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Courtyard Austin-University Area

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135 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Austin-University Area
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Showing 132: English reviews
Plano, Texas
Reviewed 27 September 2015 via mobile

This looks like every other courtyard which is good I guess. New tv' sand free wifi. They have a bistro downstairs that serves breakfast,with Starbucks and alcohol in the evening. The location is a few miles from campus. If you want to be in the middle of things stay downtown. Cheaper to stay here and use uber to get around...

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1Thank PlanoTravler
Werner M, General Manager at Courtyard Austin-University Area, responded to this review

Dear PlanoTravler, Thank you very much for your review and for staying with us. We are happy to hear that found a plus in our hotel above the normal Courtyard. We are looking forward to your next visit to Austin!! Regards

Riverside, California
Reviewed 17 September 2015 via mobile

As a Platinum Marriott member, let me start by saying the erosion of service at Marriott in general has me moving to Hilton for most of my weekly travel. Once again my decision is affirmed. 2 cold showers later at this hotel due to no hot water, a "bistro" where a tuna scoop was used to ladle my soup and...

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3Thank Denise1686
Werner M, General Manager at Courtyard Austin-University Area, responded to this review

Dear Denis1686, Thank you for your feedback in regards to your stay with us. I am disappointed to hear that your stay was terrible and that we were unable to provide you with level of service that you would expect from Marriott. We do have action steps in place to deal with the issues you have encountered and we have...

Fort Lauderdale, Florida
Reviewed 10 September 2015

I have been a Marriott member for the last 14 years and platinum for the last 5 years. This is the first time that I have been treated so poorly. On August 25th I found roaches in my room. I took pictures to show the receptionist that there were roaches in my room. The only response I received was that...

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Helpful?
3Thank Juan C
Werner M, General Manager at Courtyard Austin-University Area, responded to this review

Dear Juan C, I am the General Manger at the property and I would like to connect with you personally. I am terribly sorry about your experience with us. Please let me know a good time to call you at werner.mostert@cymaustin.com I am looking forward to speaking to you. Regards

Midland, Texas
Reviewed 9 September 2015

I stayed 2 nights. The hotel was comfortable enough. My room was only half way cleaned after the first night. It looked like the maid probably got distracted and didn't finish. Other then that, no complaints.

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2Thank Laura C
Werner M, General Manager at Courtyard Austin-University Area, responded to this review

Dear Laura C, Thank you for staying with us during your most recent trip to Austin. I am so sorry about the room cleaning issue. We will look into as to what happened. We hope to see you back soon for another stay! Kind Regards

New Orleans, Louisiana
Reviewed 5 September 2015 via mobile

Nice modern hotel with recent updates. The hotel has a small cafe style eatery for breakfast and light dinners. Also serves beer, liquor, and wine until 10pm. Rooms are spacious with firm beds. The elevators are a bit too slow. Pool looks well kept. Great place to stay.

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2Thank Spike S
Werner M, General Manager at Courtyard Austin-University Area, responded to this review

Dear Spike S, Thank you very much for your feedback. We are glad to see that you had an enjoyable stay with us ad that you found our hotel to be a great place to stay. We look forward to be having back in the near future! Kind Regards

Reviewed 13 August 2015

Booked a hotel room through Hotels.com and when we arrived at the hotel our room with two beds for three people only had one bed. All we received were excuses as to how they were not responsible with third party reservations and they were too full to accomodate a room with two beds. The customer service front desk person was...

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2Thank brad s
Werner M, General Manager at Courtyard Austin-University Area, responded to this review

Dear brad s, Thank you very much for your feedback in regards to your stay with us. I can completely see your frustrations in regards to us not having a room with two beds available during your stay. We should have handled this situation better and provided you with a rollaway bed as soon as you requested it. I have...

Ottawa, Canada
Reviewed 6 August 2015

Really hard to get to off the highway to find this place. Not near downtown. Desk clerk could have been on court-appointed community service. He was trying to be professional but just not pulling it off, unable to give help or suggestions or basic directions, or offer a map. Deer in headlights. Bar staff was young and eager but slooooow...

