Quality Suites Addison-Dallas

Quality Suites Addison-Dallas

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Avg. ₹6,496 /night, 2/9 - 2/10
₹8,779
per night
₹7,331
per night
₹5,882
per night

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About

#13 of 20 hotels in Addison
4.4 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.0 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.2 of 5 bubbles
Sleep Quality

Looking for a place to stay in Addison? Then look no further than Quality Suites North / Galleria, a family-friendly hotel that brings the best of Addison to your doorstep.

The rooms offer a flat screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

In addition, as a valued Quality Suites North / Galleria guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

While in Addison, you may want to check out some of the restaurants that are a short walk away from Quality Suites North / Galleria, including Texas de Brazil (0.3 mi), La Madeleine (1.0 mi), and Chamberlain's Steak and Chop House (1.2 mi).

Addison is also known for some great parks, including Addison Circle Park, Vitruvian Park, and Bosque Park, which are not too far from Quality Suites North / Galleria.

We’re sure you’ll enjoy your stay at Quality Suites North / Galleria as you experience everything Addison has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Telephone
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
Hotel links

Location

4555 Belt Line Rd, Addison, TX 75001-4516
3.5
3.5 of 5 bubbles273 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Quality Suites Addison-Dallas has earned praise particularly for its attentive staff, who are often described as friendly and efficient. Guests appreciate the hotel's amenities, with a special nod to the comfortable rooms, inviting indoor pool, and the breakfast variety. Opinions on the rooms vary, however; some guests commend their spaciousness and modern features, while others have encountered maintenance problems and cleanliness shortfalls. The hotel's value proposition receives mixed reviews, with some travelers finding it affordable yet others cautioning about inconsistent quality and extra charges.
Rooms
Spacious
Value
Affordable
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory

