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Comfort Suites University

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#10 of 37 Hotels in Abilene
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites University
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183 Reviews from our TripAdvisor Community

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Showing 183: English reviews
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Reviewed 1 week ago

Stayed 1 night and was very pleased with the hotel. The rooms were clean, and the staff was friendly. The breakfast was your traditional continental breakfast, nothing extraordinary, but enough to hold you over till lunch. I would recommend staying here.

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Helpful?
Thank Tiffany N
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Dear Tiffany, We are so glad that you enjoyed your brief stay with us! With all the options for hotels in Abilene, we are honored that you chose to stay at Comfort Suites University. Nothing makes us happier than to know that we were able to meet your needs during your stay. We appreciate your kind comments regarding our clean...

Artesia
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017

What a pleasant surprise to have such a large room. Traveling with a baby and all the gear they require can be challenging. You didn't even notice that we had a play pen set up because the room was so big. Nice and clean with very comfortable beds. This is a new hotel and I think they may have some...

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Helpful?
Thank 102christib
About Hotel's Favourite Review
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you so much for this helpful review, we've learned a lot. We're thrilled you arrived to a room that fit your lifestyle. Knowing that you also had comfy beds is also a plus! We're glad you mentioned the cracks and the door, we will look into this immediately, though we are sure there is nothing to worry about. It...

Dallas, Texas
Reviewed 1 week ago

The front end supervisor was very attentive and the housekeepers were excellent. The room was clean. The breakfast food was what was expected but server went beyond expectations. Indoor pool is nice even though we didn't have time to enjoy it.

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Helpful?
Thank 955mafromdallas
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you for your kind words! We are honored to hear that you enjoyed your recent stay at the Comfort Suites University Abilene! Meeting our guests' needs and expectations is so important to us and to hear that we went above and beyond is thrilling! Hearing that our front end supervisor was very attentive is the ultimate compliment. We hope...

Pleasanton, Texas
Reviewed 3 weeks ago via mobile

This is a very good hotel to stay at. Easy access right off highway. Room was clean, bed was very comfortable. Easy access to many restaurants nearby, Chili's, Starbucks, Walmart, Lowe's. Breakfast is what you would expect.

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Helpful?
Thank fourjhorse
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

We appreciate you taking a moment to let us know that you enjoyed your stay with us. We are happy to see that you found our location and proximity to nearby restaurants and shopping to be ideal for your stay. We are also pleased to know that we delivered a good night's sleep and we would love for you to...

Fort Lauderdale, Florida
Reviewed 3 weeks ago

The person that confirmed my reservations should be been a little bit more specific. I was given a disabled room which I did not need. The shower curtain was insufficient in that it allowed water to leak out onto the bathroom floor. Immediate attention need to be given to correct this matter.

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Helpful?
Thank leatherneck199953
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

We appreciate you making us aware of your recent issues during check-in. We apologize for any inconvenience that you may have experienced staying in one of our accessible rooms. We will do our best to determine if there were other rooms available on the night that you stayed that we could have moved you to. Please know that it is...

Cedar Hill, Texas
Reviewed 4 weeks ago

It was a very comfortable hotel however half of the jets in the hot tub did not work. it was warm but disappointing. Very nice staff and breakfast was great. We would stay there again. We will always choose to stay at a choice hotel because they are pleasant and comfortable.

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Helpful?
Thank KarenWright0426
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Dear Karen, Thank you for your recent feedback about your stay with us. We understand how relaxing a soak in the hot tub is after a busy day of traveling, and we're sorry to hear it that it wasn't working well. We appreciate you bringing this to our attention so we can get it fixed immediately. It pleased us to...

Rochester, Michigan
Reviewed 4 weeks ago

This is the third time I have stayed here in the last year, and each time I have been very satisfied with their amenities and comforts. The beds are the most comfortable I've ever slept in at a hotel.

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Helpful?
Thank cbrissette
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

We appreciate your kind and positive comments! We believe in providing each guest with comfortable, well-appointed accommodations, and are so pleased to hear that we have maintained those standards during each of your visits. We're glad your stay with us was an enjoyable and restful one. Returning guests pay us the highest compliment by continuing to choose to stay with...

Smithland, Kentucky
Reviewed 4 weeks ago

It was nice as always at a Comfort suite. What was unexpected, was that when our party was leaving (too early for the breakfast) they had to go bags with apples, granola bars and water for those leaving before breakfast started. Out standing!

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Helpful?
Thank rckc3
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Your thoughtful, positive review made our day! Our team strives to provide outstanding service to each guest, and we're so happy you appreciated our to-go bags for early risers leaving before breakfast. We wouldn't want you and your group to leave on an empty stomach! We value our return guests and consider your choosing to visit a Comfort Suites again...

Lubbock
Reviewed 4 weeks ago

Chose this place as the price was perfect and had an indoor pool. Really clean place. Nice atmosphere and convenient to the main highways. Pool needed chlorine. Water was a little musty. Super cute hotel receptionist though!.

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Helpful?
Thank sammyCjr
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you for your recent feedback regarding your stay with us. We're glad you enjoyed the clean, pleasant atmosphere we strive to provide our guests with. It pleased us to hear that you appreciated our convenient location and reasonable room rates. We understand how refreshing a swim can be, and we're sorry you found our pool to be in need...

Alvarado, TX
Reviewed 14 March 2017

Easy check-in, comfortable bed, hot shower and breakfast. I travel quite a bit and have an account with Choice Hotels. I stay at this particular Comfort Suites often and they have always made my stays easy in and easy out. It's why I choose them over and over again!

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Helpful?
Thank jpress
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Hearing that you consistently choose to stay with us is one of the greatest compliments you could give! Thank you for being such a loyal guest and for always trusting Comfort Suites University Abilene to deliver the comfort and convenience you seek. We understand how important an easy in and out is when traveling, along with being able to get...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Comfort Suites University

Address: 1902 E Overland Trl, Abilene, TX 79601-6605
Region: United States > Texas > Abilene
Price Range: ₹ 5,765 - ₹ 8,486 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 68
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Also Known As:
Abilene Comfort Suites
Hotel Style:
#9 Business Hotel in Abilene
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Questions & Answers

Questions? Get answers from Comfort Suites University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the end of the hall.”
102christib, 20 Feb 2017 | Read review
“The usual - away from elevator, machines, etc.”
307richd, 15 Jan 2017 | Read review
“All rooms are good.”
O6067JFcarls, 6 Jan 2017 | Read review
“Check A/C noise before staying in a room.”
, 23 Oct 2016 | Read review
“Room 402. Watch out for the water in the shower as the hot and cold are labeled backwards.”
MrGT5oh, 26 Sep 2016 | Read review
5 of 5