Renaissance Dallas Addison Hotel
15201 Dallas Parkway, Addison, TX 75001
Full view
View all photos(90)90


Room & Suite (22)

Pool & Beach (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
Avg. ₹28,611 /night, 2/17 - 2/18
₹34,420
per night
₹25,967
per night
₹17,513
per night
Feb
Mar
17 Feb
Today
19 Feb
21 Feb
23 Feb
25 Feb
27 Feb
1 Mar
3 Mar
5 Mar
7 Mar
9 Mar
11 Mar
13 Mar
15 Mar
17 Mar
19 Mar
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#5 of 20 hotels in Addison
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Discover modern comforts and stylish accommodations during your time in Addison, TX. Renaissance Dallas Addison Hotel is close to some of the area's most famous sights, including Addison Circle Park, Addison Improv Comedy Club, and Galleria Dallas. Experience delicious cuisine in local restaurants, exciting nightlife, and an upscale shopping mall around our hotel. You can also grab fresh American cuisine at our on-site restaurant. After experiencing the local attractions, take a dip in our pool or pamper yourself with our wellness treatments and beauty services at our hotel spa or unwind in our spacious rooms, which blend modern comforts and stylish accommodations. Host your next meeting in Addison in one of our event venues, offering more than 101,000 square feet of total space. Renaissance Dallas Addison Hotel has everything you need to stay in North Dallas.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Public wifi
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bowling offsite
Squash offsite
Kids stay free
Paid private parking on-site
Paid internet
Pool / beach towels
Outdoor pool
Breakfast available
Tennis court offsite
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Salon
Waxing services
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish, German, Polish and 1 more
Location
15201 Dallas Parkway, Addison, TX 75001
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Dallas/Fort Worth International Airport
21.2 km•
See all flights
Love Field
12.6 km•
See all flights
Car Hire
159 Restaurants
within 1 kilometer
Reviews
4.5
88 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Renaissance Dallas Addison Hotel comes highly recommended for its cleanliness and comfort, with guests often praising the pristine conditions of both rooms and public areas. Many find the service to be exceptional, citing the staff's friendliness and professionalism, despite occasional hiccups. The hotel's location is a hit among travelers, conveniently situated for easy exploration of Dallas and local amenities.
Visitors appreciate the hotel's value, noting fair pricing for the quality experience. While the rooms are generally celebrated for their comfort and beauty, a few guests have noted concerns regarding noise levels.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Clean
Service
Attentive
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Traveller rating
- 66
- 6
- 5
- 4
- 7
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
The staff at the Addison Renaissance is the BEST, and proved it AFTER I checked out.
What??
I stayed overnight on a multi-stop Texas trip. Their staff was great from the beginning; Sebastian upgraded my room (Elite status), the gym was suitable and the Noell JCT bartender was friendly to me after a long day of customer visits.
However while boarding my next flight, I realized my fancy noise-cancelling headphones ($$$) were left in the room. A call to the hotel was diligently handled by the front desk and they left a message with housekeeping. It was late and I was worried the headphones were long gone. But the next day, Joe from Housekeeping called to say they found the headphones and would ship them to my house.
What great service from a great team! Thank you Addison Renaissance staff.
What??
I stayed overnight on a multi-stop Texas trip. Their staff was great from the beginning; Sebastian upgraded my room (Elite status), the gym was suitable and the Noell JCT bartender was friendly to me after a long day of customer visits.
However while boarding my next flight, I realized my fancy noise-cancelling headphones ($$$) were left in the room. A call to the hotel was diligently handled by the front desk and they left a message with housekeeping. It was late and I was worried the headphones were long gone. But the next day, Joe from Housekeeping called to say they found the headphones and would ship them to my house.
What great service from a great team! Thank you Addison Renaissance staff.
Read more
Date of stay: November 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â The Addison neighborhood has great restaurants, bars, brunch places and coffee houses nearby.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, Owner at Renaissance Dallas Addison Hotel
Responded 12 Dec 2024
Thank you for the fantastic review. We will share this with Sebastian and the bartender as well as the other associates! We are thrilled that you enjoyed your stay and we look forward to seeing you again very soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The stay was very pleasant. The bed was very comfortable and everything was very accessible. Arthur Walker provided excellent customer service by attending to our needs and making sure that we were comfortable with our hotel room as well as giving us a variety of food options. He was very pleasant to talk to and he was very friendly. I highly recommend this hotel to any future visitors.
