We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Homewood Suites by Hilton Austin-Arboretum / NW

Booking.comUS$ 149*
View Deal
#10 of 201 Hotels in Austin
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 155*
US$ 149*
Great Deal
US$ 154*
US$ 151*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Homewood Suites by Hilton Austin-Arboretum \/ NW
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

739 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Homewood Suites by Hilton Austin-Arboretum / NW
See the most recent reviews
Showing 726: English reviews
A TripAdvisor Member
Level Contributor
14 reviews
6 hotel reviews
3 helpful votes
Reviewed 13 November 2016 via mobile

I stayed here for a few days while on a business trip. I received great customer service from the moment I checked in. The rooms were clean and spacious. The breakfast offered in the mornings was great and had several options. I am sure I will stay here again. My only recommendation would be to improve the lighting around the...

 Report
Helpful?
Thank A TripAdvisor Member
Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy! Thank you so much for sharing about your experience while staying here with us. I am happy to hear that our rooms were clean and spacious and met all of your needs. Thank you for recognizing our above and beyond customer service, and I'm glad you will stay with us again. Thank you for your suggestion for better lighting...

Bengaluru, India
Reviewed 13 November 2016

1. Had booked a twin room, but was sent to a queen/king room because the front desk person thought that the room given to me was indeed a "twin". Later was moved to a twin room, but it was in ground floor right next to main entrance with ZERO privacy. 2. The front desk person made faces and some not...

Review collected in partnership with Homewood Suites by Hilton
 Report
Helpful?
Thank RamPrasad M
Alex A, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear RamPrasad M, Thank you so much for taking the time to fill out a review on Tripadvisor. We strive to deliver exceptional customer service and have fallen short on this occasion. I have addressed your comments with my team in order to ensure that these instances do not occur again. We will be sure to take your recommendations on...

Arlington, Texas
Reviewed 8 November 2016

My business trip was complimented by the perfect hotel. The serice, staff, and breakfast were all wonderful. Great place to stay and the location was perfect to avoid traffic to my office. I will definitely stay again on my next trip to Austin.

Review collected in partnership with Homewood Suites by Hilton
 Report
Helpful?
Thank Twynia F
Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy Twynia F, Thank you for sharing your positive feedback on Trip Advisor! I am so happy to hear that you had a "perfect" hotel experience with us. I'm glad you took full advantage of our delicious breakfast, and convenience to your office. Twynia F, if you have any questions or would like assistance booking future reservations please don't hesitate...

Texas
Reviewed 2 November 2016

We stayed here while we were in town for the USGP. We had stayed here before and were impressed, and this 2nd visit was equally impressive. We felt welcome from the moment we arrived. Every inch of the property, inside and outside, was spotless. It was nice to have a fully equipped kitchen at our disposal since we stayed here...

 Report
Helpful?
Thank Cruz828
Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Hello Cruz828! Thank you so much for sharing your positive feedback about your stay with us! I am so happy to read that you continually choose to stay with us every time you come to Austin. Sorry to hear you didn't make it down for our breakfast, however I am glad that you took full advantage of cooking in our...

Fort Worth, Texas
Reviewed 2 November 2016

Booked a 2 bdrm suite, and was giving adjoining rooms instead. The room with the king bed felt extremely small and cramped. The room with the 2 beds was nice, with kitchen/living area, but that's where the kids stayed. I've stayed in this same room type in another city, and was not happy with this hotel room at all.

Review collected in partnership with Homewood Suites by Hilton
 Report
Helpful?
Thank CamieOrth
Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings CamieOrth, Thank you for sharing your feedback about your stay with us. I want to first and foremost apologize that your suite did not meet your expectations, and that you felt cramped. At Homewood Suites we do our absolute best to accommodate all of our guests needs, and although every Homewood does vary in layout we still strive go...

Miramar, Florida, United States
Reviewed 2 November 2016 via mobile

Well, if you want to stay somewhere that gives you the feeling of being in a small apartment, then this is your place. The only thing missing is a washer/dryer. The bed wasn't very comfortable, but I'm very picky about beds and sheets. The place was very clean. I left a nice tip for the housekeeper to show how happy...

 Report
Helpful?
Thank Jacquelyn W
Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy Jacquelyn W! I want to thank you for sharing your feedback about your stay here with us. I am happy to hear that you enjoyed our housekeeping team and acknowledged all their hard work. I apologize for the lack of comfort of the mattress in your room, and I do hope next time you are in Austin you can...

Houston, Texas
Reviewed 2 November 2016

Our room was roomy, clean, quiet, and near freeway for easy access in and out. The only complaints are the hard, uncomfortable bed, but that may be more personal preference, and the total lack of any kind of view. We looked right into the rooms in another section of the hotel. They offer free breakfast, but my hubby wasn't impressed....

