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Holiday Inn Express Hotel & Suites Houston-Alvin

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Traveller (6)
Room & Suite (68)
Dining (12)
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Overview
  • Excellent64%
  • Very good24%
  • Average5%
  • Poor6%
  • Terrible1%
Travellers talk about
“stayed here”(13 reviews)
“front desk”(13 reviews)
“free breakfast”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
Offers from Holiday Inn Express Hotel & Suites Houston-Alvin
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (90)
There are newer reviews for Holiday Inn Express Hotel & Suites Houston-Alvin
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Traveller rating
55
22
5
6
1
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LanguageEnglish
55
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1
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All reviewsstayed herefront deskfree breakfastthe staff was extremely friendlysausagegreat staffmusty smelldecent breakfastwould stay here againbusiness centercomfortable bedhoustonboxspiretilescurtainsworkers
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11 - 15 of 89 reviews
Reviewed 8 May 2017

We knew the hotel was under renovation per their website but that's an understatement. There is no lobby at all since it's covered in plastic and Sheetrock dust everywhere. But that didnt bother us at all as the lady who checked us in was very...More

Thank 225mikec
Response from Lexis M, Front Office Manager at Holiday Inn Express Hotel & Suites Houston-AlvinResponded 10 May 2017

Thank you so much for your feedback! We appreciate you taking the time to let us know how you felt about your stay and we are happy to know that you would return! We apologize for all the dust and we are working diligently to...More

Reviewed 13 April 2017

So just how long should you expect to wait to check into a hotel? I mean, how long would you wait for someone to show up at the front desk if you walked in and no one was there? Any thoughts? One, two, maybe five...More

1  Thank simms1929
Response from Lexis M, Front Office Manager at Holiday Inn Express Hotel & Suites Houston-AlvinResponded 14 April 2017

Thank you for taking the time to leave us a review. We truly value your feedback and want you to know that we are working diligently to get through this rough patch of renovations. We apologize for the wait at the desk and that issue...More

Reviewed 5 April 2017

Stay somewhere else. This property is under construction and apparently the staff graduated at the bottom of their class in Hospitality services. The only place that wasn't a complete mess was the front desk. However the two lady's manning that desk were too busy with...More

1  Thank Merlin H
Response from Lexis M, Front Office Manager at Holiday Inn Express Hotel & Suites Houston-AlvinResponded 6 April 2017

We appreciate your feedback and truly apologize that your expectations were not met. We have taken your feedback and are using it to improve. We have been working diligently to try and please our guests and it truly saddens us that we weren't satisfactory during...More

Reviewed 15 March 2017 via mobile

This hotel is very nice. The staff was friendly. I went to my room on the first floor and noticed right away the window coverings didn't cover the widows on either side. I asked if I could have a higher room so people couldn't look...More

Thank Whereaminow1
Response from Lexis M, Front Office Manager at Holiday Inn Express Hotel & Suites Houston-AlvinResponded 17 March 2017

Thank you for your feedback, Whereaminow1. We pay attention very closely to what our guests have to say about their stay and we are trying to work out the kinks with the renovations. We apologize for the inconvenience , but we are happy to know...More

Reviewed 2 March 2017

I asked hotel clerk about a iron and board for it. I did not get back in time to the desk but she did put outside my door when I arrived later that night so I did have to look for it the next morning....More

Thank sthtxs
Response from Paulrobertsm, General Manager at Holiday Inn Express Hotel & Suites Houston-AlvinResponded 9 May 2018

We're so happy to have had you stay with us and look forward to your staying again!

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$ 119 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
Details
Price range
US$ 119 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
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Traveller (6)
Room & Suite (68)
Dining (12)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
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Room Tips
"Suites are large and look great"
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"There's not much action in the town but it's conveniently located for activities near by"
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"All of them"
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"Ask for a room on the backside away from the highway."
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