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Staybridge Suites Amarillo-Western Crossing

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Staybridge Suites Amarillo - Western Crossing is designed from the ground up...just for you. We are just minutes from the Baptist St. Anthony's Hospital, Northwest Texas Healthcare System, Bell Textron, Tyson Foods, Owens Corning, Texas Tech Pharmacy School, and AT&T. Staybridge Suites gives you the amenities that make you feel at home. Fully equipped suites with full kitchens, room to spread out, space to work and space to relax. Plus there's shopping and dining within walking distance. Just a short drive from the hotel you will find the American Quarter Horse Hall of Fame Museum, Big Texan, Historic Route 66, Panhandle Plains Historical Museum, Cadillac Ranch, and so much more. Lake Meredith Recreation Area, and Palo Duro Canyon State Park is just a short hour drive away. When it's time to get connected we know what you need-free wired and wireless high speed Internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center and outdoor courtyard will help melt the stress away. For a relaxing evening, join us for our Social Reception then relax in our "Just like home" Library. For a late night snack you can always grab a treat in our Pantry, open 24 hours.When you come to the Panhandle of Texas, we know what you need. Staybridge Suites Amarillo-Western Crossing is your best stay...for a week, a month or even a year.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Indoor pool
Hot Tub
Breakfast Available
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
70Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
306Reviews
120Photos
4Q+A
54Room tips
Traveller rating
  • 150
  • 86
  • 36
  • 23
  • 11
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Show reviews that mention
I read the bad reviews and decided wrongly to ignore them. Please go somewhere else! I picked this place bc it was a larger room, my son could have his own room, we got a living area, a kitchen and 2 bathrooms for about $225 plus pet fee and tax. We ck in ok, nice but overly chat
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Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western Crossing
Responded 2 days ago
Hi Jamiesupermom, Thank you for letting us know about your experience and choosing to stay with us. Firstly, I know that you had issues with the temperature and the room assigned to you. The circumstances you have mentioned are not what I want you to experience with any of our properties. As IHG wants to make your every stay flawless, your thoughts are taken into account and are shared with our hotel management to be used as a reference to better your next experience with us. I have already brought up your comments to the hotel's attention and necessary actions will be taken to avoid the same inconvenience in the future. I'd like to follow up on your concerns that's why I've sent you a private message. Again, thank you for choosing to stay with us and we hope to hear back from you soon and be of further assistance. All the best, Peter J. Case Manager IHGService
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The rooms are completely run down and in desperate need of updating. The couch and chairs were worn out, stained and torn. The lighting was dreary and depressing. The kitchen cabinets were dirty. The dishwasher was full of dishes. There were only two utensils for us and there wer
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We arrived very late, but check-in was easy and uneventful. The room was spacious and clean, with a nice little kitchen. The bed was comfortable with plenty of pillows. Can’t say how quiet it is as we travel with a small sound machine (they are wonderful!). We didn’t eat breakfas
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I returned after a bad experience a couple of years ago and know why I shouldn't have given another chance. On this stay, greeting was surly, toilet was stopped up, no soap in unit, pool was closed and not a word of apology. Plaster off the wall in the bathroom. One of the worst
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Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western Crossing
Responded 15 Oct 2018
Hello optiontrader, Thank you for taking a moment to let us know how we're doing; we value feedback of all varieties. I'm terribly sorry that your stay wasn't as great as we would have wanted it to be. I wanted to send my deepest apologies for the multiple inconveniences you experienced. I guarantee that this is not the norm or level of service we wish to portray. I would love to hear more about this so I can look into where we went wrong during your stay. I sent you a private message to gather more information about your stay. Also, I have made the hotel management aware of your concerns and I am confident that they will take every action possible to ensure these issues are internally addressed and resolved. I hope you do change your mind and stay with us again. We will be more than happy to provide you the true hospitality experience. Sincerely, Krysllin G. Case Manager IHGService
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Service, not very welcoming. The clerk was lazy and rude. We asked for an extra key, will that seemed to be a very tough request, complained about having to give us one. we need help at the front door to come in with luggage...to much trouble for the clerk to push a button for
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Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western Crossing
Responded 6 Oct 2018
Hello FellowTraveler213005, Thank you for choosing us and for leaving a review. I am sorry that you were not able to fully enjoy your stay with us due to the poor service received from our hotel staff. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, Dianne L Case Manager IHGService
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All photosTravellerRoom & SuiteDining Pool & Beach
Desk chair torn and worn out
Blood stain next to bed
Bed bugs
This bed was very comfy
Previous
Do they have cribs?
Yes we do!
0 votes
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Hello, I am part of a group of 10 adults -- we are traveling to help a church in Colorado and need to stay in Amarillo. Do you have large suites which might accompany all of the majority of our group? Thanks in advance for your time.
As I can't speak for the hotel, only as a guest who stayed there, I cannot answer your question. I would call the hotel. I highly recommend it as it is fairly new, the rooms are large, and they give you complimentary breakfast and dinner.
0 votes
Hello, I am part of a group of 10 adults -- we are traveling to help a church in Colorado and need to stay in Amarillo. Do you have large suites which might accompany all of the majority of our group? Thanks in advance for your time.
I don't know the answer to that question, but I'd recommend calling directly to them; not the 800 number.
0 votes
Is your facility pet friendly. We have a small (less than 10lbs dog) and she travels with us.
Yes, this hotel is pet friendly.
0 votes
Show all answers
"Find a different hotel"
"Just drive passed this place and stay somewhere else!!!"
"stay on the top floor"
"We had a suite on the top floor."
"choose a room away from pool and elevator. doors slam loud here and elevators take forever even though 4 floor hotel."
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PRICE RANGE
US$ 100 - US$ 148 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasAmarillo
NUMBER OF ROOMS
97
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