We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hyatt Place Austin/Arboretum

Show Prices
#92 of 200 Hotels in Austin
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hyatt Place Austin\/Arboretum
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

375 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 372: English reviews
Start your review of Hyatt Place Austin/Arboretum
 Click to rate
Frisco, Texas
Reviewed 3 days ago NEW

Rooms dirty, shower full of mildew and mold. Bathroom fan broken and bathroom door rotted at bottom. I would not recommend staying at this hotel there are many other hotels in Austin with cleaner rooms and bathrooms.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Scott W
Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 10 September 2016

This was the second Hyatt Place I had stayed at, the other in Hoover, AL, and the layout and amenities were very similar. Got a very fair price on a last minute 2 night stay the week after Labor Day. The room was very large and I enjoyed relaxing in the seating area to watch TV or work on my...

 Report
Helpful?
Thank Scott S
About Hotel's Favourite Review
Robert M, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Hi Scott, Thank you for taking the time to give us a great review! We love to hear that you enjoyed your stay with us. Also, we are thrilled to know that you enjoyed our complimentary hot breakfast, we have made some changes to it and added more options for everyone to enjoy. Yes, the location of our hotel is...

Roseville, California
Reviewed 4 days ago NEW

Would never stay at this hotel again. Rooms weren't cleaned well; shower had mold; food wasn't good. Would not recommend this hotel. Unfortunately there for a family wedding and there were several family members staying there as well. All of us had the same experience. If the hotel wanted to make amends it would give us all a credit.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank alansY8299HZ
Raquel R, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Dear Y8299HZ, I truly apologize for all the issues you encountered during your stay at our Property. Please know that I have shared your feedback with the entire staff at our Hotel. We are in the process of re-training our staff to ensure that we adhere to the standards and procedures of the Hyatt Place brand and that we satisfy...

Reviewed 2 weeks ago

i had a great stay with hyatt the staff was friendly and courteous having recently renovated the hotel looks great too i had nothing but a good time here my week was awful full of stress and i left hyatt feeling so much better thanks guys!

 Report
Helpful?
Thank Tanisha A
Reviewed 3 weeks ago

Hyatt Place location was good, even though the GPS was a bit confusing to actually find the place. It is behind Hyatt House which is confusing. The room provided a seating area and a desk to work at, which was nice. We had a problem with the bathroom as the light went out, wall paper was coming off the wall...

 Report
Helpful?
Thank Mhovious
Management response:

Hello Mhovious, Thank you for choosing the Hyatt Place Austin/Arboretum during your recent visit to Austin . I am glad to know that you found the seating area of your room to be nice. We are completing a Multi-Million renovation throughout the entire hotel to include guestrooms, common spaces and furniture along with new carpet. We continue to work in...

Austin, TX
Reviewed 3 weeks ago via mobile

We are locals, decided we didn't want to drink and drive so we booked a room here. We were going out with friends at the Domain which is close by. The property location is really close to major roads, restaurants, shopping and employers. This is a safe part of town. Rooms are nice, the room we were in had fairly...

 Report
Helpful?
Thank tripcasey
Management response:

Hello Tripcasey, Thank you for choosing the Hyatt Place Austin/Arboretum as your getaway option. I am very pleased to learn that you found our Hotel to be comfortable and convenient during your visit. As you mentioned in your comment, all of our guestrooms and common areas have been fully renovated to showcase new furniture, art décor, modern design and renovated...

Fort Lauderdale, Florida
Reviewed 4 weeks ago

Hotel was going thru some construction but the issues we experienced were not impacted by that. ISSUES; 1.Lousy housekeeping....did not pick up towels on the floor one day then next day never provided any service. 2. One cup in the room. 3. AC extremely loud 4. No one in the breakfast kitchen area to refill coffee container. 5. Not representative...

 Report
Helpful?
Thank KEG-Oct2016
Management response:

Hello KEG-oct2016, Thank you for choosing the Hyatt Place Austin/Arboretum during your visit to Austin. I am very saddened to learn that you had such a poor experience at our property. We want our guests to be satisfied with the services and amenities we provide. I am the new General Manager for the Hotel and I am committed to restore...

Mathis, Texas
Reviewed 4 weeks ago

This was one of the more unpleasant stays at a hotel I've had recently. Our tv stopped working almost immediately, it felt like the floor was trembling, my girlfriend almost drank murky water from the sink, the tile was falling off of the shower wall, there was plaster all over the floor in the little closet with the ice machine,...

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank bort451
Management response:

Hello bort451, Thank you for choosing the Hyatt Place Austin/Arboretum during your visit to Austin. I truly apologize for all the issues you experienced during your stay. I have shared your feedback with our entire team to identify and correct all the issues you mentioned in your review. We do hope that you will allows to serve you again and...

Oakland, United States
Reviewed 5 weeks ago

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank stefang110
Management response:

Reviewed 22 March 2017

We had multiple issues with this hotel and ended up leaving after 1 night instead of 3. The room on the surface looked ok, but upon closer inspection there were multiple issues. The stay started poorly when I first noted that the refrigerator was not working (I had brought some cut up fruit and snacks for my child). They eventually...

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
1Thank jenniferrK5327RL
Management response:

Hello jenniferrK5327RL, Thank you for choosing the Hyatt Place Austin/Arboretum during your visit to Austin. I truly apologize for all the issues you experienced and witnessed during you stay at our Hotel. I am the new General Manager and I am committed to correct all the service and condition issues you experienced with us. We are implementing new training to...

69 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (40)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (3)
Viewed
Room/Suite (16)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Dining (4)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Austin hotels
Northwest Austin
HYATT house Austin / Arboretum
Northwest Austin
Residence Inn Austin Northwest/Arboretum
Northwest Austin
Courtyard Austin Northwest/Arboretum
Show Prices
Show Prices
Show Prices
Northwest Austin
Staybridge Suites Austin Arboretum
Northwest Austin
Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Newly remodeled, the Hyatt Place is located at the intersection of State Hwy Loop 1 and US Highway 183, and just ten miles northwest of downtown Austin. The Hyatt Place Austin/Arboretum offers visitors access to some of the area’s greatest attractions including the Arboretum at Great Hills, the Domain, Gateway Shopping Center, University of Texas, and the Highland Lakes. We're also minutes from numerous corporate offices, such as IBM, Apple, Oracle, Dell, 3M, Charles Schwab, Microsoft, AT&T, eBay, and more. ... more   less 

Additional Information about Hyatt Place Austin/Arboretum

Address: 3612 Tudor Boulevard, Austin, TX 78759
Region: United States > Texas > Austin > Northwest Austin
Price Range: ₹ 8,555 - ₹ 19,619 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Austin/Arboretum 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Orbitz, Hotwire, Hyatt Hotels Corporation, Priceline, TripOnline SA and HotelQuickly so you can book your Hyatt Place Austin/Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Austin/Arboretum Hotel Austin
Hyatt Austin
Austin Hyatt
Hotel Style:
#46 Business Hotel in Austin
#47 Family Hotel in Austin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Austin/Arboretum staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Hyatt Place Austin/Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None particularly good”
KEG-Oct2016, 29 Mar 2017 | Read review
“My second floor room facing the street was very quiet and the blackout curtains did their job.”
ScottS129, 10 Sep 2016 | Read review
“Italian Restaurant next door”
LaserJazz, 26 Jul 2016 | Read review
“There is no view of anything where this hotel is located, so I don't think it matters”
rockstarlette, 8 Jul 2016 | Read review
“Ask for a room on the second floor that is in the building where you can park & come in on 2nd floor.”
wc245, 24 Jan 2016 | Read review
5 of 5