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Hampton Inn Austin - Arboretum Northwest

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#14 of 197 Hotels in Austin
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Hampton Inn Austin - Arboretum Northwest
Hampton Inn Austin - Arboretum Northwest
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886 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Austin - Arboretum Northwest
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Showing 875: English reviews
The Woodlands, Texas
Reviewed 20 July 2015

The service at this Hampton Inn was exceptional from the reception desk to the included breakfast. Rose was in charge of keeping the breakfast area stocked and moving. I've never seen a better run breakfast buffet - complimentary or not. The hotel had been remodeled and they did a good job. We'll be back!

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Helpful?
Thank Bruce S
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you Bruce S for writing such an exceptional review about our hotel! We always strive to provide the best customer service possible and it is wonderful you experienced this! I know Rose appreciates your acknowledgment of her fantastic service during breakfast. It was an absolute pleasure having you stay here with us and we look forward to seeing you...

Houston, Texas
Reviewed 20 July 2015

We stayed at this wonderful hotel for one evening on July 18th. Check in was efficient and Brea(sp?) was very friendly and welcoming. We had a king room which was spacious, nicely appointed and very clean. The first thing I always do when checking into a hotel is to check the bathroom and bed for cleanliness. This room was spotless;...

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Thank luv2snorkel0524
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi luv2snorkel0524! Wow, thank you so much for your wonderful review of our hotel and staff! Brie is an exceptional guest service representative here and I cannot thank you enough for your kind words! We always strive to provide the best customer service here, ensuring guest satisfaction and I am beyond thrilled that we were able to do that during...

Australia
Reviewed 13 July 2015

Amazing staff are always smiling I loved being able to get water from reception on my way to work in the morning. The AC is very noisy but does keep the room cool. Breakfast was also great. Location is a little isolated but it has easy access to main roads.

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Helpful?
Thank Anthea M
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Tally! Thank you for taking time out of your busy schedule and writing a "fantastic" review! You're acknowledgment on our amazing staff is graciously appreciated! We want you and our guests to stay hydrated and happy here in Austin and it is always our pleasure to provide cold water! I apologize that our A/C unit in your room was...

Midland, Texas
Reviewed 13 July 2015

We had a nice visit in Austin. The hotel had a good location, our room was nice & clean, very relaxing after a long day. Thanks Darcy and be sure to tell your colleagues a big THANK YOU to all of them as well!!

Review collected in partnership with Hampton
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Thank Jamie B
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Jamie B! It was such a pleasure having you stay with us a few times this month! I'm glad you enjoyed your "nice" and "clean" room during your stay. I will pass along your kind words to our housekeeping department, as I know they will appreciate them. Thank you for your acknowledgement of Darcy! She is definitely a fantastic asset...

The Colony, Texas
Reviewed 8 July 2015

We came in for a wedding with a large group. We even brought our dog, no charge or deposit was required. The hotel was clean, spacious, and near a nice shopping center and sports bar. You could walk anywhere. In fact, due to the wedding having shuttle services, we never had to drive!! I walked to the stores, bar, and...

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Helpful?
Thank natalie m
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Natalie M, Weddings are wonderful events! Family and friends get together and everybody is having a great time! Our job is to ensure that everything is running smoothly, and that all of our guests are taken care of! Having a shuttle drive to the venue is a very important amenity so you don't have to drive. I am glad...

Spring, United States
Reviewed 8 July 2015

This is the BEST Hampton Inn I have ever stayed at!!!! Right after check-in I received a call from the front desk asking if everything was to my expectations. Breakfast was awesome also!!!! I don't often do reviews but this is warranted!

Review collected in partnership with Hampton
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Helpful?
Thank Mary M
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello Mary M, Love, love. love your first sentence! "This is the best Hampton Inn I have ever stayed at." Our entire team will be so thrilled to read your review! Our priority is to ensure that our guests are taken care of, and I am happy to hear that it shows! We like to call after a guest checks...

Anneyron, France
Reviewed 8 July 2015

Le personnel est extraordinaire, friendly and so welcoming. We loved every moment and we keep this address for next time. Comfortable rooms and nice waffles for breakfast. The German Manager is very very nice and friendly. I will never forget that place.

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Thank NELLY L
AUSNWManager, Public Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Nelly L, Ce fut un plaisir de prendre soin de vous!! I am very happy that you have enjoyed your stay, and breakfast. I am pleased to hear that your room was nice and comfortable, too! I enjoyed our conversations, and I am overjoyed to hear that you will keep us in mind on your next trip to Austin!...

Houston, Texas
Reviewed 7 July 2015

The hotel was worth the price. the manager was very helpful and friendly. the breakfast is average but we were there during the busy 4th of July weekend so that is understandable. i would revisit this property again.

Review collected in partnership with Hampton
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Thank NL1067
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi NL1067! Thank you for taking the time to write a review about our hotel. We take pride in the customer service we provide here, so when we have a guest acknowledge that, it means the world! We are looking forward to seeing you again in the future when you come back to Austin! Sincerely, Taylor Day Guest Service Manager

Denver, Colorado
Reviewed 6 July 2015

I spend 100+ nights in hotels per year. Physically this Hampton is typical but well maintained Hampton in a very convenient location. Where this facility stands out above the others is the staff. When I get there I always feel like family. Rose, Brie, Taylor and the others always greet the guests with a smile and can do attitude. From...

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1Thank SJH80107
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

SJH80107! Thank you so much for your delightful and wonderful review! We always enjoy having you stay with us and continually look forward to seeing you again. Your comments about our staff mean the world to us! They have been shared with everyone, so thank you for your acknowledgements! I am glad our location is convenient for all your needs...

Dallas, United States
Reviewed 1 July 2015

My grand daughter and I had a wonderful stay. Loved the clean pool. The breakfast was always plentiful and good. Great coffee! It's very close to my son's house and shopping. The beds were comfortable and the room was quiet and very clean.

Review collected in partnership with Hampton
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Thank Joe M
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you so much for your great review and sharing your experience with us, Joe M! We are extremely pleased you and your grad daughter had a "wonderful stay" with us. Since we are conveniently located close to your son's house, we would love to have you stay with us again in the future! We will have a great coffee...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759-5300
Region: United States > Texas > Austin > Northwest Austin
Price Range: ₹ 8,044 - ₹ 19,554 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hotel Style:
#3 Family Hotel in Austin
#7 Best Value Hotel in Austin
#9 Romantic Hotel in Austin
#13 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Austin - Arboretum Northwest staff and other travellers.
6 questions
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Kent, Ohio
2 months ago
Kent, Ohio
2 months ago
Kingston-upon-Hull, United Kingdom
over a year ago
Porto Alegre, RS

See all questions (6)

Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side of the hotel away from the busy highway. It was very quiet.”
 of 5 bubbles CarlaRoanoke_VA, 28 Nov 2016 | Read review
“get one near the lobby if you like coffee at all hours :-)”
 of 5 bubbles , 16 Sep 2016 | Read review
“Move out from the elevators .... and target the 5th or 6th floor !”
 of 5 bubbles pierrelQ5887XG, 10 Sep 2016 | Read review
“Be specific about your needs. They try hard to please.”
 of 5 bubbles 827michaelm, 22 Aug 2016 | Read review
“Check-in online and you can select your room.”
 of 5 bubbles Peter_Apex, 10 Aug 2016 | Read review
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