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24/12/2017 25/12/2017
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    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.

    10100 N Capital of Texas Hwy, Austin, TX 78759-5929
    +1 877-432-9997
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    24/12/2017 25/12/2017
    US$ 87
    US$ 87
    Traveller (17)
    Room & Suite (13)
    Dining (2)
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    Overview
    • Excellent27%
    • Very good18%
    • Average15%
    • Poor19%
    • Terrible21%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
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    Renaissance Austin Hotel
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (99)
    There are newer reviews for Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
    See the most recent reviews
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    21 - 25 of 98 reviews

    Reviewed 16 July 2016

    I stayed here while in town for a training. When I was checking in, there was a customer with a booking problem from a discount web-site. The staff was trying to resolve it and had several phone calls going to find a solution. As soon...More

    Thank m0mman0ff
    Response from Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 20 July 2016

    Thank you for your review. We are thrilled to hear that you received quality service during your stay. We hope to see you again soon.

    Reviewed 5 July 2016

    My colleagues and I stayed here for a 3-day workshop in the area. We arrived late at night, almost 1am, due to flight delays. The gentleman checking us in worked as slow as molasses. By the time he finished checking us in almost an entire...More

    2  Thank LarMB
    Response from Manager_11525, Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 6 July 2016

    Thank you for taking the time to complete a survey and leave comments concerning your recent stay with us. I apologize for your experience with us. Our check in process is usually very smooth and should not take very long to complete. Clearly there is...More

    Reviewed 18 June 2016 via mobile

    Room wasn't clean when we checked in but Cornileus checked us in and cleaned the room himself. It was nice and clean after that. The family (2 parents and 3 kids) enjoyed the room a lot. Will stay there again. ❤More

    Thank Michelle M
    Response from Manager_11525, Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 23 June 2016

    Thank you for taking the time to post a review of your stay. I am thrilled our staff member Cornileus was able to handle your issues accurately. We are glad your family had an excellent experience. Thank you again for your review. We look forward...More

    Reviewed 4 April 2016

    I have stayed at many different hotels/motels in Austin as I regularly visit the city. This one was by far the most disappointing experience. We requested late check in at the time of booking, and the staff member at that time was very understanding and...More

    2  Thank umairk07
    Response from Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 18 April 2016

    I received a copy of your review, and wanted to take a moment to personally respond. The room conditions and service issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will make sure we are...More

    Reviewed 16 March 2016

    We booked a non-smoking room through hotels.com the night before we arrived. When we arrived the clerk was very nice and helpful, the outside looked appealing but when we arrived to our floor the stench of cigerette and marijuana was overwhelming. Our room was dirty....More

    2  Thank Kokojojo2012
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$ 81 - US$ 125 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Priceline, Travelocity, Hotels.com, Orbitz, getaroom.com, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Austin - Arboretum - Capital of Texas Hwy. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin >
    • Northwest Austin
    • Also Known As
    • Extended Stayamerica Austin/Arboretum Hotel Austin ,
    • Extended Stay America Austin ,
    • Austin Extended Stay ,
    • Extended Stay Austin
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    Traveller (17)
    Room & Suite (13)
    Dining (2)
    Hotel & Grounds (13)
    Bathroom (1)
    Nearby
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    Questions & Answers
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    Room Tips
    "Do not stay here!!!"
    Read review
    "rooms facing away from the road have got to be better."
    Read review
    "opt for non smoking if available"
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    "Always request a room away from the elevator."
    Read review
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