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Courtyard Austin-University Area

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Overview
  • Excellent23%
  • Very good23%
  • Average28%
  • Poor11%
  • Terrible15%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Reviews (173)
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All reviewsaway from the roadgreat view of downtownhand towelsmarriott pointsthe hotel parking lotfrontage roadsmall fridgerooms are comfortableroom numberthe hotel stafflight sleeperpleasant stayfront desk staffgreat customer serviceeasy accessfitness centerhappy hour
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11 - 15 of 168 reviews
Reviewed 8 November 2017 via mobile

Stayed here for one night. It was a standard courtyard though it had started to show some wear and tear. The couches in the room were dirty and stained and the wall paper had started to peel. Staff was friendly and welcoming. Nothing remarkable. A...More

Thank Obi1234
Response from James P, General Manager at Courtyard Austin-University AreaResponded 9 November 2017

Thank you for taking the time to review our property. We appreciated the opportunity of hosting you. We are continually addressing and improving the condition of the property and we hope you see all the improvements being made the next time your travels bring you...More

Reviewed 30 October 2017

I have stayed at many Courtyards, and I live in Austin. I enjoy my staycays & love the local flavor of the University Area, I live further dwntwn, in Austin. CY is a good bet that where ever you go, you'll love them, especially this...More

Thank stevieb341
Response from James P, General Manager at Courtyard Austin-University AreaResponded 10 November 2017

Thank you for taking the time to review our property. I am glad to hear you enjoyed the property, location and the Courtyard brand. We have many exciting things happening on property and we look forward to your return where you can experience them even...More

Reviewed 19 October 2017

I booked a Queen room for 4 guests with breakfast included. Talk about false advertising. The breakfast included unappealing to-go items from the 'bistro' and I was told only good for 2 guests. Given the selection we ate elsewhere anyway. Upon check-in, the room was...More

Thank Rebekah K
Response from James P, General Manager at Courtyard Austin-University AreaResponded 20 October 2017

Thank you for sharing your feedback and frustration in regards to your stay. I am disappointed to hear my team provided service and resolution less than what is expected from a valued guest. I will certainly be addressing the challenges you encountered so that we...More

Reviewed 15 October 2017 via mobile

Thank you for a great stay!! The staff from the moment we checked in was attentive and accommodating. The location is ideal and the rooms are comfortable and updated. It was a great stay in a great city!!More

Thank Kristina B
Response from James P, General Manager at Courtyard Austin-University AreaResponded 20 October 2017

Thank you for staying with us and we appreciated the opportunity of hosting you while in Austin. I appreciate you highlighting the great service you received and that the location fit all your needs. We look forward to having you back again in the near...More

Reviewed 28 September 2017 via mobile

Stayed here only one night but it was a pleasant stay. Staff very friendly, we were able to check in early and the hotel decor is pretty updated and fashionable. My room had a queen bed, lots of storage, work space, oversize armchair/loveseat and ottoman...More

Thank H777
Response from James P, General Manager at Courtyard Austin-University AreaResponded 20 October 2017

Thank you for writing such a wonderful review of our property. I am glad to hear that the staff, décor, room and amenities were all up to your satisfaction. I am also pleased to see that the location was suited well for your needs. Thank...More

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About
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Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 122 - US$ 286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 122 - US$ 286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (45)
Room & Suite (29)
Dining (2)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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396george1967
6 February 2018|
Answer
Response from James P | Property representative |
Key cards are used to enter property after hours, but not necessary for elevator transportation once inside.
0
Votes
Room Tips
"Stay somewhere else"
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"No specific tip. The rooms are all nonsmoking."
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"Bed are nice and soft, AC blows nice, Quite rooms and friendly staff."
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"do not face the highway"
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