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2Thank SomeGirl
Werner M, General Manager at Courtyard Austin-University Area, responded to this review

Dear SomeGirl, Thank you very much for your review. Feedback like yours enables us to focus on areas of need and gives us the opportunity to training our associates even better. I can see your disappointment and I agree that your rating is fair based on the experience and interactions you had. Please accept my sincere apology as you deserve...

Chicago, Illinois
Reviewed 3 August 2015

Kayla at the front desk was the only saving grace. She was so polite and efficient! The rooms are big, but show a lot of wear and tear. The water pressure was very low and the toilet barely flushed. There was an obvious paint job gone wrong in our bathroom, which isn't a huge deal, but makes the appearance tacky....

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2Thank ChicagoCody
Werner M, General Manager at Courtyard Austin-University Area, responded to this review

Dear ChicagoCody, Thank you very much for your feedback and for staying with us. We appreciate that you highlight Kayla. We will definitely look into the room that you stayed in a touch it up so that is has that fresh new feel as we just came out of a major renovation. We have brought your feedback to our Housekeeping...

Fort Worth, Texas
Reviewed 13 July 2015

Went down to Austin for a sports tournament with my son, this is a very nice hotel the rooms are comfortable and quite. The fitness center is rather small but Ok. Staff were very friendly and helpful. We only bothered with breakfast here one day.

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2Thank Al M
Werner M, General Manager at Courtyard Austin-University Area, responded to this review

Dear Al M, Thank you very much for staying with us and for letting us know how much you enjoyed your stay. We are looking forward to your next stay with us and hope it is really soon. Kind Regards

Palestine, TX
Reviewed 11 July 2015 via mobile

After not having very good luck with hotels lately, it's nice to find something like this Courtyard that made me very happy! I thought this would be like just an average place, but way better than any Hilton brand hotel I've stayed in lately. Very nice lady at check in, super clean room, was very surprised at how big the...

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Helpful?
2Thank Bart M
Werner M, General Manager at Courtyard Austin-University Area, responded to this review

Dear Bart M, Thank you very much for staying with us and for letting us know how much you enjoyed your stay. We are glad to hear that were able to restore your faith in hotels. We are looking forward to your next stay with us. Kind Regards

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This newly renovated Courtyard by Marriott is just a few miles north of downtown Austin, 6th Street, and the Texas State Capitol, Courtyard Austin University Area offers newly-renovated guestrooms, lobby and an onsite Bistro and outdoor pool. Our University of Texas Austin hotel is just 3 miles from the campus off Exit 238A of I-35. Modern guestrooms feature Marriott luxury bedding, flat-screen TVs and free Wi-Fi. Guests will enjoy a delicious selection of breakfast and dinner options at our Bistro. We offer a comfortable outdoor pool and fitness center that is available 24-hours. With over 1,600 sq. Ft. Of event space, business meetings are easy at Courtyard Austin University Area. ... more   less 

Additional Information about Courtyard Austin-University Area

Address: 5660 N Interstate 35, Austin, TX 78751-1717
Region: United States > Texas > Austin
Price Range: ₹ 7,255 - ₹ 15,611 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin-University Area 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Courtyard Austin - University Area Hotel Austin
Courtyard Austin Central
Austin Marriott
Austin Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Austin-University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not reserve a one bedroom suite unless you want to hear the elevator run up and down, and breakfast is sub-par and it is not free”
ZooJake, 28 Feb 2017 | Read review
“Best rooms are probably as far away as possible from the busy highway and not too close to the elevator.”
George_Corine, 29 Jan 2017 | Read review
“Get a room on the opposite side of the highway for a quieter stay.”
TravlinCarolinaGal, 19 Nov 2016 | Read review
“Request top views facing the city, makes for pleasant mornings.”
adampF6286OT, 10 Nov 2016 | Read review
“Not sure how to, but find a way to not face (directly or indirectly) the highway.”
JeremyG33, 5 Oct 2016 | Read review
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