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Detailed Reviews
RuthHarri wrote a review Jul 2020
Mount Morris, Michigan
4.0 of 5 bubbles
Hotel wasn't right off the expressway, but was easy to get to. It was clean, the staff nice, beds were comfortable. We all were able to enjoy the pool. Disappointed about having to purchase breakfast somewhere else when we thought that they were serving it at the hotel. When asked about it we were told that hotels weren't serving breakfast, but when myself and another staff stated that some hitels were, gentleman stated that it was too much work and he wasn't doing all of that. But overall, nice stay!
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Other at Quality Suites Addison-Dallas
Responded 22 Jul 2020
RuthHarri , Thank you for understanding that we have no breakfast during these times. We are trying our best to minimize social contact among people for the safety of all our client. We will surely have our free breakfast when things go back to normal. I hope that this will not deter you from enjoying our accommodations and services in the future.
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Cricket M wrote a review Feb 2024
3.0 of 5 bubbles
I would stay there again, because the price was unbeatable for the quality .
The only issue was the couch. It was in very bad shape. You couldn’t set on it without sinking in. But the rest of the room was great. Lots of amenities. Large rooms and decent beds.
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Suites Addison-Dallas
Responded 20 Feb 2024
Hi 958cricketm, Thank you for your review and for choosing to stay with us. We're thrilled to hear that you found our hotel to offer unbeatable value for the quality provided. We appreciate your feedback regarding the condition of the couch in your room. Your comments are important to us, and we apologize for any inconvenience this may have caused during your stay. We will certainly address this issue with our maintenance team to ensure improvements are made. We're delighted that you enjoyed the other aspects of your stay, including the amenities, spacious rooms, and comfortable beds. Providing a positive experience for our guests is our top priority, and we're glad to hear that we succeeded in many areas. Thank you for your understanding and for giving us the opportunity to improve. We look forward to welcoming you back for another enjoyable stay in the future.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Margie P wrote a review Nov 2023
4.0 of 5 bubbles
I had a good experience. I needed a room for the night and they had one at my price. The hotel is older and can use a remodel but my room was clean and the bed was comfortable. Those pillows were great. As a single woman I felt safe at this hotel. If I have to go back to Dallas I will definitely stay here again. I totally recommend it.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Suites Addison-Dallas
Responded 23 Nov 2023
Dear 562margiep, Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the safe ambiance that we can provide to our guests and glad to hear that you liked the pillows. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. Thank you for your recommendation and we look forward to hosting you again in the future!
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Majesty B wrote a review Sept 2024
Broken Arrow, Oklahoma
2.0 of 5 bubbles
It was ok for the price at the time $56 but the rate is going up on weekends and it’s not worth the raised rate. The floors (carpet) was dirty, I dont believe they vacuum the floors much if so it’s probably once a week or until it’s close to the weekend if at all. The tub was backed up, the walls have spots and stains the carpet was had sticky patch by the refrigerator. Again these quality in an aren’t quality. It’s getting to the point where I’ve caught on to the patterns here these slumlords have cornered the market. If you’re not paying high dollar your likely going to get the kind of hotel you don’t want to be and where the traditional staff and customer service is out of the door
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Date of stay: September 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Suites Addison-Dallas
Responded 20 Sept 2024
Dear majboone, Thank you for taking the time to share your feedback. I sincerely apologize for the issues you experienced during your stay, especially with the cleanliness of the room and the condition of the facilities. This is not the standard we strive to provide, and your comments have been shared with our housekeeping and maintenance teams for immediate attention. We understand your concerns about the rates, and we will review your feedback to ensure we are offering the best possible value to all our guests. Your experience is important to us, and we appreciate your honesty. If you’d like to discuss this further, please don’t hesitate to reach out to us directly. We hope to have the opportunity to improve your impression in the future.
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coachpc wrote a review Apr 2024
Canton, Texas
+1
1.0 of 5 bubbles
1st off, make sure you don't just read this review and the next few. I'm pretty sure the owners have written several so you don't see the bad.....scroll down.
I tried to find some good, but let's face it...there just really wasn't much. The bed seemed clean and was comfortable. I thought the bathroom was clean until I took a shower. The back ledge of the tub had little black hairs all over it (see pic). And from there, it is only bad and horrible. The stairway was so dirty and there were plates with left over food in the corner of our floor. When it was still there the next day, I took a picture. The outside door by the stairs was proped open with a rock. I closed it twice just to find it again, all day and then again the next morning. The furniture was old and falling apart, one cushion on our couch was a completely different color. The upholstery bench was covered in stains. The TVs maybe had very basic cable if you could find any channels that got a signal. Honestly this place is just nasty.
