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Hampton Inn Austin - Arboretum Northwest

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#16 of 200 Hotels in Austin
Certificate of Excellence
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Hampton Inn Austin - Arboretum Northwest
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837 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Austin - Arboretum Northwest
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Showing 826: English reviews
Oklahoma City, Oklahoma
Reviewed 4 weeks ago

We had a great stay! It was a comfortable bed and a clean room. There was no microwave in the room, but one was available to use in the lobby area. The hotel is in a very convenient location too. Nice.

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Helpful?
Thank W1747UDjohnt
Christopher B, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

W1747UDjohnt, thank you for taking the time to share you experience. It is wonderful to hear that the location of our property was convenient for you and that the hotel room was to your satisfaction. W1747UDjohnt, once again thank you for your review and sharing your recent experience with us. We always appreciate feedback from our guest(s) and glad that...

Wailuku, Hawaii
Reviewed 4 weeks ago

I stay at Hampton Inns because of the consistent experiences I have had. This hotel was no exception. Friendly staff, location is unbeatable, and the hotel was kept up extremely well. Internet access was fast and of course the 24 hour coffee is always welcome for those who travel.

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Helpful?
Thank ljknapp
Christopher B, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

ljknapp, thank you for taking the time to share your experience. Glad to hear you enjoyed our 24 hour access to coffee and tea; it sure does bring a smiling face to those who travels. ljknapp, once again thank you for your review and sharing your recent experience with us. We always appreciate feedback from our guest(s) and glad that...

McKinney, Texas
Reviewed 2 November 2016

I am a fan of Hampton Inns and this one didn't disappoint. The room was very attractive and decorated with a Texas flair and a nice picture of the capitol building. The bed was great. Complimentary breakfast is amazing with many many choices.

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Helpful?
Thank scottmY9583DM
Christopher B, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

scottmY9583DM, so glad to have such a big fan of the Hampton Inn's stay with us. Also, very excited to hear that you loved the variety of our breakfast items! scottmY9583DM, we thank you for your review and sharing your recent experience with us. We always appreciate feedback from our guest(s) and glad that you enjoyed your experience with us....

The Woodlands, Texas
Reviewed 2 November 2016

It was a family gathering in Austin. Hotel staff was outstanding. Rooms were clean. Ice machine broken on our floor but no big deal. We were offered early check-in which was very convenient. Great stay here and would come again!

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Helpful?
Thank Nan1951
Christopher B, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Nan1951, We're glad to hear that you had a outstanding stay with us! Wonderful to know that the room was to your satisfaction and that we were able to get you in at an earlier time. Nan1951, once again thank you for your review and sharing your recent experience with us. We always appreciate feedback from our guest(s) and glad...

Dublin, Ireland
Reviewed 2 November 2016

Upon check in at this hotel around 9 pm there was nobody monitoring the desk. Waited 10 minutes before I heard someone in the back room and had to say "excuse me" before she came out. Was not greeted in any was as a Hilton Gold Member and was not offered an upgrade. I had to ask for water bottles...

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Helpful?
Thank kjbfamily
BryantC_GM, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear kjbfamily, We appreciate you taking the time to review our Hotel. We take these reviews as an encouragement to be better and to maintain the good qualities. I wanted to first apologize for you not being greeted as a Gold Member. Reaching that status is a great milestone, and you should be greeted with that appreciation. Please know that...

Graham, Texas
Reviewed 27 October 2016 via mobile

I chose due to location near a meeting and because I'm in the Hilton Honors program. Great choice. Easy to find, near several restaurants, good area. Checkin was super fast and easy, room was comfortable. The whole facility clean and nice. The soda machine was broken and the lady at the front desk GAVE me a soda and a water....

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Helpful?
Thank sonyaj68
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

sonyaj68, I am pleased to read that you found our hotel check-in process to be fast and easy, and our rooms to be comfortable and clean. I am glad to hear that when you had a issue with the vending machine that our staff quickly resolved the situation for you and offered a soda and water at no charge. sonyaj68,...

