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Hilton Garden Inn Austin Downtown/Convention Center

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Traveller (144)
Room & Suite (169)
Dining (36)
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Overview
  • Excellent37%
  • Very good32%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“easy tiger”(19 reviews)
“top floor”(69 reviews)
“valet parking”(69 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Austin Downtown/Convention Center
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Austin Downtown/Convention Center
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,338)
There are newer reviews for Hilton Garden Inn Austin Downtown/Convention Center
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All reviewseasy tigertop floorvalet parkingwithin walking distanceper nightsixth streetnice hotelaustin downtownbars and restaurantsbreakfast buffetvalet servicelocation is greatbusiness tripwould definitely stay here againlive musichgihighway
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341 - 345 of 1,310 reviews
Reviewed 25 July 2016

It was not a positive experience. Halls were hot, hotel felt dirty, food was not good, service was not good. Overall I cannot think of a single positive thing to say. There are many great hotels in downtown Austin. I strongly recommend you stay in...More

Review collected in partnership with Hilton Garden Inn
1  Thank Misty P
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 27 July 2016

Dear Misty, I am sorry you found your experience of your stay unacceptable. Our team works very hard to keep the entire hotel super clean; we strive to exceed expectations every day. Please accept my sincere apologies for falling short during your stay. At Hilton...More

Reviewed 24 July 2016

This is not like most of the Hilton Garden Inn properties I have stayed at. It was probably converted from some other brand. On the plus side, it is very close to the Convention Center. The rooms are very clean. The public areas are somewhat...More

Review collected in partnership with Hilton Garden Inn
Thank Phantom620
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 27 July 2016

Dear Phantom620, Thank you for your review and wonderful comments about our clean hotel and professional staff! In regards to taxis in Austin, it has become more difficult with uber leaving Austin and the city is working on increasing the number of taxis to improve...More

Reviewed 24 July 2016

Nice property, centrally located. Clean rooms, very helpful staff. One thing, may be an Austin law, no beer in the hotel shop. No Uber but cabs come fast. Morning breakfast was combo buffet and omlet station, good deal.More

Thank Joe N
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 24 July 2016

Dear Joe, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team was helpful! I will be sure to share your comments with them. I hope you will return should your travels...More

Reviewed 23 July 2016 via mobile

I would say overall the hotel was a nice stay and I had a very good visit. But their were certain things that caught me offguard I felt like. For example when I arrived you have to use valet or else you have to park...More

Thank michelle g
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 24 July 2016

Dear michelle, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of value you expected for valet parking and breakfast. We strive to give exceptional service every day, for every guest; I sincerely...More

Reviewed 23 July 2016

The room remodel was wonderful! The rooms are quiet and clean with great views if you can score one of the capital. After being raised in Austin and moving away I always stay here because of the central/downtown location. Parking is great and leaves my...More

Review collected in partnership with Hilton Garden Inn
Thank Christina B
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 24 July 2016

Dear Christina, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Best Regards, Blake Doran

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 176 - US$ 399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Austin
#66 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 176 - US$ 399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Austin
#66 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (144)
Room & Suite (169)
Dining (36)
Pool & Beach (22)
Amenities (41)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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arigatone
17 October 2017|
AnswerShow all 5 answers
Response from SWCed | Reviewed this property |
A small outdoor pool only.
1
Vote
Cathy W
25 September 2017|
AnswerShow all 6 answers
Response from ktuttle99 | Reviewed this property |
There is a garage area that you pull into to unload and checkin is right there. However there was a daily fee by hotel for parked cars. I thought that was unusual to have to pay for my car also. But the hotel is a great... More
1
Vote
labber1000
21 June 2017|
AnswerShow all 6 answers
Response from Carol M | Reviewed this property |
No they do not.
1
Vote
Room Tips
"Anything away from the elevator. Any room I have been in here was very quiet."
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"Corner rooms have a sofa for $6 upgrade/night but a TINY bathroom"
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"Choose roows in the opposite site of the interstate."
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"High up and facing the state capital"
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