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Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.

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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Good to know
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Full view
53Somewhat walkable
Grade: 53 out of 100
75Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Reviews & more
26Room tips
Traveller rating
  • 30
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Time of year
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  • English
Show reviews that mention
We stayed at ESA 10100 North Capital of Texas Hwy for almost 3-4 months. Very Happy with the Customer Service provided by Leon & His Team.
Leon, Richard, Mark, Maria, & Amalia were very customer service oriented people. Maria, the cleaning lady, was very nice & did a very good jo
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Response from 00esa, Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
Responded 22 Aug 2018
Evi, thank you so much for the fantastic review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! We appreciate your feedback and look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
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I stayed here one night and was worried because the rate was so reasonable. I was pleasantly surprised by so many things! I checked in late (11:30 pm) and there was someone at the desk in a minute to check me in. He offered me an upgrade on my room at no charge and also let me
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Response from 00esa, Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
Responded 3 May 2018
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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Clean room for a very decent price. The staff was very friendly and helpful. My friend and I ordered 2 nights but then decided to cancel the 2nd night. The hotel's manager agreed to waive the modification fees which was a really nice gesture.
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Review collected in partnership with Extended Stay
Response from 00esa, Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
Responded 24 Mar 2018
Maerah, thank you for your five-star rating of Extended Stay America. Our team is so pleased to know you enjoyed your stay and found the staff friendly and professional. We enjoyed hosting you and your friends and look forward to welcoming you back in the near future. Sincerely, Hotel Management
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We checked in to this hotel after a horrible experience at another. The woman behind the front desk was very sweet. We got to our and I got ready for bed. I went to wash my face and the sink was leaking through the counter on to the floor. We were to tired to go report it as it w
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Review collected in partnership with Extended Stay
Response from 00esa, Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
Responded 27 Feb 2018
Ashley, thank you for choosing Extended Stay America and taking the time to share your experience. We are happy to know you and your family had a nice stay and liked the service provided by our courteous associates. We have also shared your concerns with our team to improve ourselves going forward. We hope the positive aspects of your stay will bring you all back soon. Sincerely, Hotel Management
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The check in process was terrible we arrived (me and my wife) last Friday January 19,2018 at 12;30 am aprox. due delay on our fly form Miami. Nobody at the lobby (bad signal) after more than 15 minutes screaming asking for someone wala !! the receptionist??? show up apologies d
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Review collected in partnership with Extended Stay
Response from 00esa, Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
Responded 23 Jan 2018
Angel, we apologize that we failed to provide you an exceptional visit. We are sorry for the service issues you encountered and our staff was not responsive to your needs. We are reviewing the situation as a training tool to improve our procedures and to be sure we meet the high standards you expect from our brand every single stay. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
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Album Categories
All photosTravellerRoom & SuiteDining
cigarette burns on carpet in "Non smoking" room
Room on arrival
set up
Waterloon said there was no elevator-yes there is and it works!
"First floor, front (street side) was ok and didn't have overhead noise, either."
"Everything was great"
"Do not stay here!!!"
"rooms facing away from the road have got to be better."
"opt for non smoking if available"
US$ 76 - US$ 121 (Based on Average Rates for a Standard Room)
extended stayamerica austin/arboretum hotel austinextended stay america austinaustin extended stayextended stay austin
Extended Stay America - Austin - Arboretum
United StatesTexasAustinNorthwest Austin
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