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First 2 rooms we were given were dirty! The room we finally accepted had something sharp in the mattress that stuck my wife. After we did sleep, we found long, black hair under one of the pillows (we have short, gray hair)! We haul a...More
The room was exceptionally clean and quiet. Bed was very comfortable. If we come back this way again I will return to this establishment.
There were restaurants within walking distance and the staff was extremely friendly breakfast was very good.More
Date of stay: July 2018
Response from Ayla W, Manager at Baymont by Wyndham Amarillo EastResponded 25 July 2018
Thank you Sue, for choosing to stay with us and for taking time out of your day to leave us a review. I am happy to hear your room was clean and quiet. I also love hearing that our staff was extremely friendly. We enjoyed...More
Construction made access frustrating, however, is no fault of the hotel by any means!! Otherwise... comfy bed, good accommodation. Just wish the place had an elevator. If you have trouble with stairs, be sure to let them know!More
Date of stay: November 2018
Response from Erik P, Guest Relations Manager at Baymont by Wyndham Amarillo EastResponded 2 weeks ago
Hello! We are delighted to hear what a good stay you had with us! Here at Baymont Inn & Suites it is our number one goal to accommodate our guest while they are staying with us in anything they need if you call us ahead...More
The Baymont Amarillo East was an average hotel (older building) which was very difficult to find (no indication on the thruway and also caused by a lot of roadworks in the area). Beds were okay but price/quality ratio was medium (price too high for what...More
Date of stay: September 2018
Response from Erik P, Guest Relations Manager at Baymont by Wyndham Amarillo EastResponded 5 November 2018
Hello, We are terribly sorry that you had to deal with the construction outside of our property. We are waiting for the day it is finished so that our employees, business and guest will no longer have troubles. As a company our number one goal...More
Very friendly and helpful staff. Front desk was quick at check in. Upgraded my room at no charge. Very good free breakfast and again EVERY employee that I came in contact with was smiling and greeted me. Room was clean. Comfortable bed, nice bathroom.
Date of stay: October 2018
Thank Cindy E
Response from Erik P, Guest Relations Manager at Baymont by Wyndham Amarillo EastResponded 24 October 2018
Cindy, Thank you so much for taking the time to leave us a feed back. Feedback like this really motivates our team members to keep working hard everyday to make our guest happy. We are glad that our friendly team members assisted you in all...More