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Comfort Suites University

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#10 of 37 Hotels in Abilene
Certificate of Excellence
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Comfort Suites University
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179 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites University
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Showing 179: English reviews
Logan, New Mexico
Reviewed 16 January 2017

A new/newer property, very nice. Pleasant staff, everything new and clean. You won't escape the nearby road noise completely, but the nice environment makes up for a lot of that. We had a good nights sleep and that counts when you are on the road.

Thank Rich D
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Rich, We're glad to hear you were impressed with our property. Thank you for taking the time to leave your positive feedback. It's great to know the staff was friendly and the hotel was bright and shiny. Sorry about the nearby noise, we'll take note of this so we can make changes for future guests. Please come back and enjoy...

Fleetwood, Pennsylvania
Reviewed 6 January 2017

Room looked new. Furniture top of the line. Super comfy bed. Quiet in room. Excellent Front desk personnel. Delicious breakfast with many choices. Everything above and beyond. Very reasonable price. Easy access on and off highway 20.

Thank Carl S
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Dear Carl, Reading your wonderful review is a great way to begin our day! We are delighted to hear you were very satisfied with your well appointed accommodations and delectable breakfast. In addition, we are glad you appreciated our excellent customer service and ideal location all at a great value. We are appreciative of you taking a moment to provide...

Reviewed 6 January 2017

Very Nice and Clean Hotel. Big size Rooms and very professional service. Continental Breakfast is very delicious. They even have Rooms for up to 6 occupant which is a big surprise and a very good option to have.

Thank Ali A
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Dear Ali, We truly appreciate your 5-star review from your recent stay with us. It is wonderful to read that you we were able to provide comfortable accommodations and professional service during your stay. We are also happy to know that our continental breakfast provided a delicious start to your day. We are happy to know that our larger room...

Fallbrook, California
Reviewed 3 January 2017

In fairness, when I arrived, a bus load of teenagers came in. I had just been handed a key to a room on the second floor. I enquired as to where that team from the bus would be, and she offered me a room on the 4th floor instead of the 2nd. When I got in the room, there was...

Thank Lori B
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Lori, Your feedback and comments are extremely important to us as they allow us to better understand our guest experience. We sincerely apologize for the circumstances in which you found your room. We do not consider what you are reporting to be acceptable in any way. We will investigate the issue further, in regards to why the issues you reported...

Winston Salem, North Carolina
Reviewed 22 December 2016

As Choice Priviliges members, my wife and I always look to Choice Hotels when we travel and prefer Comfort Suites. This one in Abilene did not disappoint! The location is fairly easy off/on I-20 and is located next to several other brand name hotels. Adjacent to this hotel is a Lowes Hardware, and a couple of blocks way (10 min...

Thank Don49680
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Wow! We are thrilled to know we exceeded your expectations during your recent visit! Thank you for sharing your kind comments with us and for trusting Comfort Suites University to deliver everything you needed. We are glad you appreciated our well-equipped and comfortable rooms, as well as our various amenities. Providing the value our guests seek is our goal and...

Carefree, Az
Reviewed 16 December 2016

With a few easy improvements this property could be rated excellent. The staff was friendly, helpful. The room was spacious and clean. The location is in easy driving distance of restaurants. Improvements possible: The small couch was uncomfortable. The A/C purged itself a few times during the night making a surprisingly quiet room noisy. The TV guide in the info...

Thank Resque
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Resque, We appreciate you taking a moment to share your detailed feedback with us. It was a pleasure hosting you during your recent visit and we are happy to hear you found our room and location, fit your needs. We will take all of your suggestions into consideration when making future upgrades and renovations. We aim to continually improve our...

Santa Fe
Reviewed 5 December 2016 via mobile

We spent the night here on our way to New Mexico and had a great night sleep and breakfast was just enough to get us going. Our room was clean and fairly updated. The bathroom tiles were the only ones that seemed in a great need of a update. Some places were missing grout and others were cracked. Other than...

Thank NayaSantaFe
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

It was a pleasure hosting you during your recent visit! Thank you for sharing your comments with us and for choosing Comfort Suites University during your stop over in Abilene. It's great to hear we were successful in delivering a comfortable and restful night's sleep, as well as providing you with sufficient energy to start your day! We will keep...

Blackduck, Minnesota
Reviewed 17 November 2016 via mobile

Big room, comfortable bed, no useful information in the hotel binder, no DNS sign, friendly maid, most important was stuck in the elevator!!! Called and the lady thought we said 'calling from the elevator' and hung up, when we actually said 'we're stuck in the elevator'. A little iffy when we was on the fourth floor, but in a about...

Thank Andithenana
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Comments from our guests are always appreciated as they allow us to improve our property and services. Thank you for taking the time to leave us some feedback. We are happy to hear that you enjoyed the room and comfortable bedding. We apologize for the incident with our elevator and will look into the issue further to ensure that it...

Athens, Greece
Reviewed 15 November 2016

I made a reservation here on Oct 19, 2016 for the next night. On Oct 19 at 11:33 am I received my "Booking at Comfort Suites University Abileen" Booking Number 1107997891 for a King bed nonsmoking suite. On Oct 20 at around 6 pm, because I was running late, I called them to let them know I would be late...

Thank Patricia N
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Patricia, We appreciate you taking the time to bring this issue to our attention. We sincerely apologize for the mix up that seems to have occurred. We suspect that during the booking process, you may have booked at a nearby Comfort Suites located about 15 minutes from where we are. If you still require any assistance in resolving this booking...

Reviewed 8 November 2016 via mobile

The room was falling apart with wet patches on the ceiling, the carpet peeling away from the wall and cockroaches in the bathroom. There was an empty energy bar wrapper, an empty bottle of water, and someone's balled up hair left on the table and packaging for coffee. The only bright spot was nice lady in the breakfast room.

Thank Jessica B
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Jessica, Your feedback is extremely valuable to our continual improvement. We are concerned with your report of your room as it sounds like housekeeping may have not finished their task of properly preparing the room prior to your arrival. We encourage our guests to inform us of any and all issues they experience during their stay with us so our...

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Room/Suite (8)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (4)
Room/Suite (14)
Business Centre/Function Rooms (1)
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  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Comfort Suites University

Address: 1902 E Overland Trl, Abilene, TX 79601-6605
Region: United States > Texas > Abilene
Price Range: ₹ 5,565 - ₹ 8,773 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 68
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Also Known As:
Abilene Comfort Suites
Hotel Style:
#9 Business Hotel in Abilene
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Questions & Answers

Questions? Get answers from Comfort Suites University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the end of the hall.”
 of 5 bubbles 102christib, 20 Feb 2017 | Read review
“The usual - away from elevator, machines, etc.”
 of 5 bubbles 307richd, 15 Jan 2017 | Read review
“All rooms are good.”
 of 5 bubbles O6067JFcarls, 6 Jan 2017 | Read review
“Check A/C noise before staying in a room.”
 of 5 bubbles , 23 Oct 2016 | Read review
“Room 402. Watch out for the water in the shower as the hot and cold are labeled backwards.”
 of 5 bubbles MrGT5oh, 26 Sep 2016 | Read review
5 of 5