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Hawthorn Suites by Wyndham Addison Galleria

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#12 of 21 Hotels in Addison
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350 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Addison Galleria
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Showing 350: English reviews
CALABASH
Reviewed 25 July 2015

Enjoyed the size of the suite...comfortable...the hot/cold breakfast buffet was satisfying for the value. :)

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Barbara F
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Barbara F, We are thrilled you and your family stayed with us. We are always happy to have our guests take the time to give us a review as you have. We hope to see you again soon.

Reviewed 25 July 2015

Rooms were not as clean as they should be: bugs (dead and alive), pieces of broken glass under the fridge, hair in the bathtub, and a really old carpet. The condition of the pool is very different from the pictures you see in the hotel's web page, with some tiles missing. The complimentary free breakfast is awesome though, with a...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Francesc Q
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Francesc Q, We have spoken with the housekeeping staff to make sure the rooms are cleaned properly everyday. We are looking into the tile issue in the pool . We are happy you enjoyed the breakfast and hope to have you stay with us again in the future.

Houston, Texas
Reviewed 20 July 2015

I was not pleased, as this Hawthorn Suites did not seem up to the same level as others I have visited. The entry looked more like a side door from the outside. The Lobby was clean and not uncommon from others. The elevator smelled like old tortillas, and the 2nd floor dank and musty. The room had an over abundance...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
2Thank rtm-hou
South Bound Brook, New Jersey
Reviewed 12 July 2015

There is a distinct odor in the rooms, hallways, and elevator. Very similar to what is found in basements, musty and damp. Kind of dark ambience all over. Need to switch up to bright bulbs throughout the hotel. The combination of the odor and dim environment just gives off a gloomy feel.

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Elsie R
San Antonio, Texas
Reviewed 10 July 2015

The price is why I stay here. I am in the area every week and on a budget. Rooms are worn and clean enough. During my last stay the kitchen area was not clean and the frig had food stains. One very nice and helpful front desk clerk - she's awesome.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank dawnr576
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dawnr576, We are pleased to see you stay with us when you are in the area. We have spoken with Housekeeping about the kitchen not being cleaned properly. We will see you next time .

Natchez
Reviewed 8 July 2015 via mobile

This hotel is conveniently located to many restaurants and shopping. The room was clean however there was a mild smoke smell in the bathroom. The bed was a B in comfort. The bedroom space was tight. The hotel staff was helpful and the maid service was very thorough. We used the exercise room everyday. It was adequate. The breakfast was...

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Helpful?
Thank Nash D
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Nash D, We appreciate the time you took from your day to review us. We are happy you had a nice experience during your stay. Hope to see you again soon.

Addison, Illinois
Reviewed 8 July 2015

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank 583brittneyd
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dallas, Texas
Reviewed 7 July 2015

Service was incredible. Staff was is the only reason I am not asking for my money back. The room ok.... the pool Was a huge disaster ugly falling apart pieces of the tile were all over the bottom. I jumped into what i thought (based on the plaques) was 5 feet deep was actually 2.5 feet. I hurt the left...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank kevinsC375FS
Lewisville, Texas
Reviewed 6 July 2015

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank joannp599
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Albuquerque, New Mexico
Reviewed 3 July 2015

The room was OK - exhaust fan in bathroom is extremely noisy. Light and fan are on one switch - no option to leave fan off:/ Rooms with kitchenettes should have coffee makers - not the single serve coffee furnished by hotel.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
1Thank glenndak
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Glenndak, We have spoken to maintenance about the fans in the bathrooms. We also do have single cup coffee pots in each kitchen in the hotel. Thanks for the review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
All-suite extended stay hotel offering extended comfort at an affordable price. Guest rooms are large and comfortable, and all suites have a full kitchen. The hotel is located in the heart of Addison's 170+ restaurants. The hotel is walking distance to several restaurants including Outback Steakhouse & Texas de Brazil. Addison Airport is right around the corner. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Addison Galleria

Address: 15200 Addison Rd, Addison, TX 75001 (Formerly Addison Galeria Hotel)
Region: United States > Texas > Addison
Price Range: ₹ 5,803 - ₹ 7,374 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Addison Galleria 2.5*
Number of rooms: 70
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Also Known As:
Hawthorn Suites By Wyndham Hotel Addison
Hawthorn Suites Addison
Best Western Addison
Addison Best Western
Hawthorn Suites Galleria Area
Hotel Style:
#1 Green Hotel in Addison
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Addison Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is limited. We had a large truck and the parking stall was a tight fit.”
 of 5 bubbles 99patw, 4 Dec 2016 | Read review
“I prefer second or third floor rooms, away from laundry, icemaker, and elevators”
 of 5 bubbles 409Bluerose, 10 Jun 2016 | Read review
“We have stayed on the upper floor, as well as the bottom floor, and noise level did not differ! QUIET place!!”
 of 5 bubbles A2294RJlisab, 8 Feb 2016 | Read review
“First floor”
 of 5 bubbles jayhawkgrant, 27 Jul 2015 | Read review
“Choose a room that is located right inside as it's quieter.”
 of 5 bubbles yetay11, 17 Jan 2015 | Read review
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