Read more
Date of stay: November 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, Owner at Renaissance Dallas Addison Hotel
Responded 12 Dec 2024
Thank you for the wonderful review. We will share this with Arthur and all the associates. We appreciate you staying with us and we look forward to seeing you again very soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We attended a large conference at this lovely property, and the service was outstanding. I'm really writing this to focus on the Staff. I'm up early and I'm down in the Lobby by 4:30am each day. I got to see two outstanding employees at work. Ms. Sabrina Crown really stood out, she's high energy and I saw her recognize needs of her guests and offer above and beyond service. She took time to check on me to make sure I had everything I needed. She is an asset to the Hotel.
The second staff member was Erendira, a member of the Housekeeping Staff. She worked the Lobby while I was there. She not only did her job in a quiet, orderly manner, but also always had a smile and sense of humor. It was a pleasure to see her each morning.
Both of these people stood out and made my stay memorable. A special thanks to GM Brain Short for taking the time to give me the names of his staff members. I appreciate his efforts too.
The second staff member was Erendira, a member of the Housekeeping Staff. She worked the Lobby while I was there. She not only did her job in a quiet, orderly manner, but also always had a smile and sense of humor. It was a pleasure to see her each morning.
Both of these people stood out and made my stay memorable. A special thanks to GM Brain Short for taking the time to give me the names of his staff members. I appreciate his efforts too.
Read more
Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
Room Tip:Â Ask at the front desk for their map of the area, it can be a bit confusing.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, Owner at Renaissance Dallas Addison Hotel
Responded 31 Oct 2023
Thank you for the awesome review! We truly appreciate you staying with us and for acknowledging our associates! They love this! We look to seeing you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is very poorly staffed. The valet was marked closed. All of the retail in the lobby was closed at 3:00 p.m. on a Saturday. At checkin, and despite making the reservation through Marriott's website, and being a Bonvoy member, and having the actual reservation number their computer system could not access my reservation. I was required to check in through the app because the front desk could not access their own reservation system. Crazy.
But wait there is more, it was 5:00 on a Saturday and the hotel has an very nice looking bar. My wife and I sat down in the bar and waited 10 minutes for anyone to show up (there was not a single employee in the bar). In addition we were the only guests in the entire bar. I casually walked back to the front desk and asked if the bar was open and the desk attendant said someone would be there soon. Waited ten more minutes and walked out.
The poor staffing continued. This morning we checked out of the hotel at 6:45 a.m. and the front desk had no staff at all. This is clearly a dying hotel without adequate staff. Whomever at Marriott that is in charge of franchise locations in Dallas needs to be moved to another job because they are clearly not managing this location. Plus it was not cheap.
But wait there is more, it was 5:00 on a Saturday and the hotel has an very nice looking bar. My wife and I sat down in the bar and waited 10 minutes for anyone to show up (there was not a single employee in the bar). In addition we were the only guests in the entire bar. I casually walked back to the front desk and asked if the bar was open and the desk attendant said someone would be there soon. Waited ten more minutes and walked out.
The poor staffing continued. This morning we checked out of the hotel at 6:45 a.m. and the front desk had no staff at all. This is clearly a dying hotel without adequate staff. Whomever at Marriott that is in charge of franchise locations in Dallas needs to be moved to another job because they are clearly not managing this location. Plus it was not cheap.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
Value
Location
Service
Room Tip:Â I would suggest not staying here. It is woefully understaffed. The market seems to recognize it...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, Owner at Renaissance Dallas Addison Hotel
Responded 11 Feb 2024
Thank you for taking the time to share your experience with us. We sincerely apologize for the issues that you encountered. Our goal is to provide the best service possible and we sincerely apologize for not meeting your expectations nor our own. We hope to have the opportunity to better serve you when your travels bring you back to the area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel and meeting space are very nice. Christopher at guest reception was so helpful multiple times during my stay, and he couldn’t have been nicer or more professional in a welcoming way. I would highly recommend this location and hospitality team for anyone looking to host a business meeting or event in the area.
