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Hampton Inn Austin - Arboretum Northwest

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Traveller (38)
Room & Suite (113)
Pool & Beach (18)
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Overview
  • Excellent67%
  • Very good24%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Offers from Hampton Inn Austin - Arboretum Northwest
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Austin - Arboretum Northwest
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (994)
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All reviewscomplimentary breakfastroom was cleanaustin arboretumeasy accessgreat place to staythe breakfast areaconvenient locationfresh fruitexcellent staygreat customer serviceoatmealfitness centerbusiness tripfront desk staffinnsdomainhighway
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301 - 305 of 983 reviews
Reviewed 14 March 2016

The staff was great. They were very friendly and helpful from the moment I called to check on my room to the time I checked out. This was my first trip to Austin, and I'm very glad I stayed here. When I asked the staff...More

Thank Damore55
Response from TaylorDay_GSM, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 15 March 2016

Ros S! Thank you for such a wonderful review about your recent stay with us! When reading your review, I had a huge smile on my face! Your comments on our staff truly mean the world as each and every team member strives to provide...More

Reviewed 14 March 2016

Overall, this is a fine place to stay. Only minutes from Austin proper and easy access to points north of the city. The carpet in the hallway outside our room, 521, is a little buckled up and needs to be re-stretched or replaced. It's on...More

Thank Gator1955
Response from TaylorDay_GSM, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 15 March 2016

Thank you for your excellent review, Gator1955! We are happy to hear that you find our location easily accessible and suited your traveling needs. Thank you SO much for your kind words about our rock star employees, Brie and Matt! I have posted your review...More

Reviewed 13 March 2016 via mobile

From the minute I walked in the door, I was greeted and every single employee was helpful! Taylor at the front desk was the best, kindest hospitality agent I've ever met! The Hampton may be higher priced over competitors, but they make up for it...More

Thank Glorypants
Response from TaylorDay_GSM, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 15 March 2016

Glorypants, thank you SO much for such a fantastic review and all of your kind words. We strive to provide the best possible services to each guest, and I'm glad that we were able to show you just that. It was an absolute pleasure speaking...More

Reviewed 10 March 2016

You got the review title. I've used Arboretum NW for years, with the managers and staff knowing me and my family by name and pictures shown for time in. And as one (Taylor) leaves for another Hilton chain site, she turned me over personally to...More

Thank Conner B
Response from TaylorDay_GSM, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 12 March 2016

THANK YOU! Conner B, we ALL truly enjoy when you and your wife stay with us. It is guests, such as yourself, who makes our jobs that much more enjoyable! I will truly miss you and your family (and the cute pictures I have been...More

Reviewed 10 March 2016

From my reservation to my departure the overall customer service was nothing short of excellent. It was a short business trip but this was my second stay in this hotel. It was great the first time and exceeded my expectations on the second trip.More

Review collected in partnership with Hampton
Thank Alex H
Response from TaylorDay_GSM, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 12 March 2016

Alex H, thank you for sharing your experience with us and telling the world about our "excellent customer service!" It was such a pleasure having you stay with us, we cannot wait for your return to our hotel in Austin!. Alex H, I truly enjoyed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 120 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Austin
#9 Romantic Hotel in Austin
#13 Business Hotel in Austin
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 120 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Austin
#9 Romantic Hotel in Austin
#13 Business Hotel in Austin
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (38)
Room & Suite (113)
Pool & Beach (18)
Dining (4)
Amenities (9)
Business Centre & Event Rooms (2)
Questions & Answers
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woz1kent
17 January 2017|
AnswerShow all 3 answers
Response from NMills2013 | Reviewed this property |
Yes! Nice size frig and everything else you need. Dishes pots etc.
0
Votes
woz1kent
17 January 2017|
AnswerShow all 3 answers
Response from Artem S | Reviewed this property |
No kitchen.
0
Votes
wendy r
3 October 2015|
Answer
Response from JacobHillGSM | Property representative |
Hi wendy r! We are roughly 9.1 miles away from Pearl Street. I hope this helps! Let me know if you have any other questions. Sincerely, Taylor Day Guest Service Manager Hampton Inn Austin NW/Arboretum
0
Votes
Room Tips
"Rooms on top floor may be under roof a/c as mine was, horrible noise. Also some face freeways and can be loud..."
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"4th Floor was quiet"
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"Fast and easy access to the highways"
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"Ground floor rooms at back of hotel are easily accessible from a rear entry door ... you can park very close..."
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