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Best Western Plus Austin City Hotel

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#24 of 199 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Best Western Plus Austin City Hotel
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970 Reviews from our TripAdvisor Community

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Showing 926: English reviews
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Galveston, United States
Reviewed yesterday NEW

I stay at this hotel for business every Monday and the hotel is always clean, the staff is very friendly and accommodating. This hotel is also very conveniently located to almost everything in Austin. I would recommend for sure.

Review collected in partnership with Best Western
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Helpful?
Thank N9024VKbrandonm
San Antonio
HOTEL’S FAVOURITE REVIEW
Reviewed 7 November 2016

Made a one night reservation here because I wanted to see an jazz concert that was in town and did not want to drive back to San Antonio that evening. Front desk staff was very courteous at both check in and check out. Reserved a King suite which had living room with couch, bedroom, a full bath in each room,...

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Helpful?
1Thank STEVEN D
About Hotel's Favourite Review
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thank you so much for staying. Our location really is so convenient , not only for getting around but for being close to the Austin iconic attractions. You sound like you were comfortable and rested and that is our goal. We are here for you, and we hope we are now your preferred Austin hotel. See you soon?

San Antonio, Texas
Reviewed yesterday NEW

I travel for work and this hotel is newly renovated, clean, and most importantly safe! Again this a hotel is not the Ritz or Four Seasons, but around $100, in ATX, its a damn great deal! The rooms are clean and NO BUGS! I hate bugs! They have a complimentary happy hour, which impressed me! I've only experienced that the...

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Helpful?
Thank franij210
Pasadena, Maryland
Reviewed yesterday NEW

Conveniently located right off I-35 but tricky to get into from other streets if you are not familiar with Austin. Pretty average room but we never got any housekeeping--no fresh towels, no cleaning, etc. Front desk was very helpful and friendly. Breakfast was above average with lots of choices even though we came near the end of the breakfast period....

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Helpful?
Thank zydecolady
Stoughton, MA, United States
Reviewed 2 days ago NEW

Hotel was a good value for the cost. Location was next to I-35 but the room was relatively quiet. Location was convenient to good restaurants, downtown and the capitol. Breakfast was good but not great. Pool and jacuzzi were clean and the pool area clean, but lounge chairs were limited.

Review collected in partnership with Best Western
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Helpful?
Thank J2773KOphilipl
North Canton, Ohio
Reviewed 2 days ago NEW

I'm really not sure how this place got so many stars. Their photographer is a wizard bc the photos of this place look amazing but at the end of the day it's a motel with separate outdoor entrances to your room. I arrived on an 85 degree day and the air conditioning was not on in my room and it...

Review collected in partnership with Best Western
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Helpful?
Thank xoxoemilyy
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thank you for staying and for sharing your review. I am so sorry you had issues during your stay. Our staff is always glad to help a guest change room location or type. We will address your comments as a staff and work to make improvements.

Castle Rock, Colorado
Reviewed 1 week ago

Very clean very nice hotel staff treated me very nicely at check-in period pool and jacuzzi one of the nicest that I've been to in a while. Looking for a good place to eat had many Suggestions by Hotel staff

Review collected in partnership with Best Western
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Helpful?
Thank Tracy M
New Orleans, Louisiana
Reviewed 1 week ago

Really enjoyed my stay. I work at a Best Western myself, so of course I started to compare the hotel to the one that I actually work at. All I have to say is the hotel was in a great location & I have a amazing stay

Review collected in partnership with Best Western
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Helpful?
Thank K7912TOjustinc
Chicago
Reviewed 1 week ago

Hotel was beautifully rehabbed recently. Rooms are very nice. Only a couple things they did cheaply, like the toilet seats don't stay in place. Great breakfast. Generally fantastic except for first floor rooms on back parking lot that are not safe or secure.

Review collected in partnership with Best Western
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Helpful?
Thank Nan W
Reviewed 1 week ago

So close enough to downtown that you save money and can take cabs for 10$. Helpful staff. Only complaints are morning noise before 10am at pool and poor covers. Overall good score but don't go to denny's close by- yikes

Review collected in partnership with Best Western
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Helpful?
Thank steph b

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Please join us Monday evenings for social hour from 5pm-7pm in the lobby. Snacks and non-alcoholic beverages provided. ... more   less 

Additional Information about Best Western Plus Austin City Hotel

Address: 2200 S Interstate 35, Austin, TX 78704-4436 (Formerly Clarion Inn and Suites Conference Center)
Region: United States > Texas > Austin
Price Range: ₹ 9,250 - ₹ 15,438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Austin City Hotel 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Clarion Inn And Hotel Austin
Clarion Hotel Austin
Clarion Austin
Austin Clarion
Hotel Style:
#7 Green Hotel in Austin
#14 Best Value Hotel in Austin
#19 Romantic Hotel in Austin
#23 Family Hotel in Austin
#52 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Austin City Hotel staff and other travellers.
20 questions
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Stroudsburg, Pennsylvania
1 month ago
Phoenix, Arizona
2 months ago
Victoria, Texas
7 months ago
San Francisco, California

See all questions (20)

Questions? Get answers from Best Western Plus Austin City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is great! I was on the 3rd floor and had a great view!”
 of 5 bubbles franij210, 29 Mar 2017 | Read review
“we had pool view”
 of 5 bubbles paul00358451, 8 Mar 2017 | Read review
“We stayed there on Monday and hotel was extremely quiet; our room was on the south - side of the hotel opposite side end to the bar & grill.”
 of 5 bubbles bianeyr, 27 Feb 2017 | Read review
“Ask for a room far from the highway as noise can be an issue from I-35.”
 of 5 bubbles NYTravelerBD, 27 Feb 2017 | Read review
“U shaped building, rooms on the inside look onto the pool, not the highway.”
 of 5 bubbles 238andrewp, 10 Feb 2017 | Read review
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