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Hilton Garden Inn Dallas/Addison

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Hilton Garden Inn Dallas\/Addison
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453 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Springdale, Arkansas
Reviewed 3 days ago NEW

This last visit my family and I had was a wonderful visit. We had a great time and the customer service at this hotel was outstanding! Sandra and Gary treated us well! We will definitely be coming back very soon!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank KelseyDenae
Villingen-Schwenningen, Germany
Reviewed 6 days ago NEW

We stayed at the Hilton Garden Inn 6 nights on a vacation trip over New Year. What we liked + Very friendly staff + Very convenient beds for a great sleep + Good atmosphere in the hotel with rather low noises from other people in the hotel + Large, free parking space + Free WiFi + Plenty bars and restaurants...

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Helpful?
Thank teaki78089
Management response:

Dear Guest, I would like to thank you for taking the time to give your feedback in regards to recent stay with us. I am happy to hear that everything with your stay went well with the exception of the old Sam's club being torn down recently. I will share your comments with the staff. We all value your opinion...

Austin, Texas
Reviewed 1 week ago

I hope you do not talk to Carmen at the front desk. I booked the room over the phone about 1 hr ago and was given a certain rate. Then I looked online 1 hr later and the rate was lower. I asked Carmen if she could adjust the rate. She flat out told me NO. I am an Hilton...

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Helpful?
Thank LPSAUSTIN
Management response:

Dear Guest, I am sorry to hear about the experience that you had when making your reservations. I would like to discuss this in more detail with you. Please email me directly so that we can discuss this issue in further detail. Sincerely, Sandra Catherwood Operations Manager sandra.catherwood@hilton.com

Fort Worth, Texas
Reviewed 4 weeks ago

Sandra and Carmen greeted me with a warm welcome. The staff was great and the gentleman at breakfast was amazing. He was the only working the whole entire breakfast area. The hotel is located close to restaurants and not too far from the Galleria. The room was clean but the beds were hard and uncomfortable. I tried to switch the...

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Helpful?
Thank RinSunPhom
Management response:

Dear Guest, Thank you for taking the time to share your experience with us! It pleases me that you found your stay to your liking and that you felt welcome! We look forward to seeing you on your next visit. Sincerely, Sandra Catherwood Operations Manager Sandra.catherwood@Hilton.com

Austin, Texas
Reviewed 4 weeks ago

We were in town for my nieces wedding. We had a total of 8 rooms. None of our party complained about their stay. The hotel staff was friendly and the hotel looked great. The king room had a mini fridge at coffee pot. Note breakfast is not included in your nightly rate. I believe it was $10.95.

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Helpful?
Thank DCochranAustin_Texas
Management response:

Dear Guest, Thank You for taking the time to share your experience about your stay with us. It pleases me that you found the Hotel and the Staff to your liking. I will definitely share this with our Staff members, this will make their day. Again thank you and we look forward to your future stay. Sincerely, Sandra Catherwood Operations...

Reviewed 5 weeks ago

Excellent! A helpful staff that went out of their way to make sure I had a great experience. Great room, too. I was worried when I found my room right next to the elevator, but it wasn't even close to being a problem. The bed was very comfortable and the chair at the desk was perfect. I wish my office...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 666damieng
Management response:

Dear Guest, Thank You for taking the time to share your experience about your stay with us. It pleases me that you found the Hotel and the Staff to your liking. I will definitely share this with our Staff members, this will make their day. Again thank you and we look forward to your future stay. Sincerely, Sandra Catherwood Operations...

Choctaw, Oklahoma
Reviewed 13 December 2016 via mobile

The staff were extremely nice & helpful. The room with a king size bed was clean & quite and had all of the expected toiletries. The biggest reason I gave a 4 star was the fact that hotels in the same price range have complimentary breakfast buffet but this one does not. It did have a buffet that was $11...

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Helpful?
Thank Noodle519
Management response:

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our...

Reviewed 8 December 2016

The hotel was clean and nice and the staff was very cordial. The only problem was the beds were rock hard. The breakfast had a nice variety and the attendant was very helpful. The hotel was a bit hard to find. It is not located on Belt Line but on a side area behind other businesses. There is only a...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R2621RHjudym
Management response:

Dear Guest, Thank you for sharing your experience with us, I am happy that you enjoyed your stay with us at the Hilton Garden Inn. I will share your response with the staff. I do apologize about the bed, I will share that with the maintenance department and have them take a look at it. Again thank you for your...

Cedar Park, Texas
Reviewed 8 December 2016 via mobile

Did a one night at what is an extended stay place. Room was great for the most part (bed was big enough to keep the door from opening all the way) with a nice living room and kitchen. Down side is that after hours you can't get housekeeping services to switch out down for non- down pillows, which can be...

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Helpful?
Thank Barry S
Management response:

Dear Guest, Thank you for taking the time to share your experience with us. It pleases me that you enjoyed your stay. I do apologize that we do not have over night housekeeping, if you do stay with us in the future please let me know directly of your specific needs and I will see to it that we put...

Sealy, Texas
Reviewed 6 December 2016

We have stayed at this hotel on several different occasions. It's close to some great restaurants and local sites and easy to get to uptown area of Dallas. Rooms are clean and excellent customer service with a friendly staff.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Utmom77441
Management response:

Dear Guest, Thank you for taking the time to share your experience with us. It pleases me that you enjoyed your stay and that our staff was accommodating. We look forward to your return in the future. Sincerely, Sandra Catherwood Operations Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our Hilton Garden Inn Addison hotel located near the Galleria Mall, twenty minutes from downtown Dallas. If you are traveling to Dallas on business, enjoy the convenient location minutes from corporate offices including Mary Kay and Pizza Hut, just twenty minutes from DFW Airport. Our hotel is your office on the road with complimentary WiFi, a 24-hour business center, and ample work space in guest rooms equipped with large desks and ergonomic Mirra by Herman Miller® chairs. If you’re visiting Dallas on a shopping excursion, our Addison, TX hotel is less than 2 ½ miles from the famous Galleria Mall. Internationally known specialty stores including Nordstrom, Saks Fifth Avenue, Tiffany & Co. and Sephora surround the renowned Ice Skating Center. ... more   less 

Additional Information about Hilton Garden Inn Dallas/Addison

Address: 4090 Belt Line Rd., Addison, TX 75001
Region: United States > Texas > Addison
Price Range: ₹ 6,604 - ₹ 14,978 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas/Addison 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Hilton Garden Inn Addison Hotel Addison
Hilton Addison
Hotel Style:
#3 Family Hotel in Addison
#5 Business Hotel in Addison
#5 Romantic Hotel in Addison
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Dallas/Addison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is best”
 of 5 bubbles DCochranAustin_Texas, 20 Dec 2016 | Read review
“Third floor corner room was nice and quiet.”
 of 5 bubbles elm0115, 14 Nov 2016 | Read review
“The higher the floor the better”
 of 5 bubbles DivaTravler11, 12 Aug 2016 | Read review
“Choose top floor.”
 of 5 bubbles BillM551, 3 Jul 2016 | Read review
“We had a room in the back, very quiet.”
 of 5 bubbles Williamses, 15 Jun 2015 | Read review
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