The breakfast was the bare minimum, but hey, it's free right. They had a waffle station, scrambled eggs (no meat), wheat and white bread, some cereal with milk, a bowl of Bananas, and a few yogurts. That was it. I was ok til I scooped eggs from the bottom of the pan and the bottom side was grey and blueish in color. I just ate a waffle.
One more thing, they put a $100 charge on your credit card for "incidentals." They will credit you 2 to 3 days after you check out. However, my favorite was the sign on the luggage cart that said if you don't return in 10 minutes, they will charge you $100. I am pretty sure this guy owns the Comfort Inn on the south side of Addison also. We stayed there twice over the last 2 years and some of the same stuff, just not so dirty. We said we would never stay there again, so we tried this one. Never again.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Avoid this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Suites Addison-Dallas
Responded 19 Apr 2024
Dear coachpc, Thank you for sharing your feedback with us, and we apologize for the experience you had during your stay. We take guest feedback seriously and are disappointed to hear that we did not meet your expectations. We sincerely apologize for the cleanliness issues you encountered in your room and throughout the property. This is not reflective of our standards, and we are addressing these concerns with our housekeeping and maintenance teams to ensure improvements are made immediately. Regarding the breakfast experience, we apologize for any inconvenience caused. We appreciate your feedback about the food quality and selection, and we will use this information to make necessary adjustments to enhance our offerings. As for the incidental hold on your credit card, we understand your concern. Please know that this is a standard procedure to cover any potential incidentals during your stay, and the hold is released promptly after checkout. We apologize if this was not clearly communicated to you. We value your feedback and will use it constructively to improve our services and facilities. Your comfort and satisfaction are important to us, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.
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Stay16131479406 wrote a review Nov 2023
5.0 of 5 bubbles
Great customer service and clean awesome rooms. Yummy breakfast. Safe parking lot environment. Fun indoor swimming experience. That's all I have to say. Ice machine was easily accessible to all guest
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Suites Addison-Dallas
Responded 29 Nov 2023
Hi Stay16131479406, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our breakfast and amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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yong c wrote a review Feb 2024
5.0 of 5 bubbles
this hotel is located near Addison airport, having suite furnished stay. The hotel has a friendly and helpful attitude. It has new wood floor which makes the room fresh looking and airflow. i can get extra towels when i need them. and i can purchase soft drinks from the front desk. there are many tasty and above average cooking restaurants near the hotel. i recommend this hotel among the many Choice hotels.
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Date of stay: February 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Suites Addison-Dallas
Responded 13 Feb 2024
Hi youngc506, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our hotel near the airport. It's wonderful to hear that you found our staff to be friendly and helpful, our convenient location, and enjoyed the fresh look and airflow provided by our new wood floors in the suites. Providing exceptional service to our guests is our top priority, and we're glad we could meet your expectations. Additionally, we're happy to hear that our hotel amenities, such as extra towels and soft drinks available for purchase at the front desk, added to your comfort during your stay. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon!
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Jim R wrote a review Nov 2024
5.0 of 5 bubbles
this hotel is great for people who are on low income. met a girl at the texas shape waffle breakfast, she asked for a cigarette and a few dollars. i helped her out. alot of homeless people hang out there. both doors on the sides of hotel are open . you can drink beer and smoke in the pool area which is Awesome. Staff was friendly. i told them Welcome to America. rooms come with different smells, sounds, and bugs. you never know who you might meet. one girl knocked on my door after midnight looking for a party. wow, great location.
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Date of stay: November 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: smoking is allowed i think.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Suites Addison-Dallas
Responded 26 Nov 2024
Hi B2230NIjimr, Thank you for sharing your experience. We're glad to hear that you found our staff friendly and enjoyed the location. However, we also understand that there were several concerns during your stay, and we truly value your feedback. We take guest safety and comfort very seriously, and we apologize if you encountered any disturbances or uncomfortable situations during your visit. While we strive to create a welcoming environment for all guests, we acknowledge that some of the issues you mentioned, such as unwanted interactions or noise, are not the type of experience we aim to provide. Regarding the open side doors, we will review security protocols to ensure that all areas are properly monitored and that our guests feel safe and secure at all times. We also take your comments about the pool area seriously and will remind guests of our policies regarding appropriate behavior in shared spaces. We are sorry to hear that your room did not meet your expectations. Cleanliness, comfort, and peace are our priorities, and we regret that you encountered any issues with odors, sounds, or the condition of your room. We are working hard to address these matters to ensure that our rooms are consistently up to standard. We’ll take your comments to heart as we strive to improve our services and environment. We hope you'll give us another chance in the future to provide a more comfortable and pleasant stay.
