Crowne Plaza Suites Arlington, an IHG hotel
2700 E. Lamar Boulevard, Arlington, TX 76011
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Avg. ₹12,173 /night, 10/3 - 10/4
₹27,283
per night
₹19,182
per night
₹11,081
per night
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4.0
#4 of 64 hotels in ArlingtonLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located off I-30, just 15 minutes from Dallas-Fort Worth International Airport (DFW), Crowne Plaza® Suites Arlington provides the perfect blend of productivity and relaxation. Minutes from AT&T Stadium, home of the Dallas Cowboys, our hotel places you near top attractions like Choctaw Stadium, Globe Life Field, Esports Stadium Arlington, and Six Flags Over Texas. Host meetings and events in our versatile venues with free Wi-Fi and free parking. Savor delectable meals at our onsite restaurant, take a dip in our indoor pool, and stay active in our Fitness Center. At the end of the day, unwind in our spacious rooms and suites, designed for your productivity and relaxation. Stay with us and discover the best of Arlington, Texas!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Aerobics offsite
Archery offsite
Kids stay free
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Bowling offsite
Tennis court offsite
Water park offsite
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish, Portuguese
Location
Getting there
Dallas/Fort Worth International Airport
15.1 km•
See all flights
Love Field
21.5 km•
See all flights
Car Hire
1,104 Restaurants
within 10 kilometers
Reviews
4.0
667 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Crowne Plaza Suites Arlington boasts a welcoming atmosphere, often praised for its friendly staff and smooth check-in process. Many guests appreciate the attentive service and the hotel's prime location near family attractions, although some have noted less impressive views from their rooms.
While opinions on value vary, with some citing outdated amenities, others commend the facilities like the well-equipped conference rooms and the complimentary breakfast. Room comfort generally receives positive remarks, despite occasional AC and outlet issues, and the hotel's cleanliness consistently earns high marks from visitors.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Satisfying
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Detailed Reviews
Great location to Six-Flags over Texas, the Dallas Cowboys and Texas Rangers ball fields. I had a corner room on the 3rd floor. A marvelous location in a guest friendly Hotel. The atrium is breathtaking. Road construction can be a hassle if you let it. I navigated it with little to no problems during my 2 week stay.
Staff met my every need. I had breakfast one time in the restaurant, the server was awesome the food was mediocre. They do have a breakfast buffet on the weekends which is idea on home game weekends.
If you stay during a cowboys home game, you will notice.
I had to ask security to quiet the room next-door at 1:30 AM, they did and the noise went away within 20 minutes, thank you.
House keepers work their tales off. My room was always serviced with towels & washcloths with my trash emptied and bed made. My key card was disabled frequently because I am to silly to keep it away from my cell phone, but, they always rekeyed it with a smile. The parking is plentiful and the area is safe.
A special shout out to Justin Crowell the manager, and his three associates, Latanya, Guilena & Angela. You four were & still are, wonderful.
Kind regards, Ref III
Staff met my every need. I had breakfast one time in the restaurant, the server was awesome the food was mediocre. They do have a breakfast buffet on the weekends which is idea on home game weekends.
If you stay during a cowboys home game, you will notice.
I had to ask security to quiet the room next-door at 1:30 AM, they did and the noise went away within 20 minutes, thank you.
House keepers work their tales off. My room was always serviced with towels & washcloths with my trash emptied and bed made. My key card was disabled frequently because I am to silly to keep it away from my cell phone, but, they always rekeyed it with a smile. The parking is plentiful and the area is safe.
A special shout out to Justin Crowell the manager, and his three associates, Latanya, Guilena & Angela. You four were & still are, wonderful.
Kind regards, Ref III
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Date of stay: September 2022Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: Be advised, if you stay during a cowboys home game, it will be noticeable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 3 nights for a training. The hotel is located in a pretty secluded area so don’t expect to be able to walk to any restaurants or shopping areas. The front desk reps were nice. The lobby is nice. The rooms are dated and lacking quite a few things. Not enough outlets in the room. If you have multiple devices to charge (e.g Apple Watch, laptops, iPads, headphones, etc..) expect to be frustrated by the lack of outlets available to do so. My bathroom had a used washed cloth hanging on the shower. Yuck. The sink in the bathroom had a leak so whenever I turned on the water, the floor would get soaked. The rooms do get really cold when the thermometer is set to 65 degrees so if you like to sleep cold (I do), then this is good. I’ve slept in plenty hotel rooms with HVAC issues and stay warm regardless of how low the thermometer is set.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I am new to the IHG family and couldn't be anymore satisfied. My adventure starts with reservations. Very smooth, informative, and pleasant. Upon checking in the ladies at the front desk were extremely professional, polite, and helpful. My biggest satisfaction besides a clean room and comfortable environment is my experience with the hotel restaurant. CHRISTIAN T was absolutely, hands down the best bartender and guest services professional I have ever encountered. There were about 8 people in the restaurant and Christian handled everyone with grace and speed. His bar and restaurant area were spotless, and he was by himself. He was considerable, helpful, kind, patient, and on top of everything. People were happy -myself included. Due to Christian alone, I will always return to this hotel. Customer service is everything and he made my experience one of a kind. Thank you Christian, you are the best!
