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MCM Elegante Suites

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221 Reviews from our TripAdvisor Community

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There are newer reviews for MCM Elegante Suites
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Showing 219: English reviews
Lubbock, Texas
Reviewed 14 August 2016

We choose this hotel as we had stayed in the Lubbock hotel recently and loved the it. Room was supposed to be non-smoking. As soon as we enter d cigar smoke could be smelled as well as what smelled like marijuana. My husband immediately called the front desk. We told they were full and had no other rooms but that...

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Helpful?
3Thank Einnor55
MCM-Mgt, Manager at MCM Elegante Suites, responded to this review

Thank-you for making us aware of your experience. If you will please contact the hotel directly, we will definitely address the issues that you are sharing with us. We would also be glad to give you the contact information for our corporate office when you contact us.

Albuquerque, New Mexico
Reviewed 30 July 2016 via mobile

If you care about safety, security, customer service, nice rooms that don't smell, and being charged the confirmed rate - definitely don't stay here. When we arrived to check in, it took forever and then they tried to charge us $30 more per night than our confirmation. The explanation was because 2 adults is more...yet our confirmation had 2 on...

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Helpful?
1Thank lec1727
MCM-Mgt, Manager at MCM Elegante Suites, responded to this review

I appreciate you letting us know about your experience. I would like the opportunity to speak with you on the phone regarding your short stay because it is through feedback that we learn how we can continue to improve. I do hope you will take a moment and speak with me personally. Thank-you for your time.

Reviewed 30 July 2016 via mobile

I booked our room through booking.com and had no issues checking in when my wife and I arrived. Everyone was friendly and our room was pretty clean. We arrived and hour early and they had a room ready. When we got up there, a cleaning lady asked if she could come in and vacuum the corners of the room. I...

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Helpful?
Thank Jason H
MCM-Mgt, Manager at MCM Elegante Suites, responded to this review

Hi Jason, Thank-you for your time and review. We love our return guests as it leads a feeling of home. Thank-you for allowing the staff to make sure the room was to your satisfaction and we do look forward to your next visit.

Reviewed 20 July 2016

Granted this hotel was at full capacity it was a good stay. Here are some pros and cons with this hotel PROS: Excellent rooms well appointed Social Hour in the Lobby Breakfast Spa in the pool area The architecture alone would make an impressive setting for a wedding/reception And now for the Cons: Pool was rather cold!!! Other than the...

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Helpful?
Thank Corey J
Houston, Texas
Reviewed 18 July 2016 via mobile

We were very excited to stop and stay at this hotel because we had just had such a terrific experience at the Hotel Eleganté in Colorado Springs. In fact, that is one reason we decided to drive a little bit further to Abiline, TX. We booked the room two nights before leaving Colorado. We ran into some car trouble which...

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Helpful?
1Thank Susannmarie
MCM-Mgt, Manager at MCM Elegante Suites, responded to this review

Hi Susan, Thank-you for letting us know about the complications during your stay. If you do make another trip to Abilene, I hope you will give us another opportunity to make sure your next stay is at MCM Elegante standards. Your comfort is important to us.

Argyle, Texas
Reviewed 13 July 2016 via mobile

Great place to stay for business or pleasure. Great food, atmosphere and comfy clean rooms. I have stayed here numerous times and the helpful staff and great facilities always make for a really nice stay.

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Helpful?
Thank stacee m
MCM-Mgt, Manager at MCM Elegante Suites, responded to this review

HI Stacee, Thank-you for sharing! We always appreciate everyone's thoughts and we love our return guests! Have a wonderful day!

Buda, Texas
Reviewed 19 June 2016 via mobile

I have visited this hotel several times over the years, recent renovations make it one of the best hotels in town! It can be loud in the community areas but the rooms block the sound a great deal. Beautiful pool, nice bar/restaurant, yummy breakfast!

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Thank Amy H
Reviewed 18 June 2016 via mobile

The staff are good and overall the hotel is well maintained. The gym equipment is not consistently working but I have had that experience before at this hotel. The breakfast is good with many selections. The happy hour was very crowded with long slow lines to get your drink. The pool is nice but it still seems odd to have...

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Thank roxiekay
Texas
Reviewed 13 June 2016

We were there for a 50th High School Reunion. From check in it took us 2 hours and 20 minutes to get to a room. We were placed in a very nice room for the night (which allowed smoking, major issue for me) but had to move to another room the next day. And again we waited for a room...

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Thank djrachet
Bedford, Texas
Reviewed 9 June 2016 via mobile

We loved the size of the room. It was a little outdated but very clean. The happy hour was nice and the bartender was friendly. The gentleman making the eggs cooked to order was friendly as well. I am still giving it 4 stars but we were very surprised at the bad attitude of the front desk personnel and the...

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Thank 01Shelly64

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about MCM Elegante Suites

Address: 4250 Ridgemont Drive, Abilene, TX 79606 (Formerly Ambassador Suites)
Region: United States > Texas > Abilene
Price Range: ₹ 9,189 - ₹ 12,796 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MCM Elegante Suites 3*
Number of rooms: 176
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Also Known As:
Mcm Elegante Hotel Abilene
Hotel Style:
#5 Romantic Hotel in Abilene
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Suites staff and other travellers.
1 question
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9 months ago

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Questions? Get answers from MCM Elegante Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Might be hard to get the Presidential suite..”
 of 5 bubbles esentialchocolate4u, 5 Oct 2016 | Read review
“Stay away from rooms facing the main atrium during times when they may have many guests...it gets loud.”
 of 5 bubbles ply72rr, 15 Apr 2016 | Read review
“The suites open onto a large area that is used for loud events. Ask for a quiet room.”
 of 5 bubbles TexasRed79109, 10 Apr 2016 | Read review
“I don't think you can go wrong with whatever room you get.”
 of 5 bubbles gilbertrc, 15 Mar 2016 | Read review
“The higher floors have less foot traffic.”
 of 5 bubbles Skycop207, 6 Aug 2015 | Read review
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