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La Quinta Inn & Suites Austin Airport

380 reviews
#127 of 203 Hotels in Austin
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Traveller (17)
Room & Suite (29)
Pool & Beach (3)
Overview
  • Excellent34%
  • Very good30%
  • Average15%
  • Poor11%
  • Terrible10%
Travellers talk about
“austin airport”(27 reviews)
“ben white blvd”(7 reviews)
“waffle house”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from La Quinta Inn & Suites Austin Airport
Special Offer: Save up to 20%
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (380)Write a Review
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Show reviews that mention
All reviewsaustin airportben white blvdwaffle housean early flightthe shuttle driverthe hotel is cleanroad noisefresh fruitwould stay againgreat stayking roomfront desk stafffree breakfastclose to downtownlqdennysbergstrom
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1 - 5 of 375 reviews
Reviewed 8 December 2017

I had a reservation at the La Quinta Austin Southwest at Mopac for 1 night. When I arrived late and night and so tired I was told due to my reservation being "lost/canceled" (not by me) they would not accommodate me because they were full...More

Thank krislk2017
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin AirportResponded 9 December 2017

Dear Valued Guest, Thank you for your review. This is definitely not the kind of experience we want our guests to have. We are so sorry about the issues you encountered. If you would like to discuss further, please reach out to us at LQCustomerCare@lqreviews.com....More

Hotel's Favourite
Reviewed 28 September 2017

We always choose to stay at La Quinta when needing a room near an airport, or traveling across country. They are always consistent in Service and Quaility. There is usually a restaurant we can walk to for dinner, and they have a sufficient breakfast in...More

Review collected in partnership with La Quinta
Thank maryFLKeys
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin AirportResponded 1 October 2017

Mary, Thanks for your wonderful review! We truly appreciate your business and hope you will choose La Quinta Inns and Suites in your future travels. Sincerely, Diana - LQ Customer Care

Reviewed 18 November 2017

It started off not so good, I checked in about 1 hour early and my room was not ready and I was told that I would be called when the room was ready. However, after returning from dinner the new front desk person did not...More

Thank sirms
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin AirportResponded 19 November 2017

Dear Valued Guest, Although your stay was overall positive, we are disappointed to hear that even one aspect of your stay was undesirable. Please accept our sincerest apologizes for not meeting all of your expectations. Your comments have been shared with management so that corrections...More

Reviewed 10 November 2017

This place is being remodeled, so just put up with it for a few more weeks and it will be pretty decent. Excellent staff-on of the best I've encountered. Rooms are decent size. My only complaint is that my TV was rather small (it might...More

Thank llstom
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin AirportResponded 11 November 2017

Dear Valued Guest, We appreciate the positive rating and informative review! Your thoughtful comments will assist our management team as well as our future guests. As always, we thank you for choosing La Quinta and hope to continue having you as our guest for many...More

Reviewed 6 November 2017

The hotel is going through renovations right now and they make you go through the construction zone to get to your rooms. Its a saftey hazard. If you go down the hallway the wrong way, you are at a deadend. Also I book the hotell...More

Thank Tammy T
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin AirportResponded 7 November 2017

Tammy, Thank you for your candid feedback. We are very sorry to hear that our hotel and service was not satisfactory. Please note that this information has been passed on to our management staff to ensure improvements are made. We appreciated your business. Thank you...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 107 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Business Hotel in Austin
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 107 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Business Hotel in Austin
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (17)
Room & Suite (29)
Pool & Beach (3)
Dining (1)
Hotel & Grounds (22)
Bathroom (4)
Questions & Answers
Ask a question
Sleepysue66
31 March 2017|
Answer
Response from Michael W | Property representative |
We are happy to provide our airport shuttle for guests arriving and departing from Austin Bergstrom. Service begins at 4 AM and ends at 1 AM. Departures are scheduled on the hour and half-hour in the morning. You can... More
0
Votes
397AmyP
10 June 2015|
AnswerShow all 4 answers
Response from Michael W | Property representative |
Our airport shuttle is available for guests arriving and departing from Austin Bergstrom.
0
Votes
Room Tips
"Do not stay here!!!!!"
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"The 2 room King Bed Suite was very nice."
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"Don't rely on GPS. Ben White Blvd is the main thoroughfare;the signs and exit about a mile before the..."
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"Go somewhere else if you are traveling with kids"
Read review
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