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Hilton Garden Inn Austin Downtown/Convention Center

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#54 of 197 Hotels in Austin
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Hilton Garden Inn Austin Downtown\/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center
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1,135 Reviews from our TripAdvisor Community

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Showing 1,110: English reviews
Indianapolis, Indiana
Reviewed yesterday NEW

Service was excellent. I do not spend a lot of time in my room because I work long hours. I enjoyed my stay. Very convenient for all my meetings in the downtown area. Close to a lot of restaurants for business meetings also.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kenton M
Magnolia, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

This hotel is located in a safe part of Austin and a pretty quite as well. There are 2 restaurants in the area of the hotel (BBQ place and a Pappadeaux). The hotel also has a wonderful lobby with a fireplace and multiple places to sit and enjoy yourself or watch TV in cozy corners. Their bar is also located...

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Helpful?
Thank sjsnedecor
About Hotel's Favourite Review
Management response:

Dear sjsnedecor, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Thank you for choosing to stay at our hotel and were satisfied with hope you will return should your travels bring you back this way. Safe travels. Best, Andy Preslar, General Manager

Henderson, Nevada
Reviewed yesterday NEW

We stayed at the Hilton Garden Inn for our V-day trip to Austin. We ended up checking in early, as our flight landed at 11a. We had checked in earlier in the week and were told we would have a room on the 16th floor. unfourtintly upon check in and our "Status" in Hilton Honors the front desk checked us...

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Helpful?
Thank Brian D
Central Florida, Florida
Reviewed 3 days ago NEW

Great hotel and staff real good I will recommended to any traveler to stay in the hotel location is good and Room big and employer are real good and friendly with everyone hotel always clean front desk friendly

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nelly H
San Antonio, Texas
Reviewed 5 days ago NEW

Very good location. Right off 6th street if you're into that kind of thing (loud bands, crowds..) Hotel is very nice. Pool is great (with a grotto waterfall, and it's heated). Breakfast is not free though. Valet parking is not free and do not recommend parking anywhere else (curb parking around there not overnight). Overall room was nice, ask for...

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Helpful?
Thank larry4882
East Haven, Connecticut
Reviewed 5 days ago NEW

We visit Austin 3-4 times a year and found that the only redeeming quality of this hotel was the location. Room layout was poorly designed. Valet parking only option became very expensive with tipping eveytime you needed to go in and out. Fried food smell throughout the hotel (elevators, hallways, etc.).

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark T
Daton, United States
Reviewed 5 days ago NEW

Super front desk staff, nice room and big, comfortable bed .... they go out of their way to make your stay great. Location a plus and easy onto highway. Front desk overnight person was as pleasant at 5 the next day as he was at check in.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Patrick R
Hawaii
Reviewed 1 week ago NEW

This was my first trip to Austin and I am very pleased with my choice of the Hilton Garden Inn. Location is within walking distance of all of Austin's hot spots--shopping, music scene, great restaurants. Wonderful hotel staff, very friendly & helpful. This property is a great value. Nice large rooms, refrigerators, microwave, Keurig coffee pot, updated decor, clean property,...

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Helpful?
1Thank theoze
Management response:

Hello theoze, Thank you for your most recent review and we appreciate your business. Location is key in the Austin market and our location has the best of both worlds. Luckily, our location has access to all the restaurants, museums, music venues, bars/night life, parks, downtown activities, The University of Texas, I H 35, and the Austin airport will benefit...

Las Vegas, United States
Reviewed 1 week ago

Really Helpful people on the staff...they make sure you get what you ask for. The rooms are very nice, Internet requires constant re-logging in which can be frustrating. The distance to the meeting rooms is considerable and an uphill walk. The rooms are clean and love the Keurig coffee in the rooms.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank josephfF7147QH
Management response:

Hello josephfF7147QH, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. Best, Andy Preslar, General Manager

Houston, United States
Reviewed 1 week ago

We decided to stay here for my boyfriend's birthday! We had a wonderful time! The hotel is convenient to 6th street, rainey street, congress street, the convention center, and liquor store. We really enjoyed the waterfall hot tub and pool! We spent a lot of time unwinding after the car ride in the hot tub. Service was awesome, everyone had...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank alexandrabL3470OY
Management response:

Dear alexandrabL3470OY, Thank you for your review from your most recent stay with us and we are thrilled to hear about your excellent stay! Our mission is to exceed your expectations each and every time you stay with us. We are glad to hear that both you and your boyfriend had a memorable experience. Thank you again and have a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally located in the heart of downtown Austin, offering first-class hospitality in the "Live Music Capitol of the World." We are steps from the business district, the legendary 6th Street and the Warehouse District. ... more   less 

Additional Information about Hilton Garden Inn Austin Downtown/Convention Center

Address: 500 N Interstate 35, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: ₹ 12,904 - ₹ 29,505 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Garden Inn Austin Downtown Hotel Austin
Austin Hilton Garden Inn
Hilton Austin
Hotel Style:
#5 Green Hotel in Austin
#66 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin Downtown/Convention Center staff and other travellers.
2 questions
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Chicago, Illinois

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Questions? Get answers from Hilton Garden Inn Austin Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a High up City view”
 of 5 bubbles 942BrianD942, 18 Feb 2017 | Read review
“Ask for a view of the capitol, otherwise you will overlook a parking lot”
 of 5 bubbles theoze, 12 Feb 2017 | Read review
“Rooms on the east or south side may be quieter but it is Austin and outdoor music is part of the city ambiance.”
 of 5 bubbles 84Hokie, 6 Jan 2017 | Read review
“5th floor is best. We were on the 4th floor and could hear people above us.”
 of 5 bubbles sjsnedecor, 5 Jan 2017 | Read review
“Take note of location on floor - avoid the side facing I-35 - as construction next door goes on during the night.”
 of 5 bubbles clarec468, 15 Nov 2016 | Read review
5 of 5