and University of Texas. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary Wi-Fi, and 32" TV. We also feature an outdoor swimming pool, fitness room, and on-site dining and full service bar at The Garden Grille. Our renovated meeting rooms can accommodate up to 100 people and is the ideal choice for your next event. ... more   less 

Additional Information about Hilton Garden Inn Austin North

Address: 12400 North IH-35 Building C, Austin, TX 78753
Region: United States > Texas > Austin
Price Range: ₹ 6,685 - ₹ 20,858 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin North 3*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Hotels.com so you can book your Hilton Garden Inn Austin North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin North Hotel Austin
Hotel Style:
#11 Family Hotel in Austin
#14 Romantic Hotel in Austin
#14 Business Hotel in Austin
#16 Best Value Hotel in Austin
#17 Green Hotel in Austin
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Austin North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the back are much quieter due to freeway”
 of 5 bubbles miasodda, 6 Feb 2017 | Read review
“Exception service from the front desk and the restaurant!”
 of 5 bubbles alwaystravelling2015, 10 Jan 2017 | Read review
“All good with Windows that open”
 of 5 bubbles thomassD9400PM, 10 Dec 2016 | Read review
“Away from the highway!”
 of 5 bubbles brianjS8941GZ, 4 Dec 2016 | Read review
“Ask for a room that doesn't face the interstate. The noise from the interstate at night is awful”
 of 5 bubbles AnitaS262, 30 Aug 2016 | Read review
5 of 5