Read more
Date of stay: November 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, Owner at Renaissance Dallas Addison Hotel
Responded 12 Dec 2024
Thank you for taking the time to write a great review! This will be shared with Christopher and the team. They will love this. Thank you for choosing to stay with us and we hope to see you again When your travels bring you back to Addison
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are loyal to our Marriott chain hotels, but this one was not a favorite by far. The hotel did not seem clean and there was very little hand sanitizer available. The gym area has no sanitizer and had no cleaning wipes for equipment. The stairclimber was broken too and no one at front desk seemed to realize it was even broken when mentioned. After telling them about lack of hand sanitizer and wipes, which they mentioned had been reported previously, they still had none for the two remaining days of our stay.
The rooms set up is a little odd. There is ample storage which is nice, but to access the coffee maker and mini fridge, the bathroom sliding door must be closed. And if someone is in bathroom and another person accessing the mini fridge, the person at mini fridge can easily be hit with the door when the person leaving bathroom walks out.
The best part of the stay was the breakfast buffet and we received vouchers because of our Marriott status to eat there. Food was good with staff being attentive and polite.
The rooms set up is a little odd. There is ample storage which is nice, but to access the coffee maker and mini fridge, the bathroom sliding door must be closed. And if someone is in bathroom and another person accessing the mini fridge, the person at mini fridge can easily be hit with the door when the person leaving bathroom walks out.
The best part of the stay was the breakfast buffet and we received vouchers because of our Marriott status to eat there. Food was good with staff being attentive and polite.
Read more
Date of stay: February 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, General Manager at Renaissance Dallas Addison Hotel
Responded 7 Feb 2022
Dear arical2021, I appreciate the feedback you have provided. Receiving great service from our staff sets the tone for a great stay. This was not your experience, and IÂ sincerely apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure the incident you encountered is an isolated incident. I hope you choose to stay with us again, whenever your travels bring you back to the area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sabrina at the front desk went above and beyond to help me! She had a small housekeeping issue taken care of for me, then I asked her where I might find some protein shakes nearby. Since there were none at the café here, she told me she was going out and would be glad to pick some up for me! And when I got back to my room that afternoon after my meetings, the shakes had been delivered to my room and put in the fridge!
I am just blown away at the service at this hotel! Super professional people!
I am just blown away at the service at this hotel! Super professional people!
Read more
Date of stay: December 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, Owner at Renaissance Dallas Addison Hotel
Responded 12 Dec 2024
Thank you for the great review! Sabrina will love reading this. Our associates try to go out of their way to provide the best service possible and this is just one great example. Thank you for sharing.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very impressed with how the front desk staff efficiently and professionally checked in our large group,They were welcoming, it was similar when I checked out , all smiles !
My room was on the ninth floor , very spacious with two double beds , equipped with a safe ,fridge, iron, kettle, charging area/ point , large flat screen tv .
Nice hot shower, comfortable bed , good sound proof windows and decent curtains that blocked out most of the light .
I had a drink at the large bar , drinks were reasonably priced and staff were friendly and attentive.
There are shops and restaurants nearby.Wholefoods , Walgreens, Walmart, Panda Express, In and out burger amongst others ! .All within walking distance once you cross the busy road via the traffic signal crossing areas .
This is a big hotel , just around 30mins drive from DFW airport, my stay there was pleasant thanks to the lovely staff .
My room was on the ninth floor , very spacious with two double beds , equipped with a safe ,fridge, iron, kettle, charging area/ point , large flat screen tv .
Nice hot shower, comfortable bed , good sound proof windows and decent curtains that blocked out most of the light .
I had a drink at the large bar , drinks were reasonably priced and staff were friendly and attentive.
There are shops and restaurants nearby.Wholefoods , Walgreens, Walmart, Panda Express, In and out burger amongst others ! .All within walking distance once you cross the busy road via the traffic signal crossing areas .
This is a big hotel , just around 30mins drive from DFW airport, my stay there was pleasant thanks to the lovely staff .