July 12th. 10:44 pm
Hasin Ramsey (room 601)
8329048297
Hasinmjohnson84@gmail.com
July 12th. 10:44 pm
Hasin Ramsey (room 601)
8329048297
Hasinmjohnson84@gmail.com
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel has a very nice entry. But when you pass the entry you will see big space and dated old furniture that doesn’t seem right for the space. Seems like this is the dumping ground for the furniture IHG doesn’t want anymore. We were originally given a room that had 2 banged up beds a banged up dresser a banged up table lamp and a lone floor lamp. No chairs or other furniture. After complaining I was moved to a “regular” room which is a “suite”. My original room was a “connecting” room to the standard suites. The suites (all rooms in this property I have now learned) have a bedroom, wet bar, bathroom and living room. Only problem is our living room had two mismatched STAINED chairs.Gross No couch. There were end tables and coffee tables but the couch that’s supposed to pull out to a bed was missing. The beds were nice for sleeping. I slept great but the problem with this place is IHG needs to invest in some furniture for these rooms! It’s a real shame because this could be such a nice property. Not sure why they can’t invest in a decorator
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Crowne Plaza Suites Arlington, an IHG hotel
Responded 4 Dec 2021
Hello Irishesq, Thank you for choosing to stay at our hotel and for sharing your experience. We strive to offer the type of hospitality our guests value most where the essentials are done exceptionally well. While I am glad you were able to sleep well from our comfortable beds, I am sorry to learn about the 1st room's condition and the furniture in the 2nd room. What you described is definitely not the kind of experience we want any of our guests to have. I've discussed your sentiments with our management team, and I trust that they will make the necessary adjustments to improve the quality of our guests' experience. I hope to get another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've really enjoyed my stay here. It's convenient to the airport and various attractions and restaurants. Staff is extremely attentive and accommodating. The hotel is very peaceful and quiet. My one major complaint would be that the outlet placement I my room required some planning for the charging of my devices. I would definitely stay here again on a return trip.
I ate at the bar/restaurant on the first floor here a few times during my stay. The hot buffet breakfast was great and had good options. During breakfast, Rosie was very friendly and attentive to all the patrons dining. She frequently checked in to make sure we had everything we needed without being overbearing. Both the hot buffet and the dinner were good; I enjoyed everything I tried. Colleen and Chris up front in the bar/dining were excellent and provided us with their honest opinions/recommendations about food and the different drinks. Louis and Obie in the kitchen made great food.
I ate at the bar/restaurant on the first floor here a few times during my stay. The hot buffet breakfast was great and had good options. During breakfast, Rosie was very friendly and attentive to all the patrons dining. She frequently checked in to make sure we had everything we needed without being overbearing. Both the hot buffet and the dinner were good; I enjoyed everything I tried. Colleen and Chris up front in the bar/dining were excellent and provided us with their honest opinions/recommendations about food and the different drinks. Louis and Obie in the kitchen made great food.
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Date of stay: April 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do not book this hotel because they you want to use the trolly service to get to the stadiums - it is unreliable and always late - and the evening we tried to use it it did not turn up! Also they say they have an airport shuttle - they do not. We booked these rooms to utilise these services and couldn’t use either.
On the positive - they are nice, clean and quiet rooms. Breakfast is good value.
On the positive - they are nice, clean and quiet rooms. Breakfast is good value.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Soci Assist, Owner at Crowne Plaza Suites Arlington, an IHG hotel
Responded 19 Aug 2024
Hi Stacey W, Thank you for your feedback. We're glad you enjoyed the rooms and breakfast, but we’re sorry the transportation services didn’t meet your expectations. We understand how important reliable shuttle services are and will look into this to improve future experiences. Safe travels! - The Staff at Crowne Plaza Suites Arlington
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's DARK and needs to be updated. It's extremely dated,smelly,stuffy and not worth the money. Even the restroom was old and outdated. The property is spacious just dingy looking and depending on the location of the room the view was a dumpster!!
