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Four Seasons Hotel Austin

1,922 reviews
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Traveller (251)
Room & Suite (107)
Dining (38)
Overview
  • Excellent76%
  • Very good14%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“trio restaurant”(42 reviews)
“lady bird lake”(128 reviews)
“lobby lounge”(24 reviews)
Free Wifi
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
Offers from Four Seasons Hotel Austin
Special Offer: Suite Special - 15% Off
Hotel packages
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Rooms
13 Mar14 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,922)Write a Review
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1,910 results
Traveller rating
1,423
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All reviewstrio restaurantlady bird lakelobby loungetown lakelake viewluxury hotelroom servicefavorite hotelthe congressbeautiful propertythe location is perfecthappy hourlove this hotellive musicconvention centerspafs
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661 - 665 of 1,910 reviews
Reviewed 15 September 2015 via mobile

It was an excellent hotel but not quite up to par with "Four Season". The service from staff members were wonderful but their support staffs were not well trained. ie the waiter and waitresses were good. The staff sat the coffee pot on my elbow...More

2  Thank LVC9038
Response from fsaustin, Manager at Four Seasons Hotel AustinResponded 30 September 2015

Dear LVC9038, Thank you for the detailed feedback from your recent stay at Four Seasons Hotel Austin. I was sorry to hear that several aspects of your visit diminished your overall impression, and want to apologize for the lapses in service you experienced. I assure...More

Reviewed 15 September 2015 via mobile

Stayed 4 Seasons again with 3 children and the updated rooms were wonderful. A very attentive and courtious staff upgraded us to river view rooms. The grounds were beautiful and the best surprise was the valet staff...prompt, friendly and offered cold water bottle with a...More

1  Thank Keith4E
Response from fsaustin, General Manager at Four Seasons Hotel AustinResponded 17 September 2015

Dear Keith4E, I want to thank you for your review on your recent stay at Four Seasons Hotel Austin. I am pleased to read you enjoyed our room renovations. I will certainly inform our valet staff to keep up the good work and smile. I...More

Reviewed 14 September 2015

I upgraded to a balcony room overlooking the lake. Our room didn't have a coffee maker or chairs/table on the balcony. After waking the next morning, it took about one hour for the coffee maker to arrive. Very dissapointing after upgrading to a room that...More

2  Thank Kunost
Response from fsaustin, Manager at Four Seasons Hotel AustinResponded 29 September 2015

Dear kunost, Thank you for staying with us and for taking the time to share your feedback. I am terribly sorry for the flawed experience and lapse in service you experienced while with us, as it's certainly not the impression we want to provide our...More

Reviewed 13 September 2015 via mobile

This motel was close to the track meet with a great night life the views of the river are great the staff was great rooms where very quite and well furnished we enjoyed going to the river and kayaking on the river and we had...More

Thank Roger W
Response from fsaustin, General Manager at Four Seasons Hotel AustinResponded 17 September 2015

Dear Roger W, Thank you for your review on your recent stay with us at Four Seasons Hotel Austin. I hope the track meet went well. I am pleased to read you were able to take full advantage of our properties location by enjoying Lady...More

Reviewed 13 September 2015

The Four Seasons has a spa "happy hour," Sunday-Thursday, 4 p.m. to 8 p.m., which includes $50 off a 50- or 80-minute treatment, complimentary sparkling wine and valet parking, and snacks, as well as access to other spa amenities (rain shower, eucalyptus steam room, luxurious...More

1  Thank TAskewTraveler
Response from fsaustin, General Manager at Four Seasons Hotel AustinResponded 16 September 2015

Dear TAskewTraveler. Thank you for taking the time to share some feedback from your recent one-night stay. I'm pleased you enjoyed Spa Happy Hour and received great service from our therapists, although I was sorry to hear that other aspects of your stay detracted from...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 577 - US$ 1,237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Austin
#2 Luxury Hotel in Austin
#3 Business Hotel in Austin
#6 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 577 - US$ 1,237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Austin
#2 Luxury Hotel in Austin
#3 Business Hotel in Austin
#6 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (251)
Room & Suite (107)
Dining (38)
Pool & Beach (38)
Business Centre & Event Rooms (16)
Family and Play Areas (4)
Questions & Answers
Ask a question
Dratti
28 January 2017|
AnswerShow all 7 answers
Response from fsaustin | Property representative |
Hi Dratti, While the city no longer offers Uber, we have found Ride Austin to be a wonderful alternative. Not only is it a non-profit but it was created by a former Uber Executive. As the hotel does not have a shuttle to... More
1
Vote
redgoose
23 January 2017|
AnswerShow all 4 answers
Response from Col A | Reviewed this property |
No remodeling at present.
0
Votes
redgoose
8 January 2017|
AnswerShow all 4 answers
Response from fsaustin | Property representative |
Yes, the pool is heated to 82 degrees year-round. We do not have tennis courts but our Concierge would be happy to provide recommendations for nearby public courts. We hope to have the opportunity to welcome you soon!
0
Votes
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Room Tips
"City view is a parking lot view as you'd imagine from such a low hotel."
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"see if you can overlook the lake, you can see the bats in the summer"
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"Lake side or city, both are great"
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"rooms for pets are on the 4th & 5th floors. Get a room facing the lake."
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