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Holiday Inn Express Austin North Central

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Holiday Inn Express Austin North Central
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141 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Reviewed yesterday NEWvia mobile

Oralia L waited on us. Outstanding service. The place was packed yet she managed to provide excellent service. Very friendly and efficient. Highly recommend. The omelet was delish. The atmosphere is nice. There are2 big-screen tvs so you can watch the news as you eat.

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Helpful?
Thank Patricia D
Houston, Texas
Reviewed 5 weeks ago via mobile

Paid less than $100 a night for a well located hotel. Stayed here before and it has been updated since. Staff was helpful and courteous. Breakfast was good since it was included, but nothing special. Good business hotel.

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Helpful?
Thank Chuck659
HIEAustinNC, General Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you so much for taking the time to provide us your feedback on your most recent stay with us --- we truly appreciate it and look forward to seeing you again very soon!

Reviewed 5 weeks ago

I travel 1-2 weeks per month, and almost always stay at HIE. We came to visit our son, he's a student. We left it he morning of first day and when we returned our room was not cleaned, so we advised the front desk. They said the cleaning crew had left and they could bring us clean towels and toiletries....

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Helpful?
Thank Lonnie W
HIEAustinNC, General Manager at Holiday Inn Express Austin North Central, responded to this review

We truly want to thank you for providing feedback on your most recent stay with us and let you know that we take this feedback very seriously in order to improve our services. We truly apologize for the inconvenience you experienced during your stay as it seems we dropped the ball with our service level during that time period. We...

Reviewed 22 December 2016 via mobile

I had to leave a short review of my stay at this location. This Holiday Inn Express has one of the best, friendliest, helpful staffs of any hotel at which I've stayed. Two thumbs up. Clean, comfortable and great location.

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Helpful?
Thank Jeff R
HIEAustinNC, Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you, Jeff, for your “five star” review of our hotel. We are cheerful that you noticed our personal touch of friendliness. We want you to feel the way we feel about you as our guest…special. When you stay with us, we want to treat you like we would expect to be treated. Every guest should be able enjoy a...

Bendigo, Victoria, Australia
Reviewed 9 December 2016

On a very busy highway, I was surprised at the lack of noise. We had a front facing room, but it was not noisy at all. Bed was comfortable, shower was hot and room was clean. Good breakfast supplied. Staff were friendly and efficient

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Helpful?
Thank Cindy N
HIEAustinNC, Front Office Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for your review about our hotel and our staff. We do make it important that you feel like we are taking good care of you while you are staying at our hotel. We have very comfortable rooms that can provide you for a good nights sleep. Our staff will tries and be as helpful as possible to make...

Orange, California
Reviewed 5 December 2016

The staff at this hotel were very friendly. The hotel was clean and comfortable however the rooms were dated. There was a renovation taking place which will update the rooms. Wifi was fast and the breakfast was good.

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Helpful?
Thank GreenMan305
HIEAustinNC, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for your review of our hotel. We want you to know that our goal is to have every guest have the same experience when visiting our hotel, as you did. We are delighted that your stay was comfortable and relaxing. We want to thank you for commenting about the look of our old rooms. We expect you to...

Forth, United Kingdom
Reviewed 8 October 2016 via mobile

They were in the process of renovating the hotel, hopefully when it completes the hotel will feel a little newer. The rooms had a slight old smell. Beds were not very comfortable, both beds in the room were pretty sunken in at the middle. Everything did feel clean and safe. For the price, I would have hoped for more, but...

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Helpful?
Thank TravelsThere753
HIEAustinNC, General Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

North Canton, Ohio
Reviewed 7 October 2016

We stayed here in July 2016 for 4 nights. Usually Holiday Inn Express is much better than what we encountered at this location. One day our room was NOT serviced at all, even though we were gone for roughly 16 hours. We've traveled extensively around the world, and this was the first time such a thing happened. Not impressed. Room...

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Helpful?
Thank GeoffElliott
HIEAustinNC, General Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Reviewed 30 September 2016 via mobile

A colleague and myself stayed here after our rooms were cancelled at another hotel. The staff were very friendly and helpful. The room was decent however the bathroom door did not shut and there were no pillow cases on one of the beds. The hotel was undergoing renovations but there wasn't a lot of noise. We were told that there...

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Helpful?
Thank Deborah H
HIEAustinNC, Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff

Oakland, California, United States
Reviewed 29 September 2016 via mobile

My stay was very comfortable at the hotel, however, where are the electrical outlets in the room? As you can see by the photos, only one plug in the desk lamp, however, no other lamps had outlets, nor no walls had any accessible outlets except for far left hand side of bed. I had to insert the iron into an...

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Helpful?
Thank Michael P
HIEAustinNC, Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Please note we are going thru renovation and promise to have more electrical outlets soon, we understand that it is very important for our guests to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newest addition to the North Austin area is the beautiful Holiday Inn Express Hotel conveniently located off of the IH 35 and Hwy 183. This gorgeous hotel with 101 over sized guest rooms is within 10 minutes of downtown Austin where guests can enjoy the famed 6th Street, the Texas State Capitol, the Austin Convention Center, and the UT campus. The Holiday Inn Express is 20 minutes from Austin-Bergstrom Airport. In addition, we are less than 15 miles from Lake Travis, the Bob Bullock Museum/IMAX Theater, the Austin Children s Museum, and the Frank Erwin Center. Finally, there are several shopping malls within a ten mile radius. A few of the many companies located near us include MCI, Dell Computers, Applied Materials, Apple Computers, and Samsung. The Holiday Inn Express in North Austin is perfect for the business traveler. We offer complimentary high-speed Internet (both wired and wireless) access in all of the guest rooms. All of our guest rooms have spacious working desks with ergonomic chairs, and desk phones with speaker capabilities, data port, and voice mail. Each morning guests can enjoy our complimentary Express Start Breakfast, which includes fresh, warm cinnamon rolls, Smart Roast Coffee, and many more items that will more than satisfy any guest's hunger. Above all, the Holiday Inn Express Hotel s professional staff awaits the opportunity to attend to your every need. Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Austin North Central

Address: 8500 IH 35 N, Austin, TX 78753
Region: United States > Texas > Austin
Price Range: ₹ 7,595 - ₹ 16,869 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Austin North Central 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Holiday Inn Express Austin North Central Hotel Austin
Holiday Inn Austin
Austin Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Austin North Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get far end, near end is right by highway”
 of 5 bubbles lonniew591, 17 Jan 2017 | Read review
“Stay away from the freeway side!”
 of 5 bubbles Schwartz-Family77096, 1 Jun 2016 | Read review
“Never, accept a room closed to the common smoking area !”
 of 5 bubbles davidesY77XM, 9 Apr 2016 | Read review
“Wait until construction is overto book a stay- the current state of the property leaves a lot to be desired.”
 of 5 bubbles MrzSHA, 8 Mar 2016 | Read review
“Besides the issue described above the hotel smells very bad. Don't try it.”
 of 5 bubbles Flopez78043, 10 Sep 2015 | Read review
5 of 5