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Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Crowne Plaza Suites Arlington, an IHG hotel
Responded 18 Mar 2024
Hi Suekeisha B, We appreciate you choosing the Crowne Plaza Suites Arlington for your leisure stay. We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again. I have sent you a private message to discuss this further. I hope we'll remain your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall the hotel was average, front desk team were a little less friendly than expected but overall it was clean and served the purpose. Best part was the lovely Rosie in the restaurant. When my flight was delayed and I couldn’t get a late checkout i sat in the restaurant with her for a few hours. She was great always checking to be sure I was all set and didn’t make me feel rushed. She’s an asset to your location.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was a little skeptical of staying here at first since I normally stick with certain brands and wasn’t completely familiar with the location, but I am so glad for the great reviews from other travelers that led us to this Crowne Plaza!
This hotel was very nice and VERY clean! You can tell the staff takes great pride in their facility. Everyone was so helpful and kind - all the way from check in to the restaurant (Rosie was great!) Being able to have the trolley as transportation to and from the Rangers game and Six Flags was a huge plus! Beds were some of the best I have slept in….and I travel a lot! Plenty of room for our family of 4. Great place to stay for our 4 day vacation!
We plan to stay here again on our next trip!
This hotel was very nice and VERY clean! You can tell the staff takes great pride in their facility. Everyone was so helpful and kind - all the way from check in to the restaurant (Rosie was great!) Being able to have the trolley as transportation to and from the Rangers game and Six Flags was a huge plus! Beds were some of the best I have slept in….and I travel a lot! Plenty of room for our family of 4. Great place to stay for our 4 day vacation!
We plan to stay here again on our next trip!
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Breakfast is extra - and not always grab and go. The buffet was excellent but ask ahead and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were extremely disappointed and very disgusted with the dirtiness of our hotel room. Two towels had blood and lipstick on them and there were burgers on the wall. Justin, the hotel manager, said no one could come up and clean it because they were gone and he could not leave his post. For the price we paid, this is UNACCEPTABLE and disgusting ! My family and I will never stay here again.
Maria Caballero
Maria Caballero
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Crowne Plaza Suites Arlington, an IHG hotel
Responded 7 Jan 2023
Hi Stay28910258618, Thanks for your review and for staying with us. We work hard to deliver an exceptional guest experience. I am sorry for the conditions you encountered during your stay. I have shared your comments with the hotel management and sent you a private message with additional details. Again, thanks for staying with us and sharing your concerns. We value your input and would love a chance to make it up to you. Sincerely, Connie D Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At least another year. I definitely DO NOT RECOMMMEND. The staff are not that great and do not even show interest in caring for their customers.
Hi Shayla, yes our hotel is currently undergoing a complete renovation. We can’t wait to reveal new ways to help you stay productive, energized, restored and inspired. Our facilities will remain open and accessible as we continue to provide the best service for our guests during our complete transformation. Hours of Noise Construction: 9AM - 7PM
I'm sorry I do not know the answer to that, we drove in.
"Ensure you’re aware of refundable fees as it’s a $100 deposit each night you stay which can add up. "Read full review
"Just be aware if you’re traveling using someone’s hotel points and that person isn’t present, you have to pay the incidental fee yourself."Read full review
"There was plenty of parking. There was lots of highway construction in the area. However, you did not hear any highway or construction noise. "Read full review
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PRICE RANGE
₹12,005 - ₹21,995 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza suites arlington hotel arlington, crowne plaza arlington, crowne plaza hotel arlington
LOCATION
United StatesTexasArlington
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Crowne Plaza Suites Arlington, an IHG hotel
Which popular attractions are close to Crowne Plaza Suites Arlington, an IHG hotel?
Nearby attractions include The Perfect Escape (1.1 km) and Displays Fine Art Services (1.1 km).
What are some of the property amenities at Crowne Plaza Suites Arlington, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Suites Arlington, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Suites Arlington, an IHG hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Crowne Plaza Suites Arlington, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Suites Arlington, an IHG hotel?
Conveniently located restaurants include Mariano's Hacienda, Boston's Restaurant & Sports Bar, and R Bar & Grill.
Are there opportunities to exercise at Crowne Plaza Suites Arlington, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Suites Arlington, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Suites Arlington, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Suites Arlington, an IHG hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Crowne Plaza Suites Arlington, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.