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Hawthorn Suites by Wyndham Addison Galleria

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#13 of 21 Hotels in Addison
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Hawthorn Suites by Wyndham Addison Galleria
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340 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Addison Galleria
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Showing 340: English reviews
Lubbock
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 April 2015

My last and only Hawthorn Suites stay just a few miles away featured suites much like a small one-bedroom apartment and a large interior courtyard with pool for relaxation. This property jams all into such a small space that the rooms are quite small, I've had larger rooms in non-suite hotels. Outdoor space is a concrete area with pool and... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank RobertLubbock
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Robert Luubbock thank you for taking the time for writing a review. We are unable to do anything about the size of the hotel or the pool area however we do have ice makers in the freezers in the room. We also offer a big ice machine on the first floor for our guests also. We hope you will try... More 

1 review
Reviewed 21 April 2015

Everything was fine. Breakfast was not up to what I expected from Wyndham. The breakfast items were barely warm, unless you made a waffle or toast. There was no ketchup. The apple juice tasted watered down. The plastic fork couldn't cut through the sausage patty.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Glenna S
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Glenna S we appreciate your feedback. We are working on the breakfast to improve it. We have added ketchup and made the warming trays a little warmer. We are happy that other than this you stay was fine. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2015 via mobile

My only complaints are that the beds are entirely too hard/creaky. It also stinks of stale cigarettes . It kinda smells like an old ladies house who chain smokes. The breakfast was nice though and it was cheap so I guess we can't complain too much. My back and shoulders just really hurt from the bed being so stiff and... More 

Helpful?
Thank Kayleigh C
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Kayleigh C thank you for your review. We are a non smoking hotel and try our best to keep smoke out, but some time guests do smoke in the rooms. If you would of let us know we could of moved you to another room. We just got new beds throughout the whole hotel this year and I'm sorry they... More 

East Lansing
1 review
Reviewed 19 April 2015

The hotel is a bit dated feeling overall. Free Wifi was available, but no Ethernet in room. There is a private airport across the street so it can be noisy when planes takeoff/land, but it didn't wake me up at night. The bedding was clean, and the bed was comfortable. The shampoo/conditioner they provided was good quality. The queen bedroom... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Jason B
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Jason B We thank you for staying with us. We have added ketchup packets to our breakfast now and have always had orange and apple juice on our breakfast. I hope you do come see us again when you are in town More 

Lubbock, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 April 2015 via mobile

We arrived at 6am in the morning expecting a place to rest for a few hours then go. During check in the night audit was at the back the entire time. Waited at the front desk for 20mins calling out until he came up. He seemed like he did not know what he was doing during check in. Expecting to... More 

Helpful?
Thank Alexander L
SafeHeaven, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Alexander, We are sorry to hear that your stay did not meet expectations. We strive to provide each of our guests with outstanding service, and unfortunately, we were unable to do that for you. Your expectation was unreachable as we are extended stay hotel and we do not offer day use room. You were clearly informed up front at... More 

Travellers are raving about these Addison hotels

A TripAdvisor Member
Reviewed 26 March 2015

TV remote did not work upon arrival on Sun. reported immediately. Manager checked ut and stated it would be fixed next day (Mon) wasn't. Tuesday entire tv didn't work was checked again after they said they fixed it and it didn't work. They checked again Monday afternoon and said they would replace tv on Wedneday morning. It wasn't replaced until... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank A TripAdvisor Member
SafeHeaven, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Shannon, We are sorry to hear that your stay did not meet expectations. We strive to provide each of our guests with outstanding service. Your room had two TV and both were working but issue was remote and we provided new remote which was not same brand. We replaced TV per your request as you did not like new... More 

Hope Mills, North Carolina
1 review
Reviewed 26 March 2015

The value, location, and comfort of the hotel totally meet my standards for a long term stay. I would stay at this Hawthorn Suites by Wyndham. The staff and the manager were friendly, helpful and professional.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Micheal B
SafeHeaven, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Micheal B, It was a pleasure to have you stay with us here Mr. Browne. We are glad that you enjoyed your time with us and appreciate you taking the time to review our hotel. We look forward to seeing you again if you return to the Addison area! General Manager More 

cisco, tx
1 review
Reviewed 24 March 2015

We were only actually in the room for maybe 4 hours between a late girls night and early morning conference the next day. Mattress was a little harder than I am used to but other than that, great location, room, rate and friendly staff. Even though we didn't use it, the full kitchen was awesome lol

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Michelle P
SafeHeaven, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Michelle P Thank you for such a fantastic review! We are happy to hear that you enjoyed our location and staff. We will absolutely pass your kind words onto our staff. We look forward to serving you again! General Manager More 

1 review
Reviewed 20 March 2015

I was going to mention the employees names, but no need to..every single employee was extremely kind and made mutt wife and I feel at home. We stayed at this hotel for almost a month and had no complaints what so ever. The front desk, the cleaning crew, maintenance, and manager all did a wonderful job meeting our every need.... More 

Helpful?
Thank guitarfmo
SafeHeaven, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Guitarfmo, Wow! Thank you for your kind words! We strive to ensure our guests are satisfied and taken cared of while staying with us here in Addison. Your remarks encourage our staff to do their best. We greatly appreciate you taking the time to review our property and look forward to your next stay with us! General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
All-suite extended stay hotel offering extended comfort at an affordable price. Guest rooms are large and comfortable, and all suites have a full kitchen. The hotel is located in the heart of Addison's 170+ restaurants. The hotel is walking distance to several restaurants including Outback Steakhouse & Texas de Brazil. Addison Airport is right around the corner. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Addison Galleria

Address: 15200 Addison Rd, Addison, TX 75001 (Formerly Addison Galeria Hotel)
Region: United States > Texas > Addison
Price Range: ₹ 5,130 - ₹ 7,592 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Addison Galleria 2.5*
Number of rooms: 70
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Also Known As:
Hawthorn Suites By Wyndham Hotel Addison
Hawthorn Suites Addison
Best Western Addison
Addison Best Western
Hawthorn Suites Galleria Area
Hotel Style:
#1 Green Hotel in Addison
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Addison Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer second or third floor rooms, away from laundry, icemaker, and elevators”
 of 5 bubbles 409Bluerose, 10 Jun 2016 | Read review
“We have stayed on the upper floor, as well as the bottom floor, and noise level did not differ! QUIET place!!”
 of 5 bubbles A2294RJlisab, 8 Feb 2016 | Read review
“First floor”
 of 5 bubbles jayhawkgrant, 27 Jul 2015 | Read review
“Choose a room that is located right inside as it's quieter.”
 of 5 bubbles yetay11, 17 Jan 2015 | Read review
“Ask for a room facing the road - otherwise you may find that your view is the brick wall from the neighbouring building!”
 of 5 bubbles 693alliec, 1 Jan 2015 | Read review
5 of 5
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