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We choose this hotel for a bball tournament this weekend in Amarillo based on reviews we read here and Jeremy fams opinion...
So the staff that we encountered were top notch, friendly and just fun to talk to...But as far as the room we stayed...More
1 Thank Pat V
Response from Varun C, Manager at Holiday Inn Express & Suites Amarillo WestResponded 27 March 2018
Dear Pat V,
Thank you for taking the time to write us a review regarding your recent stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay.
The feedback we receive from our valued guests, like you,...More
The manager and staff are awesome and go beyond and above to make my stay spectacular. The rates are reasonable and the beds are very comfortable. My favorite of all the the manager Varun Chitkara he is one of the nicest and considerate person in...More
I stay in this hotel every 6 months .I love Love Love this hotel !!!!!! The beds are so soft , its like sleeping on clouds.The rooms are extremely comfortable and very clean. Its a must stay at. The people are very nice and professional...More
Check in was quick even though the hotel was busy. Our room was clean, the beds were comfortable. It did take a bit to get hot water in the morning. Breakfast was very good. Attendant kept everything full. I will go again.
The property still looks and feels new. Staff was attentive and helpful... Breakfast was good and well stocked... I would however add a full time staff member to do nothing but keep the dining area spotless picking up after everyone during the morning rush.