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Quality Inn at Arlington Highlands

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Quality Inn at Arlington Highlands
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129 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Waldorf, Maryland
2 reviews
Reviewed 4 weeks ago

Bad experience at this location, although it was close to several dining facilities, I would never stay there again. There was an odor in the rooms, we had to change rooms because of the plumbling. We had to get the keys reprogrammed three times. My room was only serviced one time in a five day stay, the maid gave several... More 

Helpful?
Thank mcarr2016
Ken A, Manager at Quality Inn at Arlington Highlands, responded to this review

Thank you for staying with us at Quality Inn Arlington Highlands. We apologize that we couldn't meet your expectation at our Arlington. We appreciate that you bring some housekeeping and maintenance issues in our notice and we are definitely going to take care of those issues. Once again we apologize for all the issues you had with our Quality Inn.... More 

aust
Level Contributor
134 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 4 weeks ago

I was shuttled out here in the middle of the night as a result of a flight delay and missed connection. My experience of this hotel wasn't at all pretty, it felt like the hotel was located in the middle of no where and stuck in a 1970s time warp. The room was extremely large with two double beds and... More 

Helpful?
Thank galavanterAust
Ken A, Manager at Quality Inn at Arlington Highlands, responded to this review

Thank you for staying with us at Quality Inn Arlington Highlands. We apologize that we couldn't meet your expectation at our Quality Inn. We appreciate that you bring some housekeeping and maintenance issues in our notice and we are definitely going to take care of those issues. We strive each day to make each guest stay a happy one, this... More 

Travellers are raving about these Arlington hotels

Madison, United States
Level Contributor
4 reviews
Reviewed 12 October 2016 via mobile

Cons. No water pressure. Spotty cell reception in the room. Stained and torn shower curtain. Carpet was very old and felt dirty. Pros. Location. Cheap. Sheets were okay. Wish I had stayed somewhere else.

Helpful?
Thank Patricia W
Saint Paul, Minnesota
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 October 2016

The main improvement was the replacement of the snooty young woman desk clerk I dealt with last year. My room was clean and came equipped with a luggage rack. Hand towels were back on the rack rather than just wash clothes, and there no reefer truck left running all night, unlike last time. Location is very convenient just off I20,... More 

Helpful?
Thank Daniel V
Mexico City, Mexico
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 September 2016 via mobile

Definetly it is not a high quality hotel, during game season it was an option. Rooms are clean, big bed, flat screen tv, microwave and mini fridge. It needs some refurbishement soon! Considering the place it could do better with floor instead of rug. Dont place the do not disturb sign otherwise they wont come back to do your room.... More 

Helpful?
Thank IRMA J
GLEN ROSE
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2016

The staff is wonderful, helpful and courteous. The hotel needs newer amenities. I enjoy the management, always willing to help. I have had minimal problems each time I have stayed at this particular hotel. But overall it's ok.

Review collected in partnership with this hotel

Helpful?
1 Thank howardplacide
Selinsgrove
Level Contributor
5 reviews
5 hotel reviews
Reviewed 14 September 2016

We stayed at the Quality Inn at Arlington Highlands on our way to square dances in Texas. Everything was great. We encountered no problems while there. Our room was clean and the breakfasts were adequate to get us going in the mornings.

Review collected in partnership with this hotel

Helpful?
Thank glennandtis
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Glenandtis We are so happy to hear that your stay with us was great! We look forward to having you come back and stay with us when your travels bring you to Arlington, Texas Thank you More 

New York City, New York
1 review
Reviewed 12 September 2016

I had the opportunity to stay the property recently. I notified "Trent" the morning of my check out that my vehicle had been broken into. I asked him to inform the Hotel General Manager to contact me and he stated there was nothing that could be done because it was private property. I called the next day to follow up... More 

Helpful?
Thank attlyharris
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Attlyharris We are so sorry to hear that your car was broken into. As you already may be aware of, the hotel is not responsible to anything happening to vehicles parked in our parking lot. However, behavior of our staff is no excuse. We have taken this matter up with the employee in question and we are retraining this... More 

Fayettevile
1 review
Reviewed 7 September 2016

The staff was wonderful. They went out of their way to make sure everything was fine. If there was any problems with anything they tried to make it right. This is the second time I have stayed there and the service was great both times.

Review collected in partnership with this hotel

Helpful?
Thank Virginia B
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Virginia B We are so glad to hear that your stay will us was stellar. We strive to make the stay for every guest as perfect as possible. We are glad that you enjoyed our hospitality and we look forward to seeing you back very soon Thank you More 

Tyler, Texas
2 reviews
Reviewed 25 August 2016

all the people are friendly and the breakfast is great. If you are looking for quality for your money stay here. If you are a non-frequent hotel person you will find the entrance to the rooms are outside. This is fine with me - if you want fancy go spend 300 bucks a night and stay at the gaylord. LOL

Review collected in partnership with this hotel

Helpful?
Thank txrep1
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

You're too funny! Thank you for your wonderful comments. You are right, we are a simple hotel with a great staff. We will keep your room clean, make a hot breakfast for you, and hope you have time to enjoy the pool! We look forward to seeing you again very soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy newly renovated rooms serving you the best in Quality! Our Q Beds feature fresh linens, soft pillows, and comfortable beds to let you sleep at night and not toss and turn. Enjoy HBO programming and a huge variety of channels on our 32" LCD Flat Panel televisions. Every room comes with a complimentary HOT breakfast buffet and wireless Internet access for all your devices. Our new rooms feature upgraded fixtures with multiple access points for your electronics. Utilize our Outdoor Pool, Business Center, Lobby Coffee & Tea Bar, and Guest Laundry on your next visit. With a microwave/refrigerator in every room, Keurig style coffee makers, and our luxurious shower amenities, the Quality Inn at Arlington Highlands offers you the best amenities in the best location! We are conveniently located within the Arlington Highlands shopping and dining complex with over 50 restaurants, shops, and entertainment venues within walking distance and a short drive to major Arlington attractions such as AT&T (Cowboys) Stadium, Rangers Ballpark, and Six Flags. Book today and let us be your home away from home! ... more   less 

Additional Information about Quality Inn at Arlington Highlands

Address: 121 East I-20, Arlington, TX 76018 (Formerly Comfort Inn Arlington)
Region: United States > Texas > Arlington
Price Range: ₹ 3,899 - ₹ 9,917 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn at Arlington Highlands 2.5*
Number of rooms: 140
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Also Known As:
Quality Inn At Arlington Highlands Hotel Arlington
Quality Inn Arlington Highlands
Arlington Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn at Arlington Highlands staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Quality Inn at Arlington Highlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from pool side, no parking,”
 of 5 bubbles rpattonlowe, 16 Jun 2016 | Read review
“Book ahead.”
 of 5 bubbles srmopiper, 18 May 2016 | Read review
“Rear of hotel opposite side froom pool”
 of 5 bubbles mvann4, 20 Apr 2016 | Read review
“I wouldn't rely on the "free wifi" as I couldn't pick up a signal the entire time we were there. Plan on it being a bonus if you do.”
 of 5 bubbles martyfarty69, 9 Apr 2016 | Read review
“Great locations with lots of places to eat and shop with in walking distance.”
 of 5 bubbles 878chancew, 15 Jan 2016 | Read review
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