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BEST WESTERN PLUS Addison Galleria Hotel

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353 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Addison Galleria Hotel
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Showing 343: English reviews
Hillsboro, OR, United States
2 reviews
Reviewed 27 April 2016

The staff were courteous and helpful and the hotel was clean, comfortable, and quiet. I really like having breakfast available which saves me time in having to find a place to eat. They did recommend dinner options that turned out to be wonderful.

Review collected in partnership with Best Western

Helpful?
Thank Teri B
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for taking the time to share your thoughts about your stay. We are completely thrilled you enjoyed the hotel and our location. Hope we will see you again soon so that we can give you more great recommendations! More 

Los Angeles, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 April 2016

Super dim lighting, incompetent staff, front desk button didn't work, you could hear everything going on. The location is the only reason I stayed here. If you're looking for a good location and not much else, stay here.

Helpful?
Thank Ashley M
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for your review and our apology that our service felt impersonal during your stay with us. It is important for us to hear from the guests point of view, how their experience was. Your review will be shown to each and every staff at the hotel and we will work on improving. I hope you had a fabulous... More 

Reno, United States
1 review
Reviewed 22 April 2016

The location was the main point for staying here, never been to Dallas. Easy to get to but not too close to the freeway. The hotel is clean and staff is good. Many restaurants near by, Whole Foods, and other stores. Free breakfast wasn't great, there are better breakfast options just a block away.

Review collected in partnership with Best Western

Helpful?
Thank Robert K
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thanks for taking the time to share your observations. I hope you had a fabulous Addison/North Dallas experience and glad your room and staff experience at the hotel were exceptional. Breakfast is something we currently are improving over time and look forward to a large variety of breakfast options for our guests to choose... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2016 via mobile

If you are with family as i was the Presidential suite is the room to get! The bedroom and living room had plenty of space. The staff was both friendly and helpful. Its close to anything you want in dallas. Lots of near by restaurants and a short drive to the American airlines center to catch an NBA game. Great... More 

Helpful?
Thank Bobby F
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for the five star review. I'm glad you loved our fabulous location and I'm glad that your Presidential suite experience was wonderful. We look forward to the pleasure of your next visit to the wonderful DFW. More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 April 2016 via mobile

The room smell bad, asked if they have better room they say all rooms are the same only we can do is to come and spray refreshing your room. Stuff it's nice, but unfortunately they have to work in the place like this. Definitely overpriced. Won't recommend this hotel.

Helpful?
Thank Buben25
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for staying with us and I'm very sorry to hear that your visit was not what any of us had hoped it would be. We do appreciate you sharing your open and honest feedback and I hope that your time in Addison/North Dallas was fabulous. There is never an excuse for renting out a room with a foul... More 

Waco, United States
2 reviews
Reviewed 18 April 2016

Very convenient location! Staff very nice and the complimentary breakfast is a full breakfast very nice! Not over priced and the staff make sure that you are taken care of and that you have what you need.

Review collected in partnership with Best Western

Helpful?
Thank FerLandra W
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for your thoughtful review. Your kind comments and feedback are most appreciated. We hope your Addison/North Dallas adventure was fabulous and again, thank you very much for the wonderful comments. We hope to have the pleasure of serving you again soon. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 April 2016 via mobile

This trip was part of a retreat for 7 of my resident assistants from the university I work at. Everything about the hotel was great. The guy running the front desk, Matt, was incredibly helpful and very kind. Beds were comfy. Hot tub was great. Pool was pretty cold. Breakfast had a pretty big variety. Down sides: 1. Rooms were... More 

Helpful?
Thank mattbarr3b
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for your review. I appreciate the details you provided especially on your interaction with Matt. He is a long time employee with our company and is as genuine and kind as they come. We hope you will stay with us again in the near future. Please e-mail me directly when you have plans to return so I can... More 

La Vernia
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 April 2016

We have stayed here many times. It is convenient to the activities we engage in and the rate is always good. Service is always good. We visit family in the area often and usually stay at the Best Western in Addison. The hotel is close to many restaurants and the Dallas Tollway.

Review collected in partnership with Best Western

Helpful?
Thank Jerry G
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for the loyalty and thank you for the great review. We appreciate your kind comments and hope your times in Dallas is as wonderful, if not better, as the next. We look forward to serving you again soon next time your in town to visit family! More 

Leander
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2016

You truly need to get rid of the instant coffee an go to fresh brewed. Other than the coffee the room is very comfortable as is the rest of the hotel. The hotel location is great with numerous excellent restaurants within walking distance.

Review collected in partnership with Best Western

Helpful?
Thank Karen H
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for the fabulous 5 star review! While we do have instant coffee in the lobby area for the pleasure of our friends and guests, there is also a coffee maker in each and every room that brews fresh coffee in a matter of minutes! We are all very happy to hear that we were everything you expected and... More 

Colorado Springs, Colorado
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 April 2016 via mobile

A very nice. Clean place. Hottub was great too. Hot and strong bubbles. . Clean rooms. Good breakfast. .... pool was refreshing. Quite hallways. . Kid don't have much to do here. No kid pool. But exercise room was ok too.. everything worked just fine. Great price. Friendly staff as well

Helpful?
Thank Cheryl P
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for the five star review. We're glad that you had a wonderful Best Western Plus Addison Galleria experience and I'm glad to hear that our team made sure you were well cared for during your stay. We hope to see you again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The ALL-NEW Best Western Plus-Addison Galleria Hotel is located in the heart of Addison-North Dallas, only minutes from the famous Dallas Galleria and North Park Mall. Major attractions are Cavanaugh Flight Museum, Cotton Bowl - Fair Park, Dallas Convention Center and Addison entertainment district with over 175 restaurants in the area. Business travelers will find this location convenient to major corporate offices in the Addison and North Dallas, Addison Airport. We offers comfortable rooms with microwaves, refrigerator, Complimentary Deluxe Breakfast, internet, business center and after a long day you can enjoy our outside pool. We welcome all church and sports groups and family reunions with over 40 rooms with double queen beds and only minutes away from Frisco, Plano and Carrollton where most of the tournaments are being played. All new beddings, flat panel TV's with HD channels. Many enjoyable venues within walking distance. ... more   less 

Additional Information about BEST WESTERN PLUS Addison Galleria Hotel

Address: 14975 Landmark Boulevard, Addison, TX 75254-6709 (Formerly Comfort Inn by the Galleria)
Region: United States > Texas > Addison
Price Range: ₹ 5,346 - ₹ 6,580 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Addison Galleria Hotel 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Comfort Inn Fort Worth
Dallas Comfort Inn
Hotel Style:
#2 Best Value Hotel in Addison
#9 Family Hotel in Addison
#10 Business Hotel in Addison
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Addison Galleria Hotel staff and other travellers.
3 questions
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over a year ago
Fox River Grove

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Questions? Get answers from BEST WESTERN PLUS Addison Galleria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to book a room with a Jacuzzi in it.”
 of 5 bubbles John1516, 2 Nov 2016 | Read review
“take something to spray for bed bugs”
 of 5 bubbles 883lynettet, 11 Oct 2016 | Read review
“Ask to stay in the back and upstairs, you can park your car around back and keep watch on it.”
 of 5 bubbles 367owenm, 9 May 2016 | Read review
“Parking surrounds the hotel so if you get rooms near one of the stairwells it provides easy access to your car.”
 of 5 bubbles IkoIkoIko, 4 Apr 2016 | Read review
“Ask to be lodged in an inner hall, away from vending machines.”
 of 5 bubbles Irishlandscape, 20 Mar 2016 | Read review
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