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All reviewscovered parkingrestaurant stafflarge hotelweight roomcommon areaspool area isper nightfree shuttlecomfortable roombit datedbusiness centerstaff was friendlyking bedplenty of parkingbusiness tripfitness centergreat customer service
L O V E this Crowne Plaza hotel!
Breakfast buffet and wait staff are superb. All accommodations were top notch having a clean quiet hotel, fun pool and workout equip, all accessible.
Front desk staff were friendly and welcoming.More
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded yesterday
Thank you for your kind words. Mother-daughter time is so special and we couldn’t be happier you chose Crowne Plaza Dallas Near Galleria-Addison to make memories together. Thank you for recognizing our clean, comfortable rooms and friendly staff. We enjoyed your visit and can’t wait...More
Stayed here for 1 night and was pleasantly surprised to find that our accommodation was upgraded to a suite. We got in early as we had a day a six flags over Texas and hotel front desk was gladly able to give us our room...More
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 4 weeks ago
What a lovely surprise to get an upgrade when you weren’t expecting it! It was our pleasure, and I’m happy to hear that you enjoyed your stay with us and were so pleased with our location. Our location is really convenient for visiting the park,...More
Spent a night there recently. While obviously not a 5 star property there were reasons it was at least a 4 star.
Most notably a marvelous young woman, Asher, at the front desk, made check in and the short stay very enjoyable. Her friendly, professional...More
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 5 days ago
Thank you, Glenn. Your review is very much appreciated. Asher truly is a wonderful asset to our team at the Crowne Plaza Dallas Near Galleria-Addison and we’re happy she made you feel welcome during your visit. We’ll share your kind words with her. We’re pleased...More
Booked on Priceline by bid. Listed as 4 Star, but certainly more like 3 Star business class hotel. Needs some investment as the common areas are dated. The room and amenities were sufficient for the last minute stay. Bid price was less than $60. Free...More
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 1 week ago
Thank you. Your feedback is very valuable to us. We hope you found your room and the rest of the property clean and comfortable. We have passed on your feedback to our team as we’re always looking for ways to better accommodate our guests. Please...More
My husband and I stayed at the hotel for four nights last week, for a conference. The hotel itself is nice enough, though older. What upset me were two things: 1) Our coffee cups were not washed but were merely wiped out with a dirty...More
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 27 April 2018
Thank you for taking the time to share your feedback with us. Please know that the care of our guests is always a priority, and we want everyone who stays here to have the best experience possible. I am sincerely sorry to hear of what...More