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Ashmore Inn & Suites

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371 Reviews from our TripAdvisor Community

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Showing 356: English reviews
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Reviewed 2 weeks ago via mobile

This hotel may get overlooked because it is older, but it is a great value. We were just looking for a nice, clean place to spend the night and this was perfect. Check in was fast and friendly. The hotel offers free drinks and snacks in the evening. The room we had on the 4th floor was immaculately clean, and...

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Helpful?
1Thank Lanet C
Cynthia R, Manager at Ashmore Inn & Suites, responded to this review

Thank you so much for taking the time out of your busy schedule to write a review. We are happy to hear you enjoyed you stay with us. We appreciate your feedback. Hope to see you soon.

Dallas, Texas
Reviewed 3 weeks ago via mobile

The hotel was clean. Our suite was spacious. The staff was accommodating. Donna saved me $20 by noticing that I had paid with two $20 bills that were stuck together. The location was great. The hotel is situated back from the Interstate. A Cracker Barrel restaurant was within walking distance. The evening happy hour was a plus. We arrived a...

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Helpful?
Thank glojgi
Pamela T, Director of Sales at Ashmore Inn & Suites, responded to this review

Thank you so much for taking the time to leave a review. We strive to have the cleanest hotel in Amarillo and our housekeeping crew is the best. I will pass on the*atta boys* to our server, Truc and Donna from the front desk. You will be happy to know we have an update coming to our hotel, new carpet,...

Alabama
Reviewed 4 weeks ago

First note: every hotel was booked in Amarillo on the 10th so our only option was this place. I regret it now. I felt gross in the hotel and room. It had one of the most horrible smells. It was an older person mixed with moth balls? We slept with the window open and it still did not help. The...

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Helpful?
1Thank Carly M
Pamela T, Director of Sales at Ashmore Inn & Suites, responded to this review

Carly, thank you for taking the time to review our hotel. I went to the room you were in and did not smell what you were referring to as a horrible smell. That being said, everyone has a different sensitivity to smell and I'm so sorry you had this experience. We pride ourselves on a clean hotel. I do hope...

Manor, Texas
Reviewed 5 weeks ago

Found a great deal on this hotel while we were traveling from Austin to New Mexico for spring break. Everything from booking, checking in to breakfast and checking out were fantastic. The room was a bit small for our family of four, but other than sleeping we spent our time in the hotel's pool/hot tub which the kids loved! The...

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Helpful?
Thank MommyOfTwo88
Pamela T, Director of Sales at Ashmore Inn & Suites, responded to this review

Thank you so much for taking the time to share your experience on line.It means a lot to me and our friendly staff that you took the time to let us know. I will share your comments with the staff and give out some Atta Boys! Please come back soon and tell you friends about your wonderful experience!

Brisbane, Australia
Reviewed 20 March 2017

Decided to take a break from driving and spend 2 nights in Amarillo. Found the Ashmore Inn and Suites right on I 40. Plenty of parking. Big welcoming foyer area. Outside looks more modern than the rooms inside. Room is comfortable, fridge and microwave a welcome addition, good air con as the afternoon sun comes straight in the window onto...

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Helpful?
Thank gabdy
Pamela T, Director of Sales at Ashmore Inn & Suites, responded to this review

Thank you so much for taking the time to share your experience online. I know everyone has busy lives and we welcome any feedback. You will be happy to know that we are beginning an interior update very soon. Carpet is on order; as are new bedding and linens. We are very excited to get started on the update. Quarters...

Nevada
Reviewed 19 February 2017

Looks great from the outside but real tired inside. Hallways smelled of some sort of overdose of cleaning chemicals - could use new carpet. Based on our first impression we expected our rooms to be horrible but they were actually very nice. BTW- If you get in after 9 pm, forget about finding a decent place for dinner. Amarillo rolls...

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Helpful?
1Thank SpoiledfromReno
Pamela T, Director of Sales at Ashmore Inn & Suites, responded to this review

Dear SpoiledfromReno, Thank you for taking the time to leave a review for our Hotel. We do have a grand entrance and love the look. You will be glad to know that we are awaiting the arrival and install of new carpet!! We are also getting new bedding! I hope you are in our hotel again to see all the...

Reviewed 8 February 2017

Check in took for ever, two people were behind the counter but only one was helping, a young man and he was nice. A couple things were not so pleasant, the tv was sideways so there was no way to see it without snapping your neck. It needs a make over but it was one of the cheaper hotels and...

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Helpful?
Thank Roberto V
Cynthia R, Sales Manager at Ashmore Inn & Suites, responded to this review

Thank you so much for taking the time out of your busy schedule to write a review. We appreciate your feedback it helps us improve in the areas that need attention. We look forward to seeing you again when you are in our area. Warm regards,

Rockwall, Texas
Reviewed 24 December 2016 via mobile

We planned this stop in the middle of a long trip. Cleanliness, hospitality, and a nice room. Could not ask for more. The complementary breakfast was the best of its kind. They also have a "free beverage" happy hour but our area shopping tour and dinner did not allow us to return in time. Good value. We'll stay again.

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Helpful?
Thank JKenC42
Cynthia R, Sales Manager at Ashmore Inn & Suites, responded to this review

Thank you so much for your feedback, we appreciate you taking the time out of your busy schedule to write a review. I am so happy you enjoyed your stay with us. We look forward to seeing you again. Thank you, Cynthia R

Reviewed 12 December 2016

We arrived at 11pm at the airport and called the hotel for the shuttle. We were advised that the shuttle only runs from 7am to 10pm and had to get a taxi. We called for Uber that costs $12 to from the airport to the hotel. Then a Holiday Inn van goes by. Next morning had a nice breakfast. Went...

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Helpful?
Thank Dave B
Cynthia R, Sales Manager at Ashmore Inn & Suites, responded to this review

Thank you so much for your feedback, we appreciate you taking the time out of your busy schedule to write a review. We appreciate your business and hope you will accept our sincere apologize for your inconvenience. Warm Regards, Cynthia R.

Reviewed 16 November 2016 via mobile

I was at this hotel in October while traveling with a group. I forgot my iPad on the desk. I called the hotel and they found my iPad. One of the desk employees, Brandy, went above and beyond to check best prices on how to get the iPad safely mailed back to me. I definitely recommend this hotel. The room...

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Helpful?
Thank Sharon S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Ashmore Inn & Suites

Address: 2301 E Interstate 40, Exit 72-A, Amarillo, TX 79104-3403
Region: United States > Texas > Amarillo
Price Range: ₹ 5,182 - ₹ 6,089 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ashmore Inn & Suites 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Ashmore Inn And Suites
Ashmore Hotel Amarillo
Amarillo Ashmore Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Ashmore Inn & Suites staff and other travellers.
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Questions? Get answers from Ashmore Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep moving, find something cheaper if you are budgeting, or pay more and get a clean room.”
jennb894, 27 Sep 2016 | Read review
“Lifts were very slow so ground floor must be favourite.”
neilajones, 9 Sep 2016 | Read review
“Ask for a room on the west side. That is where the pond is.”
Deannadurbin, 3 Aug 2016 | Read review
“Facing away from the freeway.”
CVokes, 31 Jul 2016 | Read review
“I'd suggest calling ahead to verify the room you booked is the one you'll get!!”
MOTRAVELERJoplin, 20 Jul 2016 | Read review
5 of 5