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Comfort Suites

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151 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Stephenville, Texas
Reviewed 3 August 2015

We stayed in a 2 room suite. There was 7 in our group. The room was fully remodeled and very impressive....bed were comfortable and the noise level was minimal as we were on the 3rd floor. The location was great, the Abilene Mall was across the highway and many restaurants close by. We had a few issues to deal with...

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Helpful?
Thank SmilingBig
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online TripAdvisor survey regarding your recent stay with us. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to...

Odessa, Texas
Reviewed 1 August 2015

When I first walked in I couldn't believe how the lobby looked. For the lobby to be the first impression this one hotel did not give off a good. one. The couches have mismatched pillows for the seat part and both were torn to a high degree. The employees did not have uniforms on and it looked very unprofessional. The...

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Helpful?
Thank CalvinDDunn
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online TripAdvisor survey regarding your recent stay at Sleep Inn & Suites. Allow me to apologize on behalf of our hotel for falling to meet your expectations regarding the appearance of our lobby area on your recent visit. We are in the process of completing renovations to our...

Fort Worth, Texas
Reviewed 1 August 2015

We have stayed at this motel multiple times. We were informed the hotel would be changing over to a different name, but still in the Choice Hotel family. This is important to me, because we are Choice Privilege members. I was disappointed that this hotel required 16,000 points for a Sunday night stay. The typical amount is between 8,000 and...

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Helpful?
Thank Tony T
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey and sharing your experience regarding your recent stay. I certainly garee that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the issues you rased regarding the late check-in and maintenance problems that you experienced with our housekeeping...

Reviewed 27 July 2015 via mobile

The hotel isn't finished. Some hallways aren't wallpapered and there were missing artwork in the hotel. The elevator was filthy and felt rickety. The bedspreads on the bed had visible stains on them. We ended up taking them off the bed. Luckily we had our own blankets. People were loitering outside. The hotel had bad vibes. Luckily we only stayed...

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Helpful?
Thank Augusta W
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. We are towards the end of renovations and are working very deligently to complete all of the issues that you mentioned. My entire team...

Fort Worth, Texas
Reviewed 22 July 2015

Room was clean and very spacious. Plenty of towels and good working a/c. Cosmetic work had been done and possibly not completed. The breakfast was very basic but the hotel didn't not have many major issues. Room had lots of charging outlets and decent lighting.

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Helpful?
Thank Amanda B
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our TripAdvisor survey Feedback from our guests is very important to us and your input helps with our continuring efforts to provide excellent service and a great stay for all our guests. Thank you so much for your business and we look forward to seeing...

Reviewed 30 June 2015 via mobile

Me and my family really had a good time we enjoyed it. The kids loved the swimming pool. The adults love the dining room. The wifi was excellent and the rooms were extremely comfortable. Breakfast was but it could be better

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Helpful?
Thank oj knox
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our survey on TripAdvisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services...

Andrews, Texas
Reviewed 1 June 2015

For a Choice Hotel expectations were high,to begin the list of disappointments the room was dirty,very dusty it seemed cleaning was not priority on cleaning staff, phone had oily residue among other things

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Helpful?
1Thank trappy7
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of servife we strive to provide. I have addressed the issues you raised regarding the cleanliness of your suite with our entire housekeeping team. They join me in offering a...

Rifle, Colorado
Reviewed 12 April 2015 via mobile

Passing though and decided on this hotel. Very nice hotel and room. Welcomed very nicely when checking in. Seemed as though partying was going on in the back parking lot. People fly through the alley and hop the curb into the back parking lot.

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Helpful?
2Thank tommyemsusa
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to...

Plano, TX
Reviewed 9 April 2015

I'm staying for business and as always, I needed a fast internet. The room was nice, huge, but, the internet was very very slow. Wish they would of fixed it. If you need fast internet, stay somewhere else.

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Helpful?
Thank roqueg28
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to tell us about your stay at our hotel. I cretainly agree that your unsatisfactory experience regarding our internet speed does not represent the level of service we strive to provide. I have addressed the issues you raised with our 24/7 technical support team . They join me in offering a...

Reisterstown, Maryland
Reviewed 21 March 2015

this is by far the best choice hotel i have ever stayed in upon walking in i was greeted by a very friendly clerk lobby is gorgeous great location corridors are beautiful i opened my door and was blasted away tall ceilings clean granite shower tiles wonderful bed price was right too a MUST stay

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Helpful?
1Thank Daniel W
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest: On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise regarding our staff services as well as the comfort of your room on your recent stay with us. Day or night, good service depends upon people willing to give their very best at...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about Comfort Suites

Address: 3225 S Danville Dr, Abilene, TX 79605-6542 (Formerly Sleep Inn & Suites)
Region: United States > Texas > Abilene
Price Range: ₹ 5,686 - ₹ 8,431 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#6 Romantic Hotel in Abilene
#8 Business Hotel in Abilene
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
2 questions
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New York City, New York

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get one!!”
 of 5 bubbles New_Cruisers_58, 15 Mar 2017 | Read review
“If you have dogs ask for a ground floor room so walking them is easier.”
 of 5 bubbles LisaSD80237, 15 Jul 2016 | Read review
“No problems with noise on first floor.l”
 of 5 bubbles gaulegirl, 28 May 2016 | Read review
“3rd floor was quiet”
 of 5 bubbles janeth120, 15 Mar 2016 | Read review
“Get a room that faces the back parking lot, easy access to come and go and its quiet.”
 of 5 bubbles 673ramss, 20 Oct 2015 | Read review
5 of 5