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Hampton Inn and Suites - Dallas Allen

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#1 of 8 Hotels in Allen
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Hampton Inn and Suites - Dallas Allen
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402 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn and Suites - Dallas Allen
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Showing 391: English reviews
Tulsa, United States
Reviewed 13 August 2016

This establishment was great from arrival to departure. It exceeded our expectations from Staff ,rooms ,breakfast to departure. We have already booked another night for a later date. Very pleased here

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Helpful?
Thank David J
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

Thank you for sharing your stay experience with us on Trip Advisor! We're glad you enjoyed our comfortable accommodations. Thank you for taking the time to review our staff and property. Have a wonderful week! Sincerely, Andres Moncayo

Fort Worth, United States
Reviewed 13 August 2016

We were very satisfied with the cleanliness and comfort of our room. It was a nice stay. The bed was comfortable and the A/C worked great, which is a good thing in TX. The complimentary breakfast was delicious. There was a good selection of food and drinks. We were happy with this hotel.

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Helpful?
Thank Cheryl L
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

Your satisfaction is very important to us and we appreciate your feedback! We will be sharing your feedback with the team and want to thank you for your loyalty and business. I would love the opportunity to meet next time you’re in town. Sincerelo, Andres Moncayo

Tahlequah, Oklahoma
Reviewed 11 August 2016

Met our g-children @ Allen, Tx for school clothes shopping. This location is easily accessible from Hwy 75. Our greatest disappointment was the inside pool was too cold to swim. We tried using it both nights in the facility with no luck.

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Helpful?
Thank Rebecca B
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

I'm sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the pool condition. You can be confident that we have followed-up on your concerns so that others are not disappointed as you were. Thank you for making the effort to...

austin, United States
Reviewed 9 August 2016

my car window was smashed as well as ten other cars. Many of the victims also had theft from the vehicles. I approached the staff in regard to the theft and vandalism. They were very unhelpful telling me there was nothing they could do. There is no security on site and no cameras in the parking lot. the staff was...

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Helpful?
Thank Jed S
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

Thank you for taking the time to review our hotel. We’re very sorry you experienced an undesirable stay and level of customer service with us. The problems you mentioned with our staff have been addressed. We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area. Sincerely,...

New Braunfels, United States
Reviewed 9 August 2016

What a wonderful experience! Easy access to major roads, restaurants and fun activities. The rooms were clean, fresh and the amendaties were great! I would recommended this and other Hampton Inn and Suites to anyone!

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Helpful?
Thank Richard C
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

Your satisfaction is very important to us and we appreciate your feedback! We will be sharing your feedback with the team and want to thank you for your loyalty and business. I would love the opportunity to meet next time you’re in town. Sincerely, Andres Moncayo

Reviewed 7 August 2016

Being a Hilton Honors member, this hotel surprised me with all of its deficiencies. The room as well as the breakfasts were just fine, as usual. However, the ice maker on the 2nd floor (our floor) was out of order, as was the beverage cooler located in the "Suite Shop", as was the indoor pool temperature regulator as it read...

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Helpful?
Thank John G
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

I really appreciate you taking the time to share your disappointment with your recent stay with us. I want to personally apologize that the beds were not of the high standards we expect. We want our guests to have the best stay possible where everything is like new, in place and of the highest quality. I am sorry this was...

Georgetown, Texas
Reviewed 7 August 2016

Location is perfect if you like to shop. Adjacent to Outlet mall. Rooms/ beds are a pleasure to get to after a long drive. Meticulously clean rooms. Indoor pool is a plus. Staff is beyond friendly, efficient and very accommodating.

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Thank guadalupemv2016
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

Delighted that you liked the location. Thank you again for staying at our hotel. I hope you have a wonderful day! Sincerely, Andres Moncayo

Baltimore
Reviewed 2 August 2016

On recent trip to Texas we stayed at this hotel. The rooms were clean, bed was comfortable, and the breakfast was very nice. Hampton Inn and Hilton products have never let us down. The hotel is close to shopping and major roads, which makes getting around quite easy. We will be staying here again on a return trip.

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Helpful?
Thank biscotti2
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

Thank you for your wonderful Five Star review. I am especially pleased that you had a great experience with our team here at the Hampton Inn & Suites Dallas/Allen. I hope you have a wonderful day! Sincerely, Andres Moncayo

Madison, Alabama
Reviewed 31 July 2016

I highly recommend this hotel. The staff was exceptionally friendly and courteous. My room was ready to check in when I arrived early that day. The location was at a perfect location walking distance from the outlet mall.

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Helpful?
Thank Anita D
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is greatly appreciated as it helps us to improve our services. Sincerely, Andres Moncayo

Guthrie, Oklahoma
Reviewed 29 July 2016

This hotel had 1/2 dozen roses, a bottle of champagne on the jacuzzi tub and a hand written card from the staff congratulating us on our 18th wedding anniversary. Great hotel and walking distance to the shops!

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Helpful?
Thank justinj747
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

On behalf of the entire team at Hampton Inn & Suites Allen, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Sincerely, Andres Moncayo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hampton Inn & Suites Dallas/Allen has 103 clean & comfortable rooms within walking distance of the Allen Premium Outlets Mall and less than 2 blocks from the Villages of Allen & Fairview! We are visible from I-75, and easily accessible, whether you are coming from the North, South, East or West! ... more   less 

Additional Information about Hampton Inn and Suites - Dallas Allen

Address: 830 W Stacy Rd, Allen, TX 75013-4811
Region: United States > Texas > Allen
Price Range: ₹ 5,926 - ₹ 10,693 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites - Dallas Allen 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hampton Inn And Suites- Dallas Allen Hotel Allen
Hampton Inn Allen
Allen Hampton Inn
Hotel Style:
#2 Romantic Hotel in Allen
#2 Family Hotel in Allen
#3 Business Hotel in Allen
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites - Dallas Allen staff and other travellers.
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Questions? Get answers from Hampton Inn and Suites - Dallas Allen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We looked over the outlet rather than the main road. it was very quiet.”
 of 5 bubbles katalinbrisbane, 26 Nov 2016 | Read review
“Suites are a bit more but have a LOT more room- just pay the difference, you will regret not paying it later.”
 of 5 bubbles 663dawnn, 30 Aug 2016 | Read review
“Book a king room for the extra room .”
 of 5 bubbles biscotti2, 2 Aug 2016 | Read review
“Ask for a quieter floor if possible.”
 of 5 bubbles stephaniehC4093WT, 31 Dec 2015 | Read review
“Stay away and find a hotel with a good management team”
 of 5 bubbles MBinTexas, 13 Dec 2015 | Read review
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