Read more
Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, General Manager at Renaissance Dallas Addison Hotel
Responded 10 Feb 2023
Dear W1453JGpault Thank you for sharing your experience with us! We are thrilled that you had a great stay! Your comments will be shared with the entire team! Thank you for choosing to stay with us and we look forward to seeing you again in the near future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we my Fiance and I first got into the room, the sink wasn't draining at all and there was pee on the floor next to the toilet that wasn't cleaned up. After 3 days, the sink was finally fixed but then 5 days into our stay, we drove into the parking deck and hit a dip at less than 5 mph so hard that I thought I blew my tire. I heard my rental car bottom out. I let the front desk know but the next day, it still wasn't fixed and there was no sign. I had to drive over it by stopping once the front and back tires got into the dip. Today it was close to 102 but yet the pool was closed for painting until tomorrow, Saturday. The front desk notified us that we can go a small water park for $5. I'm sorry but the pool closes at 10pm, why couldn't it have been painted then. It hasn't rained in almost a week, so it would have been fine. My Fiance and I wanted to stay until Sunday so we can relax by the pool but that is now out of the question. We also cannot change our flight from Sunday to Saturday. If you can, goto another property as I was deeply unhappy with my stay.
Read more
Date of stay: June 2022Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, General Manager at Renaissance Dallas Addison Hotel
Responded 25 Jun 2022
Dear JMcgo1979 Thank you for providing feedback from your recent stay. We sincerely apologize that you did not have a pleasant stay. I will share your feedback with our leadership team. Especially housekeeping and engineering. Thank you for bringing these issues to attention so we can improve to better serve you and other guests. It was brought to our attention on Thursday evening there was an issue with the pool. Upon our investigation we determined we needed to fix the issue immediately so it would not turn into a safety hazard for our guests. Our engineering team was able to have this done in under 24 hours. I still know this was an inconvenience but it was something that had to be done. I am glad to see that you did love our service. Our team is committed to Providing each guest genuine hospitality. Again, thank you for sharing your feedback and we hope to have the opportunity to better serve you in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our convention was at this hotel and it was in a great location with lots of places to get food nearby (restaurants, gas station, grocery store). Our room was clean and roomy. 2 small drawers plus shelves in the closet for storage. Bathroom had a nice large walk-in shower. Coffee station included regular and decaf coffee as well as 2 different teas. Big lounge/bar area as well as other seating on the main floor. Staff was very helpful although I did have a hard time reaching them via phone on 2 occasions.
Read more
Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, Owner at Renaissance Dallas Addison Hotel
Responded 22 Jun 2023
Thank you for sharing your experience with us! We are thrilled that you enjoyed our property and loved your guest room! I apologize for the issues you encountered with our phone system. I will look into this immediately. Thank you again and we look forward to seeing you again on your next visit to Addison!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No results found. • Try changing or clearing your search to read questions and answers.
"The Addison neighborhood has great restaurants, bars, brunch places and coffee houses nearby. "Read full review
"I would suggest not staying here. It is woefully understaffed. The market seems to recognize it must be dying."Read full review
PRICE RANGE
₹15,779 - ₹24,189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental dallas hotel dallas, dallas intercontinental
FORMERLY KNOWN AS
InterContinental Dallas
LOCATION
United StatesTexasAddison
NUMBER OF ROOMS
528
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingRENAISSANCE DALLAS ADDISON HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Renaissance Dallas Addison Hotel
Which popular attractions are close to Renaissance Dallas Addison Hotel?
Nearby attractions include PanIQ Room Dallas (0.7 km), Addison Circle Park (0.8 km), and WaterTower Theatre (0.8 km).
What are some of the property amenities at Renaissance Dallas Addison Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Renaissance Dallas Addison Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Renaissance Dallas Addison Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Renaissance Dallas Addison Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Renaissance Dallas Addison Hotel?
Conveniently located restaurants include Kenny's Wood Fired Grill, Chamberlain's Steak & Fish House, and Kenny's Italian Kitchen.
Are there opportunities to exercise at Renaissance Dallas Addison Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Renaissance Dallas Addison Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Addison.
Are any cleaning services offered at Renaissance Dallas Addison Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Dallas Addison Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Renaissance Dallas Addison Hotel?
The staff speaks multiple languages, including English, Spanish, German, Polish, and Ukrainian.