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WoodSpring Suites Amarillo

Traveller (6)
Room & Suite (22)

About

Location
Cleanliness
Service
Value
WoodSpring Suites Amarillo is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. - Front desk staff support available 24/7 - Free basic wi-fi and parking - 24/7 access to guest laundry and vending - Pet-friendly policies - Modified/accessible rooms available WoodSpring Suites. It's Simple. Done Better.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Family
HOTEL CLASS
48Reviews
39Photos
0Q+A
9Room tips
Traveller rating
  • 12
  • 8
  • 10
  • 8
  • 10
Time of year
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Popular mentions
if I could give zero stars I for sure would. we checked into our hotel brought our stuff up and left to go eat dinner a few places down from the hotel. Got back and my friend took a shower room was nice. So I crawl into one of the beds and feel a pinch in feeling look down and
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Response from sjames280, Manager at WoodSpring Suites Amarillo
Responded 1 week ago
Thank you for your review. We regret that you experienced an issue and will work with our team to correct. We will be contacting our national pest control vendor to review the room in question. While we make every effort to provide a clean, comfortable, pest free environment, we occasionally fail at that mission. We apologize that the staff was not understanding, we will be reviewing to ensure this does not happen in the future. Thanks for letting us know.
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Bed bugs. Rude awakening at 6 a.m. to a bed full of them and blood smears all over the sheets. They were even crawling on the walls. Downfall was having to wait 2 hours before a person came in to work the front desk. A call to the desk went to either an off site person or
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Response from sjames280, Manager at WoodSpring Suites Amarillo
Responded 10 Dec 2018
Thank you for your feedback. We regret that you encountered pests during your stay. Our goal is to provide a pest free environment by working with our national vendor on a regular basis, providing routine preventative care. While the situation was less than pleasing, we are happy that the staff was accommodating for your needs. We will continue to work with our team to ensure they are continuing to review for pests during the cleaning process to prevent future occurrences. As you noted we are a no frills, basic property, but as indicated we do have kitchen items for sale available through the front desk. While we regret that your experience was not a positive one, we do appreciate your business and hope you might give us another opportunity in the future to exceed your expectations. Thanks for staying with us.
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Stayed her on a road trip through the southwest. From the pictures it appeared to be a nice hotel. Well, if you like pitbulls and smokers it is a great place. The lobby and rooms smelled like dog. The elevator smelled like cigarettes. The bed was like sleeping on a piece of
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Response from sjames280, Manager at WoodSpring Suites Amarillo
Responded 8 Oct 2018
Thank you for your feedback. While we wish your stay had been better, it is feedback like this that gives us an opportunity to improve our service. We apologize that you encountered several issues during your stay, and will review your feedback with our team to coach and improve the overall guest experience. Thank you for letting us know and we do hope you will give us another try in the future to exceed your expectations. Thanks for staying with us.
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The first thing you notice is that there is no automatic door to the entrance. This is not very convenient for anyone with more than one piece of luggage. The next thing is that you are required to show your ID as well as credit card and wait for all your ID info to be input to
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Response from sjames280, Manager at WoodSpring Suites Amarillo
Responded 2 Aug 2018
Thank you for your feedback. We are a basic extended stay hotel with limited amenities. We offer a value for the extended stay traveler, most long term stays bring the items they use most, with them. We regret that you encountered an odor when entering the corridor and will review with our team to correct the issue. At this time we do only offer the full size bed at this location. While we wish you had a better experience, we appreciate your business and hope to see you again during future travels. Thanks for choosing Woodspring Suites.
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We stayed here in 2016 and it was ok. However, 2018 this visit was horrible. Air conditioning was a joke. It was so hot in the room we tried to open the window but it only opens 1 inch we got our fans from our car and sweated all night long hearing noise, stomping above us
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Response from sjames280, Manager at WoodSpring Suites Amarillo
Responded 15 Jul 2018
Thank you for your feedback. We regret that your recent stay was not pleasant. We will use your comments to address your concerns with our team to ensure your experience is not repeated. We are in the process of upgrading some of the air conditioning units, but under no circumstance should you have been uncomfortable due to the warm summer temperatures. We appreciate your business. Thanks for staying with us.
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In-Room Kitchen
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"Be diligent in checking beds. This one has no outward signs."
"Go someplace else"
"Just stay at value place!!!!!"
"Sketchy neighborhood....look elsewhere..."
"WE stayed in room 301 which faced the front of the hotel. We were able to look right out the window and see our vehicle so that was nice."
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PRICE RANGE
US$ 51 - US$ 91 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Value Place Amarillo
LOCATION
United StatesTexasAmarillo
NUMBER OF ROOMS
105
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