 Report
Helpful?
Thank Kim F
Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings Kim F! Thank you so much for sharing about your experience while staying here with us. I am happy to hear that our rooms were clean and our hotel was conveniently located to all your needs. I apologize that the bed in your room was not to your satisfaction, and our breakfast didn't meet your expectations. We will share...

Texas Gulf Coast, Texas
Reviewed 30 October 2016

The staff is very helpful, friendly and attentive to the needs of the guests. The front desk is well-manned to handle multiple arrivals, which was great, because we didn't have to wait tomcheck in. The hotel and rooms are quiet and clean. We will definitely stay here whenever we return to Austin.

 Report
Helpful?
Thank CandC727
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings meandscout! Thank you very much for sharing about your Great Stay with us! I am so happy to read that you were able to notice our attentiveness to all our guests, and that you had an efficient check-in experience. I'm happy to hear you will return to stay with us next time you are in the Austin area. meandscout,...

Souderton, Pennsylvania
Reviewed 30 October 2016 via mobile

In town for a wedding Was not pleased told the front desk I bought a candle cause there was a smell in the room and all the man at the front desk said was make sure the match doesn't set the alarm off Everything else was ok just the smell J Hearn

 Report
Helpful?
Thank jabob69
Alex A, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear jabob69, I would like to thank you for your review as this is how we continually improve our hotel. I sincerely apologize that we were not able to meet your expectations throughout your stay with us. Since your stay, I have addressed the concerns that you had with your room. We will also be sure to use your feedback...

Goose Creek, South Carolina
Reviewed 28 October 2016

Out of my 1 month stay I never felt for even one moment that I was neglected or not welcomed. From front desk, to chefs, to housekeeping all were super courteous. Thank you Alex and Jason for helping me by going out of your way for my urgent need. The rooms are clean and the hotel always smell fresh. Good...

 Report
Helpful?
Thank khana20
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy khana20! Thank you for sharing about your above and beyond experience, and I am so happy to read that we were able to exceed your expectations and go above and beyond. I'm glad to see you took full advantage of our spacious suites, and delectable meal options. khana20, if you have any questions or would like assistance booking future...

106 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (36)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (3)
Viewed
Dining (6)
Viewed
Pool/Beach Area (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (70)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (38)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (2)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (7)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Austin hotels
Northwest Austin
Lone Star Court
Lone Star Court
#6 of 201 in Austin
1,227 reviews
Northwest Austin
Home2 Suites by Hilton Austin North/Near the Domain
Show Prices
Show Prices
Show Prices
Northwest Austin
Hampton Inn Austin - Arboretum Northwest
Northwest Austin
HYATT house Austin / Arboretum
Archer Hotel Austin
#2 of 201 in Austin
336 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Homewood Suites by Hilton Austin Arboretum Northwest is designed to make you feel at home, whether you're traveling for a few nights or longer. All guests can enjoy free WiFi, daily hot full breakfast and evening social, featuring a complimentary snacks and beverages Monday through Thursday evenings. Unwind in your one- or two-bedroom suite with separate living area and kitchen. Prepare Tex Mex recipes in the suite's fully equipped kitchen. Our suites have room to work and relax.Enjoy a workout in our fitness center or a refreshing swim in the pool. Our business center and meeting spaces offer an office away from home. ... more   less 

Additional Information about Homewood Suites by Hilton Austin-Arboretum / NW

Address: 10925 Stonelake Blvd, Austin, TX 78759-5749
Region: United States > Texas > Austin > Northwest Austin
Price Range: ₹ 9,008 - ₹ 15,748 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Austin-Arboretum / NW 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Travelocity, Hotels.com, Hotwire, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Homewood Suites by Hilton Austin-Arboretum / NW reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Austin-Arboretum / Nw Hotel Austin
Homewood Austin
Hilton Austin
Austin Homewood Suites
Austin Hilton
Homewood Suites Austin Arboretum
Hotel Style:
#6 Business Hotel in Austin
#7 Family Hotel in Austin
#15 Best Value Hotel in Austin
#37 Romantic Hotel in Austin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Austin-Arboretum / NW staff and other travellers.
5 questions
Ask a question
Brooklyn, NY
4 months ago
Santa Clarita, California

See all questions (5)

Questions? Get answers from Homewood Suites by Hilton Austin-Arboretum / NW staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a corner room, nice and quiet!!”
62Vetteman, 16 Mar 2017 | Read review
“Unless you need a handicapped room do not stay in one.”
Adoublem, 25 Feb 2017 | Read review
“I have not been disappointed with any room I have stayed in...”
chrislP7515EV, 4 Jan 2017 | Read review
“The king size suites are spacious and roomy!”
Cruz828, 2 Nov 2016 | Read review
“Ask for a room with a view.”
kimf261, 1 Nov 2016 | Read review
5 of 5
Booking.com
US$ 149* /night
View Deal
HomewoodUS$ 154
Hotwire.comUS$ 151
getaroom.comUS$ 155
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates