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I enjoy staying at this hotel when I am in Abilene. It is clean, modern, new, safe, easy to find, and always a great price. The breakfast is OK, nothing to write home about. Check-in was fast and I was very impressed with all of...More
Thank Lynette N
Response from Dash P, General Manager at Sleep Inn & Suites UniversityResponded 23 February 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More
We had to come to Abilene with 36 other family members for the funeral of our sweet grandmother. I appalled at the lack of compassion from management. To make a long story short. While booking this hotel last minute we had trouble with the website....More
1 Thank Brittany W
Response from Dash P, Manager at Sleep Inn & Suites UniversityResponded 30 January 2017
Thank you so much for letting us know about your most recent stay. My sincerest apologies with the issue with the stay. I was not made aware of the issue of the wrong booking date. Otherwise an immediate response would have been given. I am...More
We were in Abilene visiting family over Thanksgiving. The hotel was highly recommended, and we would be traveling with a pet, so that aspect was important, as well.
We arrived the Wednesday night before Thanksgiving, and at first glance, the lobby was clean and smelled...More
Great property. Clean Modern great WiFi..stone shower..great breakfast.Comfy bed. Quiet. Secluded. Only complaint was poor water pressure.3rd floor.Secluded ez off interstate location. Perfect for my quick overnight stay.More
Thank Patti S
Response from Dash P, Manager at Sleep Inn & Suites UniversityResponded 19 October 2016
Thank you so much for letting us know about your stay. We are delighted that you chose to stay with us. We are glad that you found our accommodations satisfactory. We apologize for the water pressure issue. Luckily we have solved the issue. We do...More
Room was very nice, clean, folks very happy to answer questions about places to eat. When we got to the motel, it was a little early, so we tried to ck in, the room wasn't cleaned yet, but we got all the paper signing out...More