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Holiday Inn Express Arlington

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134 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Arlington
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Showing 131: English reviews
Brownsville, Texas
Reviewed 23 September 2014

anemeties were great. staff not so much. I forgot my state issued ID in my room. I called front desk from airport. They confirmed they had it. I asked them to mail it to the address on the license. They said they would need my credit card information to bill me fifty cents! i asked for manager and waited 15...

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Helpful?
1Thank 1dadof3
IHGCare, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear cwm5050, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received from...

Texas
Reviewed 22 September 2014

Location: In the midst of everything from Six Flags to malls to ATT Stadium, and right off of I-20 Staff: Very helpful, even as very busy Room: Pleasant, roomy, quiet Bed: Excellent Bathroom: Large, clean Work area: Very sufficient Wi-Fi: Strong Price: Pricey…but got it free through IHG Rewards…YEA! Other: Shuttle available Overall impression: Simply a nice and very convenient...

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Helpful?
Thank TexasPadre
Chandler, Arizona
Reviewed 13 September 2014

My corporate office booked this hotel for me, my boss and another coworker. Upon arrival I was excited because the property looked beautiful! I was exhausted from a long day of travel and work but was excited to check in and get comfortable. An African American woman was working at the front desk when I walked in. She looked my...

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Helpful?
Thank timandantoinette
Silvia T, General Manager at Holiday Inn Express Arlington, responded to this review

Dear Valued Guest, Please let me apologize for the unacceptable behavior of the Front Desk Agent upon your arrival! It is very important to me that every single guest is handled with respect & all procedures are followed tactfully. I am so sorry that we failed throughout your check in. The employee in question was retrained & counseled in regards...

San Diego, California
Reviewed 5 September 2014

Had a room on the second floor with someone just above us who was up and down all night. The floor creaked every time they walked to the bathroom and woke us up. then it was hard to fall back asleep because the bed was so hard and lumpy ... definitely won't stay there again.

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Helpful?
Thank Pam N
Silvia T, General Manager at Holiday Inn Express Arlington, responded to this review

Dear PamSN, please let me apologize for your recent stay at our Holiday Inn Express! I am so sorry about the noise level from the above guest & problems with your internet connectivity. We really appreciate your feedback and I hope you will give us another opportunity to provide you with a much better stay experience. Please contact us directly...

Reviewed 3 September 2014 via mobile

Great.. Clean..Nice staff..Very comfortable bed. Oh my gosh the BED! Never had a more comfortable bed in a hotel...even at the highest dollar ones..excellent location For a night out...Cheescake Factory is across the street with the mall. And a movie theatre. Theres a 24 hr Mcdonalds outside the main entrance to the hotel for those "just in case" times!

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Thank remodelsbyus
Baker,Fl,USA
Reviewed 2 September 2014

Stayed here for the FSU-OSU Game. Great place, it was close to Six Flags, Texas Ranger Stad. as well. And it's right off the Interstate. ATT Stad. and Texas Ranger Stad. Is in walking dist. But they have a van that will carry you there and pick you up.

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1Thank wdh7159
Austin, TX
Reviewed 1 August 2014

When visiting family, I stay in one of several motels in the Parks Mall area off I-20. Of the four I've stayed at over time, this is my favorite .. and yes most expensive. Rooms are nice, lobby is nice. Room I stayed in was quiet. Breakfast is pretty good.

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Thank ODennehy
Portsmouth, UK
Reviewed 17 July 2014

This was one of a number of stops on a Dallas-to-New Orleans road trip. Four of us in two king rooms for three nights. We arrived late due to a storm causing a diversion of our plane but we found the hotel easily and parking was right outside - plentiful and free. Check in quick and easy. Our rooms were...

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Thank WendyAM
Topeka, Kansas
Reviewed 16 July 2014

We were in Arlington for our daughter's dance competition and stayed in a suite at this hotel. The staff is friendly and the hotel is extremely clean. Breakfast is excellent and way above average. It was quiet and the property is very well maintained. I would highly recommend that if you are in the Arlington South area, you stay here....

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1Thank Lori W
Reviewed 14 July 2014 via mobile

We stayed in an Express in Houston, which was great. This hotel was dated, not as clean as it should have been. The breakfast was good. Had a difficult time connecting to wi-fi. Finally connected, but a pain.

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Thank emily0463
IHGCare, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear emily0463, Thank you very much for sharing your experience with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I sincerely apologize for the inconvenience you had with our internet service and sorry that you found our hotel dated. We deeply regret that we were not able to exceed or at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Arlington at Parks Mall. Unwind from a tiring day of business, pleasure or travel in comfortable guest rooms, blended with quality service and convenience which we hope makes your stay the most enjoyable ever. We have newly renovated rooms that can fit your every need. We are conveniently located in South Arlington at I-20 and Cooper Street Exit # 449. Our central location provides convenient access to major business and leisure activities located in the Dallas/Fort Worth metroplex. Located across the street, is the Parks Mall featuring an NHL size ice-skating rink and an AMC theater with 30 screens. We are located 3 miles from Arlington Highlands Shopping district. There are also numerous nationally recognized restaurants within walking distance of the hotel. The hotel is located only 5 minutes from the University of Texas in Arlington, 15 minutes from Six Flags, and 30 minutes from DFW Airport. Downtown Dallas and Fort Worth are both only 30 minutes away. ... more   less 

Additional Information about Holiday Inn Express Arlington

Address: 1721 Pleasant Pl, Arlington, TX 76015-4529
Region: United States > Texas > Arlington
Price Range: ₹ 7,833 - ₹ 12,873 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Arlington 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Express Arlington (i-20 & Parks Mall) Hotel Arlington
Holiday Inn Express Arlington (i-20 And Parks Mall)
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#9 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Arlington staff and other travellers.
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Questions? Get answers from Holiday Inn Express Arlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wouldn't stay at a holiday Inn again.”
 of 5 bubbles Thekid1974, 23 Nov 2016 | Read review
“The suites are nice to read, watch tv, not bother early/late sleepers or nappers. There are room darkening curtains in the sleep area.”
 of 5 bubbles DonnaGale1020, 12 Sep 2016 | Read review
“Even rooms face the pool, odd rooms face the bank”
 of 5 bubbles DisneyGal2010, 15 Aug 2016 | Read review
“Go to bed early because they are going to start knocking around 8am”
 of 5 bubbles 512jiml, 10 Aug 2016 | Read review
“Higher floor, west facing..east faces parking lots/ lights/ looking to mall”
 of 5 bubbles stubljumpr, 25 Jun 2016 | Read review
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