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99Beverley99 wrote a review Oct 2023
Leeds, United Kingdom
1.0 of 5 bubbles
We arrived after a 10 hour delayed flight from the UK and didn't read the reviews! Look on their own site too!
Quality it isn't far from it. The hotel is filthy the stairs are disgusting. The room the decor is all dark and it's like a dungeon. Our room wasn't even done the second night. The microwave stank.
You get breakfast but it's poor cheap ingredients hardly quality only eggs waffles and yoghurt toast. There was no jam 2 days and no fruit. We got told the manager wouldn't buy bacon! Goodness knows what the area Managers are doing in checking this hotel. . Outside there are two tubs with plants in but one is an orange builders bucket and the welcome mat is all stained.
Save your money and go to the Holiday Inn round the corner a clean bright hotel for the sane money we left and came here.
Management respond to reviews but they are not doing anything about them. To be fair the whole Hotel needs a total update it looks like its going bust.
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Date of stay: October 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Suites Addison-Dallas
Responded 16 Oct 2023
Dear 99Beverley99, Thank you for your recent stay and for taking the time to share your insightful comments. It saddens us to hear that we failed to meet your expectations and that you found your stay unsatisfactory. We are sorry for sharing with us such an inconvenience with our cleanliness and breakfast that did not live up to your expectations. It's important for us to impress our guests and your comments will make this goal that much more attainable. We have briefed our housekeeping staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you and we sincerely hope you will give us another chance to host you better.
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Seven T wrote a review May 2024
5.0 of 5 bubbles
I love this staff! They are some of the most welcoming and accommodating people I’ve ever met! Mamta breakfast attendant is always here smiling and it makes each day that much better when you start off that way 🥰🥰 I wouldn’t recommend anywhere else to stay to anyone!
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Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Suites Addison-Dallas
Responded 24 May 2024
Hi sevent883, Thank you so much for your heartfelt review. We are thrilled to hear that you had such a positive experience with our staff. Your kind words about their welcoming and accommodating nature truly mean a lot to us. Mamta will be especially delighted to know that her smile and service made your mornings better. We are very proud of our team and their dedication to making each guest's stay enjoyable. We are honored by your recommendation and look forward to welcoming you back in the future.
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…
Tina C asked a question Oct 2017
Oklahoma City, Oklahoma14 contributions5 helpful votes
How far is this from the Dallas zoo?
akrmab13 asked a question Oct 2016
Longview, Texas
how old is your check-in age?
Jim R wrote a tip Nov 2024
1 contribution
5.0 of 5 bubbles
"smoking is allowed i think. "
Read full review
Nicolette Y wrote a tip Oct 2024
2 contributions
1.0 of 5 bubbles
"DON'T STAY HERE"
Read full review
Saucha V wrote a tip Aug 2024
Lindale, Texas1 contribution
1.0 of 5 bubbles
"In the evening the aroma of skunk is in the hallways and a woman smoking out the broken screen in her room 1st night here on the 2nd floor. "
Read full review
Cruiser47408375427 wrote a tip Jul 2024
1 contribution
1.0 of 5 bubbles
"Stay elsewhere "
Read full review
Cand T wrote a tip May 2024
1 contribution
1.0 of 5 bubbles
"Room roach infested pool dirty no linens every employee on their own time The bathroom cieling had mold"
Read full review
…
Not the right property for you?
There are more places to choose from in the Addison area.
PRICE RANGE
₹5,618 - ₹6,672 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites north/galleria hotel addison, addison comfort suites, comfort suites addison
FORMERLY KNOWN AS
Comfort Suites North/Galleria
LOCATION
United StatesTexasAddison
NUMBER OF ROOMS
78
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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QUALITY SUITES ADDISON-DALLAS - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Quality Suites Addison-Dallas
Which popular attractions are close to Quality Suites Addison-Dallas?
Nearby attractions include Addison Circle Park (0.9 km), WaterTower Theatre (0.9 km), and Eagle Gun Range (1.0 km).
What are some of the property amenities at Quality Suites Addison-Dallas?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Quality Suites Addison-Dallas?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Suites Addison-Dallas?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Suites Addison-Dallas?
Yes, free parking is available to guests.
What are some restaurants close to Quality Suites Addison-Dallas?
Conveniently located restaurants include Kenny's Wood Fired Grill, Fogo de Chao - Addison, and Ida Claire.
Are there opportunities to exercise at Quality Suites Addison-Dallas?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Quality Suites Addison-Dallas have an airport shuttle?
Yes, Quality Suites Addison-Dallas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Quality Suites Addison-Dallas have airport transportation?
Yes, Quality Suites Addison-Dallas offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quality Suites Addison-Dallas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Quality Suites Addison-Dallas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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