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Staybridge Suites Amarillo-Western Crossing

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Traveller (60)
Room & Suite (42)
Dining (12)
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Overview
  • Excellent52%
  • Very good29%
  • Average11%
  • Poor6%
  • Terrible2%
Travellers talk about
“full kitchen”(21 reviews)
“free laundry”(6 reviews)
“front desk”(34 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Staybridge Suites Amarillo-Western Crossing
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (285)
There are newer reviews for Staybridge Suites Amarillo-Western Crossing
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Traveller rating
139
82
32
18
6
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139
82
32
18
6
Show reviews that mention
All reviewsfull kitchenfree laundryfront deskone bedroom suitecomfortable hotelthe texas shaped wafflessmall kitchenroad tripother hotelsindoor poolfresh fruitbreakfast was deliciousroom was largefirst floorlobby areawould stay here againcadillac ranch
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21 - 25 of 277 reviews
Reviewed 19 July 2017

Staybridge suites is a reliable brand and this property was no different. Comfortable beds, clean rooms and bathrooms and a decent breakfast spread - fruits, milk, cereals, waffles- extremely good value for the money paid. In addition this is at a great location with eating...More

Thank R0am_it
Management response:Responded 21 July 2017

Dear Guest, Thank you so much for your feed back. We love hearing from our guests! I am so happy to hear that we were able to meet your expectations. We hope to see you again on your next trip!

Reviewed 17 July 2017 via mobile

First thing is I really appreciate the front desk. Very polite, friendly and very willing to help. I give them full marks. The rooms are nice. A mini studio apartment. Clean and comfortable. My only complaint, about 9pm we got a call from the front...More

1  Thank senhorpoopypants
Management response:Responded 21 July 2017

Dear Guest, Thank your for taking the time out to tell us about your stay with us here at Staybridge Suites Western Crossing. We love hearing from our guests. We use feedback like yours to help our team in many different ways. I do apologize...More

Reviewed 17 July 2017 via mobile

Location is five stars and after that this place goes downhill ! The rooms are musty and are not clean as well as they should be. I had ants in my room. The carpets are worn. The furniture is dated. The suite I was in...More

Thank Matt M
Management response:Responded 21 July 2017

Dear Guest, Thank you so much for taking the time to tell us about your stay. We love hearing from our guests. I want to apologize for the condition of the hotel as we are coming up on a new renovation in the next year....More

Reviewed 14 July 2017 via mobile

Stayed here with our kids and it was a nice hotel. One bedroom suite was spacious and clean. Breakfast was decent but not amazing. Pool was warm and a good size but very chlorinated. Staff were friendly and accommodating. We'd stay here again.

Thank nm_roadrunner
Management response:Responded 21 July 2017

Dear Guest, Thank you so much for your feed back about your stay with us. We love hearing from our guests. I am so happy to hear that your enjoyed your stay and I hope to see you and your family on your next trip.

Reviewed 14 July 2017

Spent 5 nights here with family. Upon late arrival, the only remaining room in our booked class had broken air conditioner, so we were graced with an upgraded room! The experience was so positive that next time we will book the upgraded class. Hot breakfast...More

Thank JohnSz
Management response:Responded 21 July 2017

Dear Guest, Thank you so much for taking the time to tell us about your stay with us. We love hearing from our guests. I am happy to hear you enjoyed both of your stays with us. I do apologize about the swimming pool condition....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 126 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Amarillo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 126 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Amarillo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (60)
Room & Suite (42)
Dining (12)
Pool & Beach (3)
Questions & Answers
Ask a question
Katherine B
9 October 2017|
AnswerShow all 4 answers
Response from Kat M | Property representative |
Yes we do!
0
Votes
Jkolarik
18 May 2016|
Answer
Response from Denise B | Reviewed this property |
As I can't speak for the hotel, only as a guest who stayed there, I cannot answer your question. I would call the hotel. I highly recommend it as it is fairly new, the rooms are large, and they give you complimentary... More
0
Votes
Jkolarik
18 May 2016|
Answer
Response from 74greenbean | Reviewed this property |
I don't know the answer to that question, but I'd recommend calling directly to them; not the 800 number.
0
Votes
Room Tips
"choose a room away from pool and elevator. doors slam loud here and elevators take forever even though 4..."
Read review
"First floor will make your stay easier, given the inferior luggage carts"
Read review
"It seemed as if every suite should work well."
Read review
"Not aware of any problem rooms."
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