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Homewood Suites by Hilton Austin-Arboretum / NW

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Traveller (39)
Room & Suite (54)
Dining (14)
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Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(99 reviews)
“bedroom suite”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Austin-Arboretum / NW
Special Offer: Double Points, Every Stay
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Offers from Homewood Suites by Hilton Austin-Arboretum / NW
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (800)
There are newer reviews for Homewood Suites by Hilton Austin-Arboretum / NW
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Traveller rating
546
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546
162
44
15
18
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All reviewsfront deskhome away from homebedroom suitebreakfast and dinnerfull size refrigeratorliving areacomplimentary breakfastbusiness tripthe breakfast areaa great place to stayeasy accessnice stayenjoyed my stayvery nice hotelfitness centerbed was comfortablejason
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61 - 65 of 785 reviews
Reviewed 26 May 2017

Great hotel in North Austin. Large suites just right for extended stays. Breakfast changes every day and is a great way to get the day going. Best of all is the staff. Lead by Alex the GM, Trevor, Jacob, Kennedy and others really go out...More

Review collected in partnership with Homewood Suites by Hilton
Thank M W
Response from JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 3 June 2017

Thank you MW for leaving us this outstanding review! I'm glad you enjoyed everything our hotel has to offer. Knowing our staff could provide you with a comfortable stay is music to my ears! We work hard to ensure each and every one of our...More

Reviewed 17 May 2017 via mobile

We wanted a two bedroom suite for the three of us. We were able to get it here and it was very comfortable. The rooms are somewhat dated and could use a makeover, however they are clean and comfortable. We found the breakfast to be...More

Thank Greg W
Response from JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 21 May 2017

Thank you Greg W for taking the time to leave us this review! I'm glad you had a comfortable stay with us, and I will pass along this to my general manager to see what options we have to upgrade some of our room items....More

Reviewed 17 May 2017

I live in Ohio, but for business I have to travel to Austin once per quarter. I've stayed at this hotel three times now, and all three times the experience was fantastic. The staff actually remembers you, and treats you like an old friend. There...More

Thank toddjm02
Response from JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 21 May 2017

Thank you for taking the time to leave us this review! Reading reviews like this is exactly why i'm extremely proud to work with the team that we have. Our goal is to make you feel right at home and knowing we provided just that...More

Reviewed 9 May 2017

The room was not ready by check in time. The breakfast was poorly laid out. The shower head did not work. The room was poorly cleaned. The hotel was noisy. Location is great north Austin is beautiful.More

Review collected in partnership with Homewood Suites by Hilton
Thank Sharon A
Response from Alex A, General Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 25 May 2017

Dear Sharon A, Thank you so much for taking the time out of your day to review our hotel on Tripadvisor. We appreciate all guest feedback as this helps us to improve our services in the future. I sincerely apologize that you did not have...More

Reviewed 8 May 2017 via mobile

Our 2nd stay here. First attempt they could not find our reservation. This time room had obviously been smoked in. On duty manager assured us the hotel was a non-smoking facility. Finally moved us to another room. This room, the cable was out. I called...More

1  Thank foster6263
Response from Alex A, General Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 25 May 2017

Dear foster6263, Thank you so much for taking the time to review our hotel on Tripadvisor. I am so sorry to hear that you did not have an enjoyable stay at our property. We strive to deliver an exceptional experience to all of our guests,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 143 - US$ 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Austin
#6 Business Hotel in Austin
#37 Romantic Hotel in Austin
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 143 - US$ 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Austin
#6 Business Hotel in Austin
#37 Romantic Hotel in Austin
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (39)
Room & Suite (54)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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battsss
20 February 2017|
AnswerShow all 2 answers
Response from Jason A | Property representative |
Greetings battsss! Thank you so much for your inquiry about our pet rooms! At the property we try our best to keep all guests with a pet to our first and second floors. We try and have all our guests register their pets so... More
0
Votes
StefR
18 January 2017|
AnswerShow all 5 answers
Response from Stephani E | Reviewed this property |
I don't know. Sorry
0
Votes
Room Tips
"You can access it from the rear by using the Hampton Inn parking lot."
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"First floor was quiet...but felt isolated and so dark as the window overlooked an area of air-conditioning..."
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"you can always call Kennedy or Josh for help"
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"Best price we found for 2 separate bedrooms, 2 bathrooms, a kitchen/living area, & 3 TV's"
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