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I really like HI EX, but this place is unlike any others at which I've stayed. It has some control on the sink and shower faucets that limit you to warm water. The web site states there is an airport shuttle (the location is less...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 19 May 2014
Thank you for choosing to stay with us. We do value all feedback we receive from our guests as it allows us to improve and provide the best experience possible. We are sorry to hear that your experience fell short of your expectations...More
My husband and I have stayed at this hotel many times. It is a great location just off I-40 on the east side of Amarillo. It is very near the airport, the Big Texan Steak House and a number of other restaurants. We travel this...More
The staff were all very friendly. It was located on I-40. The room was clean. The problem was there was no HOT water for a bath or to wash your hands. It was mildly warm, but not HOT. I told the person at the counter...More
Thank Dawn M
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 1 March 2014
Dear Dawn M,
Thank you for taking the time to provide feedback on your stay. We truly regret to see the issues with the hot water prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very...More
Help at desk was excellent. Plenty of restaurants close by. Every clean and breakfast was better than the usual fair.Right off I-40 but was hidden by Texas Roadhouse.Great place to stay if you are traveling cross country.
I was disappointed with our stay at this hotel. After reading reviews I felt it would be a great place. The only pleasant experience was the lady at the front desk. She was pleasant helpful and nice. The room was a nice size but numerous...More
1 Thank A TripAdvisor Member
Response from Nohemi_Castillo01, Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 2 December 2013
Thank you for your feedback, it helps us to improve our service. We’re sorry we fell below your expectation, I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We hope you give us a chance...More
US$ 154 - US$ 196 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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