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DoubleTree Suites by Hilton - Austin

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#21 of 197 Hotels in Austin
Certificate of Excellence
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DoubleTree Suites by Hilton - Austin
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884 Reviews from our TripAdvisor Community

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Showing 873: English reviews
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Amarillo, Texas
Reviewed 2 days ago NEWvia mobile

Very nice hotel. Jack up rates big time during legislative session. Good location. Nice facilities. Love the cookies. We enjoy staying here. Good access to downtown and campus. Room service expensive but decent.

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Helpful?
Thank slaterster03
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Slaterster, I want to thank you for taking the time to write a review of the property. We definetly get a lot of great feedback for cookies! Demand in the city especially during the legislative session will drive up rates all across downtown. Thank you for staying with us and I hope we get you to return to us...

Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 14 November 2016

This hotel is conveniently located within a mile of venues on 6th and 7th Street and the University. The little suites are well equipped and functional. Indeed, it was nice to be in a hotel with a true sitting area in a "suite". The staff is friendly, albeit slightly overworked (I.e., only one bartender at night, not enough people to...

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Helpful?
Thank happyrelaxeddudes
About Hotel's Favourite Review
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for sharing a review and praising our team. While we occasionally find ourselves a bit busier than we planned, the team never wavers in their commitment to our guests and I will be sure to share your recognition with them at our next staff meeting. Hope to see you again soon. JB

Reviewed 2 days ago NEWvia mobile

The staff was pleasant, however we had to request for housekeeping, several times.When she finally arrived at 4:30 pm, she was pleasant but left pillows off the bed and sofa, towels on the floor, and trash in the corner. When I asked the front desk about the lack of amenities (we booked through Hotels.com) compared to a previous stay through...

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Helpful?
Thank Pam M
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Pam M, I am sorry that you had difficulty with housekeeping during your stay with us. I would love to talk to you about your stay if you would call me. Their is nothing in the our system that takes away any amenities during your stay because you book with a third party (like Hotels.com) so I would like...

South Houston, Texas
Reviewed 3 days ago NEW

This hotel is a wonderful choice if you want to be near the Capitol. The rooms are spacious and clean. The outside noise level is high and the sleeper sofas is extremely uncomfortable. Staff was great in all aspects.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ivy M
Phoenix, United States
Reviewed 3 days ago NEW

We had a conference here. The food and bar service was great, the room was clean, comfortable and quiet, and the conference facilities were very good. Friendly and efficient staff made the stay very enjoyable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 550deanw
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Deanw, I want to thank you for taking the time to write a review. My staff and I appreciate your great comments about the facility and I am appreciative of your comments regarding the staff. I hope to see you return soon! Hospitably yours, Jim Reist, GM

Pittsburgh, Pennsylvania
Reviewed 4 days ago NEW

The hotel is located by the capitol building and a short walk to the financial area. Our flight arrived early in the day. We checked our luggage and took a walk. They texted us a short time later when the room was ready. There was a kitchen with an apartment sized refrigerator, microwave, toaster, coffeemaker and dishwasher. The main living...

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Helpful?
Thank JoPittsburgh
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear JoPittsburgh, I want to thank you for your review of our hotel and your generous comments about the hotel. I hope you have a chance to return soon to Austin and experience a little more about our city. Hospitably yours, Jim Reist, GM

Greenwich, Connecticut
Reviewed 1 week ago

Review for families with kids / teens. The dilemma was whether to squish 4 of us in 1 room close to downtown or opt for more space a bit further out. Space won out and for our family with 2 teens it was the right choice. Hotel is a solid 3 star. We had a suite on 14th floor, 2...

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Helpful?
Thank j0j0j0j0j0j0j0j0j0
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for taking the time to write a review and your positive mentions of the staff. I'm glad your 17 year old enjoyed the cookies! I hope we get a chance to see you return to Austin and stay with us again. Hospitably yours, Jim Reist, GM

Long Island, New York
Reviewed 1 week ago

Stayed in 2 bedroom suite. 1 bedroom with a king bed & 1 bedroom with 2 double beds. Perfect for 4 Very comfortable beds & mini kitchen great amenity. Hotel valet offered to drive us to next location in hotel van.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Aimee L
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Aimee L, Thank you for taking the time to write a review on the hotel. The two bedroom suites are great for a larger group and I am glad you mentioned them in your review. Best wishes on your future travels. Sincerely, Jim Reist, GM

Matagorda, United States
Reviewed 1 week ago

Close to downtown and local restaurants, good convention services, nice rooms and overall satisfactory experience. the hotel upgraded us to a two bedroom suite--which was very nice! Rooms on the top floor are pretty. Hotel was quiet.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank terit125
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear terit125, Thank you for your review and your mention of the two bedroom suite and how quiet the hotel was. I hope your stay in Austin was wonderful and I hope you return to our city soon! Sincerely, Jim Reist, GM

Reviewed 1 week ago

I took the wife for a special occasion and the staff was excellent, particularly Louisa at the front desk. I've been a Hilton Honors member for 20 years and I've stayed at this place many times on business and on vacation, great views and great service. Always seems to make me happy. Great job! Keep it up.

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Helpful?
Thank Cj N
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Cj N, I am honored you chose our hotel for your special occasion and for your loyalty to our Hilton Honors program. It was a pleasure to have you here at the hotel and I thank you for your comment on Louisa. Hospitably yours, Jim Reist, GM

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 

Additional Information about DoubleTree Suites by Hilton - Austin

Address: 303 W 15th St, Austin, TX 78701-1692
Region: United States > Texas > Austin
Price Range: ₹ 13,742 - ₹ 35,461 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline, Cheap Tickets and Jetsetter so you can book your DoubleTree Suites by Hilton - Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin
Hotel Style:
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
#21 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton - Austin staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton - Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor”
 of 5 bubbles j0j0j0j0j0j0j0j0j0, 18 Feb 2017 | Read review
“Even numbered rooms face the incredible view of the Texas Capitol building. Great food in the restaurant”
 of 5 bubbles 727cjn, 15 Feb 2017 | Read review
“Request Downtown/Capitol View”
  • Comfy Furniture and large HDTV
  • Nice Living Room/Dining Room
  • Dining/Mini-Kitchen
  • Full Moon from Terrace
  • Terrace View of Capitol at Night!
  • Fabulous Bed & Pillows
  • Terrace View at Night!
  • Terrace View!
 of 5 bubbles williamscott1129, 12 Feb 2017 | Read review
“Higher floors for less road noise”
 of 5 bubbles 159camilley, 14 Nov 2016 | Read review
“We overlooked 15th Avenue. Very quiet rooms at all times.”
 of 5 bubbles deirdrem142, 28 Sep 2016 | Read review
5 of 5