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Candlewood Suites - Austin Arboretum-Northwest

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Traveller (38)
Room & Suite (36)
Dining (7)
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Overview
  • Excellent31%
  • Very good43%
  • Average10%
  • Poor7%
  • Terrible9%
Travellers talk about
“whole foods”(6 reviews)
“purchase food”(2 reviews)
“extended stay”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Candlewood Suites - Austin Arboretum-Northwest
Special Offer: Book Direct and Save
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Offers from Candlewood Suites - Austin Arboretum-Northwest
Special Offer: Book Direct and Save
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Reviews (95)
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LanguageEnglish
29
39
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9
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All reviewswhole foodspurchase foodextended stayfull size refrigeratorbusiness tripafter midnightrooms were very cleanlocation is greatfresh fruitfront desk staffeasy accesskitchenettecupboardtvlinenshingesarboretum
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1 - 5 of 94 reviews
Reviewed 2 weeks ago

The whole time I was there a man was walking around with his shirt off in the parking lot. I wish the staff would have told him grow up put a shirt on people have kids and that’s pretty awkward. No matter what time of...More

Thank mashtuck1
Reviewed 8 April 2018

The Candlewood seems to be more geared toward the extended-stay business traveler, but that said, it was fine for our overnight stay in Austin. The location is great: near the intersection of main expressways 183 and Loop 1, with easy access to both. Even so,...More

1  Thank kay-cee-1138
Reviewed 12 March 2018

Typically nice Candlewood. Best Extended Day Hotel in my opinion. but I’ve started staying in other ones because the IHG Reward program is so bad. A package arrived for me the day before I checked out. No one told me it ws there.

1  Thank drdroad
Reviewed 22 January 2018 via mobile

CLEAN ! CLEAN ! did I mention how clean this hotel is? It is simple, no frills but has every basic one could ask for, plus. Staff is helpful and 5 star polite. Could not ask for more. Location is incredibly convienent to shops, eateries,...More

Thank Mitch P
Reviewed 21 July 2017

This hotel likes nice and quiet until night fall we had a ground floor it was noises all night long with that going on the music from the outside bar and pool was loud and all night long we beared with it for one night...More

1  Thank Ivory G
Response from IHGService, Guest Relations Manager at Candlewood Suites - Austin Arboretum-NorthwestResponded 4 August 2017

Hello Ivory G, Thank you so much for staying with us and for taking the time to write a review about your experience with us. I regret to read that you perceive the noise level in the property too high. Our guest's comfort remains a...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Details
Price range
US$ 83 - US$ 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 83 - US$ 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (36)
Dining (7)
Business Centre & Event Rooms (2)
Questions & Answers
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girl93stang
31 May 2016|
Answer
Response from djfluth | Reviewed this property |
The only way to find out is the telephone the hotel front desk and ask. Questions the front desk might ask include how long you will be gone. Will you be gone a day or a month?
0
Votes
citizenoftheworld42
12 September 2014|
Answer
Response from Jamie F | Property representative |
I apologize for the delay in our response. There are several different ways to get to Concordia University. They all take between 20 to 25 minutes from Candlewood Suites Austin NW, located 11 to 12 miles depending on which... More
0
Votes
Room Tips
"Moving to Austin"
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"Ground floor room near front desks very loud"
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"For wheelchair accessibility, get the first floor as the elevator can be cumbersome for wheelchairs..."
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"Top floor was quiet"
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