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Courtyard Austin-University Area

168 reviews
#134 of 203 Hotels in Austin
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Traveller (41)
Room & Suite (19)
Pool & Beach (5)
Overview
  • Excellent22%
  • Very good23%
  • Average28%
  • Poor11%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Offers from Courtyard Austin-University Area
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Reviews (168)Write a Review
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All reviewsaway from the roadgreat view of downtownhand towelsmarriott pointssmall fridgerooms are comfortableroom numberaustin tripthe hotel stafflight sleeperpleasant stayfront desk staffgreat customer serviceexcellent stayeasy accessfitness centerhappy hour
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1 - 5 of 163 reviews
Reviewed 1 week ago via mobile

Very nice place, it’s about what you’d expect. The hotel is nice, good free parking, nice staff! Breakfast could be better...but everything else is nice and what you’d expect from a Marriott! It’s also a good location, it’s not super close to any of the...More

Thank Cary and Kelly R
Reviewed 4 weeks ago

The hotel is clean and well cared for, but the customer service is horrible. After arriving late (3am) due to weather, the front desk team member decided to finish what he was doing (which took about five minutes) before he even acknowledged that I was...More

Thank Maria B
Response from James P, General Manager at Courtyard Austin-University AreaResponded 4 weeks ago

Thank you for taking the time to share your experience, we appreciate your valued feedback. I am sad to hear that our service did not meet yours or our expectation. I will be sharing your comments with the team so that we can continue to...More

Reviewed 8 December 2017 via mobile

This is NOT your standard Marriott Courtyard hotel. It has been renovated and renewed and is totally different than the rest of the chain. Courtyards are very nice, I stay in A LOT of them but this one is really nice. It has a nice...More

Thank Ron D
Response from James P, General Manager at Courtyard Austin-University AreaResponded 3 weeks ago

Thank you for taking the time to provide valued feedback about our property. I am glad to hear that the hotel was fresh and modern and to your liking. I am also pleased to hear you got the chance to experience our wonderful staff and...More

Reviewed 8 December 2017 via mobile

This Courtyard is basic, but clean. The food is pretty much non-existent, but Austin has plenty of good eateries, so get out of the hotel and explore. If your stay is short, and you decide to waive the room cleaning services, they will give you...More

Thank TravelHound66
Response from James P, General Manager at Courtyard Austin-University AreaResponded 3 weeks ago

Thank you for staying with us and providing feedback about your experiences. I am glad to hear you found our facility clean and that you got the options of receiving rewards points as part of our green initiatives. We will certainly check on the functionality...More

Reviewed 10 November 2017 via mobile

The customer service is good. Johnny was super helpful. I've stayed here twice. Had a room with 2 beds-beds were very used, shall we say. The bathroom is on the outside wall with a window. ?? The rooms are so dark, it's hard to see...More

Thank TaurusMom
Response from James P, General Manager at Courtyard Austin-University AreaResponded 11 November 2017

Thank you for giving us the opportunity of hosting you while your travels brought you to Austin. I am pleased to hear that the services provided to you by Johnny and the team was helpful and good. I am sad to hear though that the...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 100 - US$ 267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 100 - US$ 267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (41)
Room & Suite (19)
Pool & Beach (5)
Dining (2)
Hotel & Grounds (42)
Bathroom (10)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Stay somewhere else"
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"No specific tip. The rooms are all nonsmoking."
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"Bed are nice and soft, AC blows nice, Quite rooms and friendly staff."
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"do not face the highway"
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