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Hampton Inn Austin - Arboretum Northwest

988 reviews
#15 of 205 Hotels in Austin
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Traveller (34)
Room & Suite (110)
Pool & Beach (18)
Overview
  • Excellent67%
  • Very good24%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Austin - Arboretum Northwest
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (988)Write a Review
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All reviewscomplimentary breakfastroom was cleanaustin arboretumgreat stayeasy accessthe breakfast areaconvenient locationfresh fruitgreat customer serviceoatmealfitness centerbusiness tripfront desk staffinnsdomainhighwayrates
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1 - 5 of 977 reviews
Reviewed 1 week ago

I stayed here recently because it was the hotel chosen by the team for a soccer tournament. Although the hotel was clean enough, the rooms are dark and the interior is dated. It looks like the lobby has been updated, but it stops there. Also,...More

Thank hollyhbarnes
Hotel's Favourite
Reviewed 26 November 2017

An excellent hotel with nearby shopping and dining. This hotel always has excellent staff and housekeeping. The breakfast is always fresh and hot. We have stayed at this hotel many times as it is near family and a convenient location for us.More

Review collected in partnership with Hampton
Thank sylvial993
Response from Edrianna R, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 29 November 2017

sylvial993, I'm happy to hear you've visited us so many times and that you continue to have such an excellent stay here with us. We appreciate you taking the time to share that experience with us on TripAdvisor! The Hampton Inn Northwest staff absolutely love...More

Reviewed 1 week ago

Back at the Hampton again over the holidays. The staff here continue to impress with helpful and friendly service. I saw a gentleman come in who was obviously very stressed from his trip and was taking it out on the employee at the front desk,...More

Thank Michael K
Response from Edrianna R, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 4 days ago

Dear Michael K, We appreciate you taking the time to share your experience with us. I'm very happy to hear that you found our staff to be very helpful and friendly! I'm glad you had the time to explore around our wonderful Arboretum community and...More

Reviewed 2 weeks ago

Great staff, very helpful and personable. The beds are the most comfortable of any other chain hotel, I slept like a baby. The free breakfast is a full breakfast not just donuts. I love the fact Hampton has partnered with St Johns Children’s hospital so...More

Review collected in partnership with Hampton
Thank kpdbennett
Response from Edrianna R, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 2 weeks ago

kpdbennett, We greatly appreciate you taking the time to share your thoughts with us on TripAdvisor! I'm happy to hear you had such an enjoyable stay from the staff being so helpful and wonderful to the comfortable bed! I also want to thank you for...More

Reviewed 12 January 2018

The lobby, workout area, and pool l looked nice and updated. The room itself looked like it hadn’t been touched since the early 90s, but the bathroom had been redone. Not really something I really care about and could have still gotten 4-5 stars, except...More

Review collected in partnership with Hampton
Thank Kris M
Response from Edrianna R, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 4 weeks ago

Kris M, We appreciate you taking the time to let us know how your experience was with us. We will never know what areas we need to focus on if our guests don't take the time to tell us about any issues that may arise...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 122 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Austin
#9 Romantic Hotel in Austin
#13 Business Hotel in Austin
#14 Best Value Hotel in Austin
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 122 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Austin
#9 Romantic Hotel in Austin
#13 Business Hotel in Austin
#14 Best Value Hotel in Austin
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (34)
Room & Suite (110)
Pool & Beach (18)
Dining (4)
Amenities (9)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
woz1kent
17 January 2017|
AnswerShow all 3 answers
Response from NMills2013 | Reviewed this property |
Yes! Nice size frig and everything else you need. Dishes pots etc.
0
Votes
woz1kent
17 January 2017|
AnswerShow all 3 answers
Response from Artem S | Reviewed this property |
No kitchen.
0
Votes
wendy r
3 October 2015|
Answer
Response from JacobHillGSM | Property representative |
Hi wendy r! We are roughly 9.1 miles away from Pearl Street. I hope this helps! Let me know if you have any other questions. Sincerely, Taylor Day Guest Service Manager Hampton Inn Austin NW/Arboretum
0
Votes
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12
Room Tips
"4th Floor was quiet"
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"Fast and easy access to the highways"
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"Ground floor rooms at back of hotel are easily accessible from a rear entry door ... you can park very close..."
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"Our room was on the side of the hotel away from the busy highway. It was very quiet."
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