Dallas, United States
Reviewed 26 October 2016

This was probably the fastest check-in and check-out process I have ever had at a hotel. They were very friendly and helpful. My only complaint is that my door to my room seemed like it had been through a rough time - maybe even had graffiti on it? Something just seemed off but it worked fine and the lock worked...

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Helpful?
Thank Sharon K
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Sharon K, I am pleased to read that your check-in and check-out experience was one of the fastest you have had at a hotel, we strive to go above and beyond customer expectations and we understand your time is valuable and want you to enjoy every moment you are with us. Sharon K, once again thank you for your review...

Boston, Massachusetts
Reviewed 26 October 2016

We stayed here for three nights. We chose this hotel because we stay at Hampton Inns and the time and appreciate the consistent and solid product. We paid more than we usually do because the Circuit of the Americas race was in town, but most hotels were pricey. I would recommend this hotel at a competitive price, especially if you...

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Helpful?
Thank OutdoorAdventure1966
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

OutdoorAdventure1966, I am pleased to read that you found our hotel consistent with the Hampton brand. We do have a great location just twenty minutes north of downtown Austin, and near the Arboretum and Domain. OutdoorAdventure1966, once again thank you for your review and sharing your recent experience with us. We always appreciate feedback from our guest(s) and glad that...

Goldthwaite, Texas
Reviewed 23 October 2016

Clean, free WiFi, comfortable bed, good lighting in bathroom. Good breakfast selection. I stay in Hampton Inns because I never have to sorry about what I'm getting. Staff were very friendly and helpful. What I like best is the location -- close to the Domain and the Arboretum.

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Helpful?
Thank texaswoman13
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

texaswoman13, I am pleased to read that you found our hotel and rooms to be inviting and comfortable. We do have great options on our complementary breakfast with both hot and cold items, as well as a great location just five minutes from both the Arboretum and Domain. texaswoman13, once again thank you for your review and sharing your recent...

dallas, texas
Reviewed 18 October 2016

my car was stolen from hotel parking lot during my stay. outside of telling me this had never happened before, I got no involvement or concern from the staff. No one even bothered to ask if there was anything they could do like help me get a rental or help with a ride to airport. The best part is that...

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Helpful?
Thank stockers41
BryantC_GM, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Stockers41, We appreciate you taking the time to review our hotel. I want to first say that we are truly sorry for your experience at our Hotel. This type of guest experience is not a common occurrence at our Hotel. We understand how frustrating it can be for an individual to go through a theft experience. Please know that it...

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Double Queen Room (33)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 W Braker Ln, Austin, TX 78759-5300
Region: United States > Texas > Austin > Northwest Austin
Price Range: ₹ 6,449 - ₹ 13,509 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Priceline, Odigeo, Cheap Tickets and Travelocity so you can book your Hampton Inn Austin - Arboretum Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hotel Style:
#3 Family Hotel in Austin
#9 Romantic Hotel in Austin
#12 Best Value Hotel in Austin
#13 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Austin - Arboretum Northwest staff and other travellers.
4 questions
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Kingston-upon-Hull, United Kingdom
over a year ago
Porto Alegre, RS
Danvers, Massachusetts

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Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side of the hotel away from the busy highway. It was very quiet.”
 of 5 bubbles CarlaRoanoke_VA, 28 Nov 2016 | Read review
“get one near the lobby if you like coffee at all hours :-)”
 of 5 bubbles , 16 Sep 2016 | Read review
“Move out from the elevators .... and target the 5th or 6th floor !”
 of 5 bubbles pierrelQ5887XG, 10 Sep 2016 | Read review
“Be specific about your needs. They try hard to please.”
 of 5 bubbles 827michaelm, 22 Aug 2016 | Read review
“Check-in online and you can select your room.”
 of 5 bubbles Peter_Apex, 10 Aug 2016 | Read review
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