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La Quinta Inn & Suites Austin Airport

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La Quinta Inn & Suites Austin Airport
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347 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Start your review of La Quinta Inn & Suites Austin Airport
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Juneau, Alaska
Reviewed 5 days ago NEW

Our suite looked like it had served several years as a party room. Very sparsely furnished, multiple stains on what furniture there was, lots of bare walls and hardly any decorations on them. Also had cracks in some walls and some stains on the ceiling. Will not stay here again!

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Helpful?
Thank valheinz
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. Please note that this information has been passed on to our management staff. Rest assured we are doing everything we can to improve our hotel. We very much appreciate your...

Las Vegas, Nevada, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017 via mobile

I came in from a late flight and was greeted with a warm friendly smile by the desk attendant. The room was clean and smelled fresh. I slept very well. This property has been very well maintained. The breakfast is the typical La Quinta, but it's been a while since I saw fresh fruit served with the free breakfast. All...

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Helpful?
Thank Leo L
About Hotel's Favourite Review
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thank you for your kind comments and for choosing La Quinta Inns and Suites. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Respectfully, LQ Customer Care

Half Moon Bay, California
Reviewed 6 days ago NEW

My outbound flight from SFO was cancelled, so I had to be re-routed to the Austin airport, which got me in to Austin-Bergstrom at 2 AM. Luckily the La Quinta at the airport had availability, and I took a taxi there when I arrived. The hotel was clean, the employees were polite and efficient, and the room was great. Can't...

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Helpful?
Thank Rheadabovewater
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Wow! Your review was a pleasure to read! Your comments will be shared with our staff and management teams. It sounds as though your stay was exceptional all around, from the accommodations to the service! We appreciate the kind words and informative feedback. We look forward to your next visit! Sincerely, LQ Customer Care

Houston, United States
Reviewed 2 weeks ago

This hotel was a short drive to much of what there is to do in the Austin area. The room was clean and the location was quiet. It was a short walk to two restaurants, a gas station, and a convenience store. The hotel staff were courteous and competent.

Review collected in partnership with La Quinta
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Helpful?
Thank C8562KWbrians
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thank you for staying at La Quinta Inns and Suites. We are delighted that you enjoyed your stay. Thank you for your comments on Trip Advisor and we wish to welcome you back to the hotel soon!

San Antonio, United States
Reviewed 4 weeks ago

Very pleased with my stay at this hotel. my daughter (age 10) loved swimming in the pool and eating breakfast in the morning. The staff was very friendly and helpful. I like hotels that do not have the rooms outdoors. I like going inside the hotel and taking an elevator to my room. I was please with this new La...

Review collected in partnership with La Quinta
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Helpful?
Thank N2217XBlindav
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Respectfully, LQ Customer...

Texas
Reviewed 16 March 2017

I arrived without a reservation during the Music festival and there were no rooms available for 40 miles around Austin. The desk people started calling hotels. Everything was full. The pretty lady working the desk found a room in the hotel that someone left early. She went with the maintenance man to clean the room. She came back to the...

Review collected in partnership with La Quinta
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Helpful?
Thank Fisherman167
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Respectfully, LQ Customer...

Mission, Texas
Reviewed 6 March 2017

We have no complaints with this hotel. Our stay was perfect in every way. There's no doubt we will stay at this La Quinta again. Next time we're in Austin, we'll be coming back to La Quinta - Airport.

Review collected in partnership with La Quinta
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Helpful?
Thank carolynd297
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

It’s great to know that your stay with us at La Quinta Inn & Suites was as enjoyable as we hoped it would be. We will be sure to share your fantastic comments with our staff. We’re looking forward to having you again as our guests!

Washington, DC, United States
Reviewed 21 February 2017

I booked 16 rooms for a group traveling to a training in Austin. The staff made it easy to manage the reservation process and everyone checked in and out with no problems. The lobby area and area outside of the lobby were good places to congregate and network. No one in the group had issues with their rooms. Shuttle service...

Review collected in partnership with La Quinta
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Helpful?
Thank stephencA1236XP
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thank you for the great review. We take pride in the features you mentioned. We look forward to serving you again in the near future! Sincerely, LQ Customer Care

Austin, United States
Reviewed 13 February 2017

Hotel is lacking in many respects, it needs to be refreshed and renovated in many areas. However, staff was nice and no significant problems. Room 317. Hotel has a good location, near airport and provides shuttle services

Review collected in partnership with La Quinta
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Helpful?
Thank N9316DNdavidb
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. We are delighted that this property was a good location for you during your stay and provided shuttle service. It sounds like, overall, you had a good guest experience; however, we are very sorry to hear that we did not meet your expectations. This...

Memphis, Tennessee
Reviewed 9 February 2017 via mobile

Due to a scheduling snafu I was without a room in Austin and all hotels were sold out due to the state convention. La Quinta had 1 room so I drove 28 miles to sleep there. Price was OK considering, service as great, location was ok, room was a bit worn out to be honest BUT the bed was comfortable...

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Helpful?
Thank glenn S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thank you for your review. I am very happy that the staff was welcoming and accommodating and that you enjoyed your stay. However, I am sorry to hear that you were not satisfied with the room in general. This has been communicated to the concerned management staff. When a guest takes the time to write, we are especially grateful. Again,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Austin Airport

Address: 7625 E Ben White Blvd, Austin, TX 78741-6819
Region: United States > Texas > Austin > South Austin
Price Range: ₹ 7,974 - ₹ 16,855 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Austin Airport 2.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Austin Airport Hotel Austin
La Quinta Inn And Suites Austin Airport
La Quinta Austin
Austin La Quinta
Hotel Style:
#67 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Austin Airport staff and other travellers.
4 questions
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Plattsburgh, New York
25 days ago
Vidor, Texas
texas
over a year ago

See all questions (4)

Questions? Get answers from La Quinta Inn & Suites Austin Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay at this property at all costs!”
210timh, 15 Sep 2016 | Read review
“Before you settle on a room, go look and smell. The first one we got smaller so moldy we had to be moved. The second didn't small bad.”
  • Thus was before we used it.
theeshopper, 6 Sep 2016 | Read review
“If your looking for great customer service and a welcoming staff do not come here.”
r0cky71, 26 Jul 2016 | Read review
“I was on 3rd of five floors, all are probably good.”
pekopper, 30 May 2016 | Read review
“Ask for a roomthat does not face the highway.”
hiwaychild, 5 May 2016 | Read review
5 of 5