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Candlewood Suites - Arlington

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About
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The Candlewood Suites Arlington is located in the Heart of the Arlington Entertainment, close to the Globe Life Ballpark, Home of the Texas Rangers, AT&T Stadium, Home of the Dallas Cowboys, Arlington Convention Center, Six Flags Over Texas Amusement Park & Hurricane Harbor Waterpark & University of Texas at Arlington. Only 8 miles southwest of the DFW Int'l Airport, the Candlewood Suites Arlington is centrally located between Dallas & Fort Worth with easy access to Interstate 30 & Highway 360. The hotel is in close proximity to Lone Star Park & Verizon Theatre in Grand Prairie, Texas. Nearby Fortune 500 companies: General Motors, Siemens, Bell Helicopter/Textron, American Eurocopter, Safran/Turbomeca USA, Lockheed Martin, Vought Aircraft, American Airlines & L 3 Communications. Candlewood Suites Arlington, an extended stay hotel, offers complimentary high-speed Internet. Each suite has a fully equipped kitchen and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines-check email and talk on the phone at the same time. Relax while you enjoy the CD player or VCR/DVD. Borrow your favorites from our free video & CD library. In our Candlewood Cupboard, you can purchase meals, snacks, & sundry items. Pets welcome with a non refundable fee: $15 for the first night, $10 for each subsequent night, not to exceed $150. Up to 2 pets allowed per room, must weigh less than 80 lbs. Pet agreement must be signed at check in. Ask about our shuttle service (Mon-Fri).
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Property amenities
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Fitness Centre with Gym / Workout Room
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Laundry Service
Shuttle Bus Service
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Family Rooms
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HOTEL STYLE
Family
Quiet
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176Reviews
80Photos
6Q+A
20Room tips
Traveller rating
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we stayed here and left early cause they had roaches full socked kitchen, frig,stove ,microwave dish washer, everything was point , we told the front desk and they blow us off like we broth the bugs naw I'm good on the place once again I will never stay here again
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Response from IHGService, Guest Relations Manager at Candlewood Suites - Arlington
Responded 1 week ago
Hello 877carlal, Thank you for leaving us your review and for making us a part of your visit here in Arlington. We are grateful that you chose the Candlewood Suites. As always, we wanted nothing more but to ensure your experience turn as positive as possible. On this visit, I'm sorry that what you had was far different because of the pests you found in the room and how our staff responded to your complaint, 877carlal. I'm sorry that this stay didn't go as planned. We regularly check our rooms for any possible infestation and to make sure all works fine. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. I also dropped a message via your inbox to further talk about your review. Amidst the negatives, it made me smile that the amenities worked for you. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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We stayed at this motel for 3 nights while we attended a football game at AT&T stadium. The property is very close to the stadium and has a couple transportation options to get to the game. Expect about $20 each to get to the stadium and back on average. The rooms were somewhat c
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Response from IHGService, Guest Relations Manager at Candlewood Suites - Arlington
Responded 22 Oct 2018
Hi Danny C, Thanks for choosing to stay with us and It is always encouraging to hear feedback from our guests. Glad to hear that you find our facility close to where you would need to be. Sad to hear though that we fell below your expectation in our area of cleanliness in our room. Please be assured that we will address your concern accordingly. Even though your stay was not spotless, we hope that your future trips will give us an opportunity to welcome you back to the property. Many Thanks, Ronald R. Case Manager IHGService
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When we first checked in, per my preferences request, I asked for a room on the top floor, farthest away from the elevator. Well, they gave us the top floor, but only 3 rooms from the elevator. When we opened the room door, we were immediately hit with the smell of stale cigarett
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Response from IHGService, Guest Relations Manager at Candlewood Suites - Arlington
Responded 19 Oct 2018
Venture818616, It would have been nice to hear that you loved our rooms, service level and amenities. However, I recognized they weren't to your expectations, and for that, I'm sorry. Average experience certainly isn't what Candlewood Suites want you to have. To make sure we live up to our promise of delivering excellent guest stay, I've alerted the hotel about your feedback for review and evaluation. This will help us target areas that need to be improved so similar situations don't happen again. How about you give us another try though? We'll make sure it'll be a lot better next time. All the best, Joel A Case Manager IHGService
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We stayed at Candlewood Suites for a weekend for a football game at At&T Stadium. The staff was great and very friendly!! Our room was clean and spacious with a full size kitchen!! There are lots of restaurants in the area but you will have to take Uber to most. The Stadium is ab
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It’s a little outdated but the staff makes up for that. Really friendly and helpful. The rooms were clean and beds were comfortable
Close too all the attractions and the ballparks Fridge in room with stove
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Photo provided by managementCandlewood Suites - Arlington
Studio Suite A
comfy rooms
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Bed
Kitchenette
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what time is check in
Does the hotel offer shuttles to Dallas Cowboys games
The hotel does not have a shuttle. The City of Arlington has a trolley system, you would have to visit it's website to see if it goes to your particular game, they do not always run for Cowboy's games. This site will not allow me to enter a website address, you can contact the hotel for information on their web address. I hope this helps! Steve Santoya-Shufeldt General Manager
0 votes
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If I make a reservation, what is the cancellation policy. Im not 100 percent sure Ill need the room.
Depends on who you book your room with. I booked the hotel through A discount website with the arrival date being on the 17th of the month and had to cancel by the 15th to avoid being charged. However, it is best to check with hotel directly to see what their policy is if you book the room directly with them. It could be that they allow cancellation by 6:00 PM the day before arrival.
1 vote
What is the earliest time you can check in?
We always TRY to check in early if that is possible. And we always have a back up plan of where to sightsee , etc. if not. As others have stated, if they have an available clean room, most hotels will allow early check in.
0 votes
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I'm 20 years old and want to book a room for 4th of July weekend although I'm not 21 can I book and room and stay there ?
Unfortunately, our corporate policy is 21 years old to check in.
0 votes
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12
"The one bedroom suites are great for entertaining."
"ask for a room not on the west side in the summer time to avoid the evening heat"
"Room 130 next to staff laundry; we heard thumps at night. We moved to 314, which was very quiet."
"A low numbered room on the 1st floor is close to a door by the side parking lot which isn't crowded."
"Don't stay here."
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PRICE RANGE
US$ 92 - US$ 291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites - arlington hotel arlingtoncandlewood arlingtonarlington candlewood suites
LOCATION
United StatesTexasArlington
NUMBER OF ROOMS
125
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