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31/12/2017 1/1/2018
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    Courtyard by Marriott Amarillo Downtown

    724 South Polk Street, Amarillo, TX 79101
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    31/12/2017 1/1/2018
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    US$ 154
    US$ 143
    SAVE US$ 11
    US$ 154
    US$ 154
    Traveller (85)
    Room & Suite (48)
    Dining (4)
    Overview
    • Excellent57%
    • Very good30%
    • Average9%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “parking garage” (22 reviews)
    “corner room” (16 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (467)
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    1 - 5 of 457 reviews

    Reviewed 3 weeks ago

    The hotel is nice, but we never had our room cleaned the 3 nights we were there. The first morning we were there, the housekeeper came by early and I told her we were still there, but said she could clean the bathroom. She was...More

    Thank Sherry C
    Response from CH0724, General Manager at Courtyard by Marriott Amarillo DowntownResponded 3 weeks ago

    We apologize for the misunderstanding in servicing your guest room. We strive to provide our guests with a comfortable and relaxing stay and unfortunately we fell short. Please accept our sincere apology.

    Reviewed 3 weeks ago via mobile

    Older and not up to normal courtyard standards Both faculties and personnel were not up to standards Friendly but not typical of courtyard Tub was old and had a lot iron rust stains Lamp was falling apart

    Thank weissy1959
    Response from CH0724, General Manager at Courtyard by Marriott Amarillo DowntownResponded 3 weeks ago

    Thank you for reviewing your stay, we appreciate you sharing your experience. Your comments will be shared with our team to ensure this is isolated. We strive to provide our guests with a warm and welcoming experience while traveling.

    Reviewed 26 October 2017 via mobile

    The facility is nice. Beautiful views from the higher floors. Secure covered parking. Staff is nice but rather clueless about efficiency. The Bistro menu is typical of Courtyard. While orders were backing up and people were waiting longer than expected,one of the staff (the manager?)...More

    Thank Triaero
    Response from Cheryl H, General Manager at Courtyard by Marriott Amarillo DowntownResponded 27 October 2017

    We appreciate you sharing you experience with us. This allows us the opportunity to improve our service. The manager you mentioned was ensuring our Bistro guests had everything they needed, while waiting for their breakfast. Thank you for staying with us and I apologize for...More

    Reviewed 10 October 2017

    This is a good enough hotel. Rooms are a little tired and dated and need of an update. However the rooms was comfortable enough. The staff were very friendly and helpful in booked us a taxi to get to and from our restaurant. It had...More

    Thank David G
    Response from Cheryl H, General Manager at Courtyard by Marriott Amarillo DowntownResponded 15 October 2017

    Thank you for staying with us, we are thrilled you enjoyed your stay. We appreciate your letting us know you enjoyed our amenities of Starbucks, Bistro and guest laundry. We look forward to seeing you again on your next stay.

    Reviewed 1 October 2017

    First impressions last, and the first impression we got was not at all positive. Our check in experience with Nathan was terrible. Firstly, it seemed that we were inconveniencing him. Secondly, he turned his back on us as he was talking to us. Thirdly, he...More

    Thank Pete B
    Response from CY_Amarillo_Downtown, Front Office Manager at Courtyard by Marriott Amarillo DowntownResponded 3 October 2017

    Thank you for letting us know. I am sorry to learn that the quality of service provided by our front desk staff did not quite meet your standards. We will review our check-in procedures to make sure this does not occur again. We hope to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Airport Transportation
    • Banquet Room
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 96 - US$ 174 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Amarillo
    • #4 Romantic Hotel in Amarillo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 107
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Hotels.com, Booking.com, getaroom.com, Hotwire, Travelocity, Orbitz, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Courtyard by Marriott Amarillo Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Amarillo
    • Also Known As
    • Courtyard Amarillo Downtown Hotel Amarillo
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    Traveller (85)
    Room & Suite (48)
    Dining (4)
    Hotel & Grounds (78)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    kbw636
    13 May 2016|
    AnswerShow all 7 answers
    Response from CY_Amarillo_Downtown | Property representative |
    Acapulco's Mexican restaurant has a great bar area its styled as a classic Hispanic bar area. Crush Wine bar and right next door is Butler's Martini Bar, these are both more upscale. Out of the bars on this block the last... More
    0
    Votes
    megkk123
    5 April 2016|
    AnswerShow all 3 answers
    Response from CY_Amarillo_Downtown | Property representative |
    We happily accept service animals at our property but otherwise we have a pet-free policy.
    0
    Votes
    Room Tips
    "Quiet room are to the back of the hotel away from the street."
    Read review
    "I like the quitter rooms on the upper levels."
    Read review
    "Reserve a high floor corner room for great views and they are also larger rooms"
    Read review
    "Be an SPG / Marriott Freq. Traveler."
    Read review
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